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Engineer Edfinity: Senior Software Engineer, remote

Senior software engineer builds full-stack web applications using Rails and React, develops LLM-powered features, and optimizes performance for a higher-ed STEM courseware platform.

Senior Remote Posted about 5 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Austin, TX
URL: https://edfinity.com

About Edfinity

Edfinity is the category leader in courseware and assessment technology for higher-ed STEM. We're NSF-supported, bootstrapped, and built by a close-knit remote team of senior engineers. We're growing fast and leading the field in AI-powered courseware that moves the needle on educator productivity and student outcomes. Your work will reach hundreds of institutions, and you will help decide how it gets built.

How we work

  • We're fully remote, with team members distributed across the US, and with that comes personal flexibility and accountability.
  • AI agents produce most of our code. We move fast, but we temper velocity with quality and stability above all else.
  • Engineers frame the problems, direct the work, and are accountable for everything that ships. If you already work this way and have opinions about it, you'll feel at home.
  • Everyone has opportunities to work across different areas of the platform, and team members are expected to develop deep technical expertise over time. This is particularly important as we step away from hands-on coding.
  • We're a small team of collaborative senior engineers. Your opinion matters.
  • The pace of change is real. More than ever, we're continually evolving our tooling and workflows as LLMs become more capable.

What you’ll be doing

Our stack is Ruby on Rails, MongoDB, Elasticearch, ClickHouse, Redis/Sidekiq, and React.

  • Full-stack product development in areas like assessment authoring, delivery, and grading; educator and student-facing features; LMS integrations
  • LLM-powered features, from prompt architecture to auto-grading to eval infrastructure
  • Performance optimization and reliability refactoring to handle both day-to-day load and high-stakes spikes
  • Stewardship of a mature codebase: upgrades, migrations, and paying down technical debt methodically
  • Part-time technical support rotation. Customer happiness is extremely important to us.

What you'll need

  • 8-15 years building and running scalable production web applications and services
  • Deep experience with Rails
  • Experience with web front-ends such as React
  • Recent experience in an SDLC revolving around the use of AI agents
  • Strong CS fundamentals in systems, data modeling, and complexity
  • Excellent communication hygiene, collaborative skills, and strong sense of self-direction.
  • Interest in a long-term seat on a close-knit team.
  • Authorization to work in the United States. We are not able to sponsor or transfer work visas at this time.

Compensation

$135,000-$195,000, plus eligibility for an annual discretionary bonus, retirement plan, and PTO

To apply: https://weworkremotely.com/remote-jobs/edfinity-senior-software-engineer-remote

Read the full description
Engineer Samsara: Staff Software Engineer

Staff-level software engineer building AI-powered IoT and fleet management products at scale, owning zero-to-one problem spaces end-to-end.

Senior Remote Posted about 14 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote
URL: https://www.samsara.com/

About the role:

Samsara (NYSE: IOT) sits at the center of hardware, software, AI, and the physical world. The platform processes 25+ trillion data points annually from IoT sensors, cameras, and connected devices across thousands of organizations, and that dataset is compounding: it grew from 4 trillion to 25+ trillion in four years. We're still early in turning that data into the products that will define how physical operations run, and we're hiring the engineers who will build what comes next.

We're approaching ~$2B ARR growing 30%+ year over year, with 96% of our largest customers on two or more products. The fastest-growing divisions at Samsara are tackling the hardest, most ambiguous problems at the company: building new products from scratch, applying AI and ML to massive real-world datasets, and shipping capabilities that change how organizations maintain equipment, manage fleets, and run day-to-day operations. Most of this work is zero-to-one, at billion-dollar scale.

We're looking for software engineers who want to define what ships next. Leveling is broad and flexible: we're hiring from Senior through Staff+, across platform and product, and we're open to shaping scope around the right person's strengths and interests. That window won't stay open long.

This role is remote and open to candidates residing in the US. Relocation assistance will not be provided for this role.

You should apply if:

  • You want to impact the industries that run our world. The software you build will have real-world stakes: helping keep the lights on, getting food into grocery stores, keeping workers safe. What ships here isn't metrics on a dashboard. It shows up on the loading dock, the job site, and the dispatch floor.
  • You want to build, not maintain. Samsara is in full growth mode. We're building new systems from scratch, not babysitting old ones. You'd own entire problem spaces end to end, with the autonomy to set direction from day one.
  • You want to work where AI meets the physical world. Samsara has spent a decade building the largest proprietary dataset for physical operations. More connected assets generate more data, more data trains better models, better models drive more value, and more value wins more assets. The market and the opportunity here are what set us apart, not just the models.
  • You believe customers are more than a number. Samsara engineers have a rare closeness to end users. You'll participate in customer interviews, collaborate with product managers and customer success, and use that context to build products that solve real problems operators face every day.
  • You have the curiosity and drive to figure it out. We're looking for people who take pride in their work and get things done at all costs. The engineers who thrive here don't wait to be told what to build. They define it, ship it, and own the outcome. The rate-limiting step on our teams isn't tooling or process. It's ambition.

In this role, you will: 

  • Take ownership of technically complex, mission-critical areas and run with them. We want to point you in a direction and show up to the demo meeting impressed, not spend our weeks managing the details.
  • Define and drive technical strategy for new products and platform capabilities, from backend services and APIs to the customer-facing UI.
  • Design and ship full-stack features end to end. You'll work across backend, frontend, and potentially mobile to deliver AI-powered products that solve real operational problems.
  • Partner with product, design, and customer-facing teams to translate ambiguous, real-world problems into clear technical plans and measurable outcomes.
  • Build and scale the systems behind AI-driven products, including data ingestion, APIs, and the workflows that put intelligence into the hands of operators.
  • Raise the bar for the engineers around you through code reviews, design reviews, technical mentorship, and by setting a standard for quality, velocity, and craft.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
  • 8+ years of experience in software design and development, including building and operating production systems at scale.
  • Strong full-stack fundamentals. You're comfortable working across backend services, APIs, and frontend (web or mobile) to ship complete products.
  • Proficiency in modern languages and frameworks (Go, Python, TypeScript/JavaScript, React, or similar).
  • Demonstrated experience leading cross-team or cross-org projects from inception through rollout, including managing ambiguity, driving alignment, and delivering measurable impact.
  • Experience building AI-powered or data-driven products. You don't need to train models, but you know how to take AI capabilities and turn them into products customers love.
  • Strong communication skills and the ability to translate between technical and non-technical stakeholders.
  • A track record of building: zero-to-one products, systems you left in a meaningfully better place, or hard problems you refused to let stay unsolved.

An ideal candidate also has:

  • Experience shipping AI-powered features in production, whether that's LLM-based products, agentic workflows, recommendation systems, or other customer-facing AI.
  • Comfort with modern AI-augmented development workflows (Cursor, LLMs, etc.) to multiply your output and accelerate delivery.
  • Background working with real-world operational data (telematics, sensor data, work orders, inspections) or a strong interest in learning the domain.
  • A proven track record of mentoring senior engineers and influencing engineering culture, standards, and best practices beyond a single team.
  • Side projects, open-source contributions, or other signals of curiosity and drive outside the scope of your day job.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary $162,400—$290,000 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

To apply: https://weworkremotely.com/remote-jobs/samsara-staff-software-engineer

Read the full description
Project Management Program Manager, AI & Data at Data Coach

Manages complex AI and data programs as primary client contact, orchestrating multi-geo teams and ensuring technical delivery translates to measurable business outcomes.

Senior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

  • Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
  • AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
  • 2025 Fivetran Partner of the Year (4th consecutive year)
  • 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
  • 2026 KNIME Customer Excellence Partner of the Year
  • Preferred Partner in the Anthropic Claude Partner Network
  • #1 Partner in Snowflake Advanced Certifications
  • 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
  • Recognized as an award-winning workplace in the US, India and LATAM

This is a highly client-facing role. You will operate as a Program Manager for data and AI programs, accountable for both execution and client outcomes. You will be the “one hand to shake” — orchestrating multi-geo phData teams and partners, and ensuring technical delivery translates into measurable business impact.

Core Responsibilities

  • Lead complex AI and data programs as the primary point of contact for client sponsors and partners, owning successful delivery and client outcomes.
  • Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, scope, and risk across multi-geo teams.
  • Partner closely with technical delivery leads, architects, and engineers to ensure delivery aligns to business goals and measurable value.
  • Own engagement financials including budget, burn, margins, forecasting, utilization, and change control; proactively manage risk and variances using delivery metrics.
  • Build strong, trust-based relationships with senior client, partner, and technical stakeholders, providing concise status updates and executive-ready storytelling.
  • Navigate ambiguity, competing priorities, and difficult trade-offs with calm, data-informed recommendations.
  • Manage project risks and customer escalations end-to-end in close partnership with delivery and sales.
  • Identify opportunities to expand phData services, including AI and analytics offerings, within existing accounts.
  • Provide account health readouts covering financials, project status, AI adoption metrics, and key blockers.
  • Help shape a healthy, inclusive delivery culture by coaching Project Managers and consultants, and contributing to the evolution of AI-augmented delivery practices.

Core Requirements

  • Proven experience leading client-facing programs and working directly with executive stakeholders, with strong written and verbal communication skills.
  • 5+ years of Technical Program / Program Management experience in a consulting or professional services environment, managing timelines, scope, budgets, and resources for data and AI programs.
  • Experience running multi-workstream initiatives across data platforms, analytics, cloud, and/or AI/ML, with strong command of Agile/iterative delivery and solid understanding of Waterfall.
  • Background in AI, data, and analytics projects, with familiarity across modern data stacks such as Snowflake, AWS/Azure/GCP, modern BI, and ML/LLM platforms, including associated risks and trade-offs.
  • Demonstrated ownership of performance across a project portfolio, including billable utilization and management of multiple customers concurrently.
  • Proficiency in Jira, Azure DevOps, MS Project, and Excel, along with strong written technical documentation skills.
  • Experience leading remote, multi-geo teams.
  • Bachelor’s degree in IT or a related technical field.
  • PMP and CSM certifications are strongly preferred.
  • Willingness to travel up to 10% per month

#LI-DNI

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

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Operations Senior Sales & Customer Success Operations Manager at ChowNow

Owns sales and customer success operational execution, identifying workflow inefficiencies and defining process improvements to reduce manual work.

Senior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

About Us:

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support thousands of restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

About the Position:

As the Senior Sales & Customer Success Operations Manager, you will be the business partner embedded deeply within Sales and CS, owning operational execution. You’ll spot the friction and pain points, see exactly where workflows and processes break down, and define what actually needs to change — whether it’s a workflow, a checklist, an ROE, or a comp trigger.

You bring the process rigor and the Business Systems team brings the technical chops to build durable & scalable systems. You define the what and why, translating a business need into a specific, buildable requirement — but you don’t touch the systems yourself. The throughline across everything you do is reducing operational burden, especially manual work, so sales reps and customer success teams can focus on what actually drives impact.

This role reports directly to the Head of Revenue Operations and will not have any direct reports.

This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

WHAT WE LOVE ABOUT YOU:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are.  You have an ability to listen to other team members’ ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

Responsibilities include:

General duties

  • Comp operationalization: defines comp calculation logic, QA’s plan payouts, and maintains SPIFF/addendum tracking — the operational counterpart to comp design

  • Ad-hoc reporting for both teams

  • Spotting and specifying process improvements that make day-to-day easier

Sales Operations

  • Own territory transfers, assignment, and evaluation with sales leadership.

  • Partner with Finance and Sales leadership to build and enforce the discount approval workflows, and support the deal desk function for non-standard deal configurations.

  • Define pipeline stage entry and exit criteria across the sales lifecycle.

  • Own forecasting and pipeline health reporting — building and maintaining the reports reps and managers actually use day to day.

  • Process end of month commissions and SPIFF payouts accurately

  • Document sales rules of engagement (ROE) and maintain the source of truth for processes and Salesforce materials.

Onboarding Operations

  • Define and manage the onboarding checklist, escalations, stages, and SLAs. Prioritize “what actually matters” based on evidence, not habit.

  • Establish consistent handoff process from sales to onboarding and Restaurant success

  • Partner with Business Systems on Salesforce implementation needs — custom fields, reports, or automations.

  • Ensure proper tracking is in place to assess impact once changes go live.

Customer Success Operations

  • Define and manage customer stages from onboarding through adoption, renewal, expansion, and churn.

  • Establish health score logic (what inputs should matter & why), account risk alerts, and workflows with leadership.

  • Operationalize new customer segmentation based on revenue and potential (new segmentation design sits with the GTM Strategy lead)

  • Reallocate account portfolios balancing RSM workload

  • Partner with GTM leadership on capacity planning to ensure workload matches team bandwidth and reps are focused on the highest-impact accounts & tasks to drive the best outcomes

  • Process end of month commission and SPIFFS

  • Define outreach sequence logic and cadence for hibernated, downgrade accounts and win back accounts, partnering with Business Systems on build.

Reporting and Process Improvement

  • Develop and maintain accurate customer data and team activity in Salesforce

  • Own data hygiene for clean reporting

  • Recommend and implement process improvements that reduce manual work and improve operational efficiency and consistency.

  • Audit CRM data, fields, objects, and lifecycle stages to ensure alignment with business processes.

You Should Apply If You:

  • Have 6+ years of experience in sales operations, revenue operations, customer success operations, or a similar cross-functional business partner role. Experience with comp plan administration or SPIFF/addendum tracking is a plus

  • Have strong operational judgment — you know exactly what a rep or post sales rep needs to be more effective, and can turn that into a clear, buildable requirement rather than a vague ask

  • Are comfortable navigating Salesforce, Outreach, and Gong (PlanHat is a nice to have) well enough to build your own reports and pull ad-hoc data

  • Are fluent enough in systems and data to speak the same language as a Biz Systems or engineering counterpart, without losing anything in translation

  • Have strong problem-solving skills, with the ability to navigate ambiguity and drive solutions proactively while working with minimal direction

  • Are comfortable in a fast-paced, scrappy work environment and aren’t afraid to ask probing questions

  • Have a high attention to detail, as your specs and reporting directly shape what gets built and how performance gets tracked

  • Have strong interpersonal and communication skills with the ability to interact with employees of all levels, including sales and CS leadership

  • Have a proven ability to make data-informed decisions and thrive in a dynamic environment under short timelines with changing priorities

  • Can diagnose root cause — distinguishing whether a performance gap is a training issue, a metrics/reporting issue, or a comp misalignment issue

About Our Benefits:

  • Expected Base Salary: $130,000 - $168,000 (depending on candidate location and experience)
  • Ongoing training and growth opportunities.
  • A “Best Place to Work” winner multiple times where we focus on creating a great employee experience.
  • Rock solid medical, dental, and vision plans.
  • Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
  • Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
  • 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
  • 401(k) Matching
  • Employer-contributing student loan assistance program or continuing education reimbursement program
  • Employee Stock Incentive Plan.
  • Pet insurance for your fur babies
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
  • Enough freedom to spread your wings while still holding you accountable.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.  We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.

Read here about your California privacy rights: https://get.chownow.com/legal/california-privacy-rights-act/

#Li-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Data Analytics Senior Business Analyst Mining (100% remote) at Tether.io

Analyzes mining sector data and financial metrics to support M&A advisory, investment banking, and mining-related investment decisions at a blockchain finance company.

Senior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

Senior Business Analysts specializing in the mining sector to support M&A advisory and investment banking activities focused on mining-related opportunities. The role bridges technical geological expertise with commercial and financial analysis, evaluating mining assets, transactions, and investment opportunities across the resources value chain.

Responsibilities

  • Conduct due diligence on mining assets and companies, integrating geological, technical, and commercial assessments.

  • Build and maintain financial models (DCF, NAV, comparable transactions and companies) for mining projects and corporate transactions.

  • Analyze mineral resource and reserve statements (JORC, NI 43-101, or equivalent) and assess their commercial implications.

  • Evaluate mining project economics, including capex/opex profiles, production schedules, commodity price assumptions, and risk factors.

  • Prepare investment memoranda, pitch books, valuation summaries, and board-level presentations.

  • Monitor commodity markets, mining sector trends, M&A activity, and the competitive landscape.

  • Support deal execution, including coordination with technical consultants, legal teams, and counterparties.

  • Assess geopolitical, permitting, environmental, and ESG risks affecting mining investments.

  • Structure and evaluate alternative and structured financing schemes for mining operations, including metal prepays, royalties, streaming agreements, offtake and marketing arrangements, and debt/equity hybrids, and assess their impact on project economics and counterparty risk.

Requirements

Requirements

  • Bachelor’s or Master’s degree in Geology, Geological Engineering, Mining Engineering, or Earth Sciences.

  • 5+ years of relevant experience in mining, investment banking, corporate finance, equity research, or technical/financial advisory within the resources sector.

  • Exposure to M&A transactions, project finance, or asset valuation in mining is highly desirable.

  • Formal business education or training is a plus (MBA, finance/business degree, CFA progress, or equivalent practical commercial experience).

  • Demonstrated understanding of mineral resource classification codes (JORC, NI 43-101, SAMREC, or similar).

  • Working knowledge of structured financing instruments used in the mining sector, including prepays, royalties, streams, and offtake agreements.

  • Strong financial modelling and valuation skills.

  • Ability to translate technical geological data into commercial and financial insight.

  • Advanced proficiency in Excel; familiarity with mining technical software (e.g., resource and mine-planning tools) is an advantage.

  • Strong analytical, quantitative, and problem-solving abilities.

  • Excellent written and verbal communication, including report and presentation preparation.

  • Ability to manage multiple workstreams under deadline pressure.

  • Attention to detail and sound commercial judgement.

Preferred / Advantageous

  • Experience across multiple commodities (e.g., base metals, precious metals, bulk commodities, battery metals).

  • Knowledge of ESG frameworks relevant to mining.

  • Additional languages and willingness to travel to project sites.

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

  • Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

  • Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

  • Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

  • Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

  • We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

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Product Senior Product Delivery Manager (remote, Bulgaria) - Availability to work USA EST or CST working hours. at Sutherland

Senior Product Delivery Manager owns product vision, requirements, and full delivery lifecycle for a contact center platform, making scope and release decisions while serving as product authority to engineering and clients.

Senior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Company Description

About Sutherland:

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Description

About the Role

Connect is one of the premier and fastest selling products at Sutherland, providing a full omni-channel, Contact Center as a Service solution for our clients. We are looking for an experienced Sr. Product Delivery Manager to join our growing team and drive the delivery of Connect products and services through the full development lifecycle.

The Product Owner sets product vision and roadmap direction. From that point the product is yours through delivery: shaping requirements into a solution that can actually be built, making the trade-off calls that decide what ships and what defers, driving the build, running QA and UAT, and getting the product released and ready to deploy. Client deployments are run by the project management organization, and you support them as the product authority. At times this team carries the deployment directly. This is not a coordination role. You are expected to apply product judgment on scope, design, and release readiness, and to carry the professional standing that earns you the respect of engineering, operations, and clients.

Real contact center expertise is essential. You will make product and delivery decisions daily on omni-channel routing, telephony, agent desktop, recording, reporting, and integration behavior. You need to know how a contact center runs well enough to recognize when a design will not hold up against real routing, peak volume, or a failover, and to make that case to engineering. Candidates must have delivered products or capabilities on a contact center platform.

You will join a team of Product Delivery Managers reporting to the Head of Product Delivery. Delivery work is shared across the team, so you will coordinate with your peers on dependencies, shared components, release trains, and release order, and help shape the standards the team works to. The role has no direct reports and depends on working effectively across architecture, engineering, QA, project management, implementation, and operations. This is a remote position based in the United States. The team works US business hours, primarily Eastern Time and extending to Pacific Time, and that must be your normal business day. This role cannot be worked as an offset shift from another region.

Key Responsibilities

Requirements Intake & Delivery Planning

  • Take product direction and priorities from the Head of Product Delivery and shape them into a delivery plan, including where the approach has to change to hold up in a live contact center.
  • Review requirements for clarity, completeness, testability, and feasibility. Take gaps, conflicts, and ambiguities back to the Head of Product Delivery and resolve them before work starts.
  • Break requirements into epics, features, user stories, and acceptance criteria that development and QA can work from.
  • Size and phase the work with engineering, set milestones and release targets, and identify dependencies, assumptions, and risks up front.
  • Coordinate with peer Product Delivery Managers on cross-product dependencies, shared components, and release order.
  • Separate client-specific configuration from core product capability, and flag anything that would change product direction for the Head of Product Delivery.
  • Escalate scope, capacity, or timeline conflicts to the Head of Product Delivery with options and a recommendation.

Design & Build

  • Own execution for your assigned products and features: scope, schedule, quality, and dependencies.
  • Work with solution architects and engineering leads to turn approved requirements into functional and technical designs, and test those designs against real routing, agent workflow, telephony, recording, and reporting behavior.
  • Act as product owner for the scrum team: maintain the backlog, clarify requirements, clear roadblocks, and accept completed work against the acceptance criteria.
  • Maintain accurate delivery status and raise risks, issues, and blockers early with a recommended course of action.
  • Make the scope calls inside a release: decide what ships and what defers based on defect risk, client impact, and production readiness.

QA, UAT & Release

  • Set test scope, strategy, and entry and exit criteria with QA, and confirm coverage against the documented requirements and acceptance criteria.
  • Run defect triage and prioritization, push fixes and retests, and track defect trends against the release date.
  • Plan and lead user acceptance testing with internal and client stakeholders and obtain UAT sign-off.
  • Own the product release plan with engineering and operations, including environment readiness, rollback, and go / no go criteria for putting the product into service.
  • Give the Head of Product Delivery a go or no go recommendation supported by test results, open defects, and known risk.
  • Support the project management organization on client deployments as the product authority, and lead the deployment directly when this team carries it.

Release & Deployment Support

  • Produce the release package the deployment teams work from: release notes, configuration and technical documentation, runbooks, and internal readiness sessions.
  • Hand the product to operations, support, and the project management organization with escalation paths, known issues, and supportability documentation.
  • Act as the product escalation point once deployments are in the field: answer design and configuration questions, and own resolution of product defects found during rollout.
  • Stay engaged through hypercare on the product side, working with operations and support until production issues and post-release fixes are closed.
  • Turn production performance, defect trends, and delivery lessons into roadmap direction and bring it back to the Head of Product Delivery, and manage delivery of enhancements, maintenance releases, and version upgrades.

Qualifications

  • 7+ years of hands-on contact center technology experience across voice, email, chat, SMS, social, web, video, and mobile.
  • 5+ years in product delivery, delivery management, product ownership, or technical project management for software products.
  • Availability to work USA EST or CST working hours
  • Hands-on delivery or configuration experience on at least one major contact center platform: Genesys, NICE, Cisco, Avaya, Five9, Amazon Connect, or Twilio Flex.
  • Working knowledge of how contact center components fit together: ACD and routing, IVR and self-service, CTI and agent desktop, dialer and outbound, call recording, screen recording, quality management, workforce management, and reporting.
  • Experience with contact center integrations: CRM and ticketing, screen pop, APIs and webhooks, SIP and carrier connectivity, and reporting feeds.
  • Experience planning and executing production releases into live 24x7 customer-facing environments, including go-live, rollback, and go / no go decisions.
  • Working knowledge of QA practice: test strategy, defect triage and prioritization, release criteria, and UAT.
  • Experience with Agile, Scrum, or hybrid delivery, using Jira or Azure DevOps.
  • Familiarity with the regulatory environment contact centers operate in, including PCI-DSS, TCPA, GDPR, HIPAA, and call recording consent.
  • Prior experience reviewing and analyzing contact center solutions, and recommending design improvements and roadmap direction.
  • Excellent written and verbal communication skills, including reporting to leadership and translating between business and technical audiences.
  • Sound judgment under pressure: able to weigh incomplete information and make a defensible call rather than escalate every decision.
  • Strong analytical skills and the discipline to track dependencies, defects, and commitments without losing sight of the release goal.
  • Takes accountability for delivery outcomes and product quality.
  • Effective in a fast-paced hybrid Agile environment with shifting priorities.
  • Builds durable working relationships across engineering, QA, operations, and client teams.

Preferred Qualifications

  • Delivery experience in a BPO or outsourced contact center environment, with multi-client and multi-site deployments.
  • Experience delivering AI and automation into a contact center: virtual agents, conversational IVR, agent assist, speech and text analytics, or intelligent routing.
  • Experience delivering CCaaS capabilities in a multi-tenant, cloud-native environment.
  • Prior time inside contact center operations, such as a supervisor or workforce role, alongside technology delivery.
  • Relevant certifications such as CSPO, CSM, SAFe, or PMP, or a platform-specific contact center certification.
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HR Senior People and Talent Manager at Movement Strategy

Senior People and Talent Manager oversees full-cycle recruiting and people operations including talent acquisition, HR policy, compliance, and onboarding across two creative agencies.

Senior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Senior People and Talent Manager

Position: Full-Time

Location: This position offers remote work from Los Angeles/New York/Denver. Please be aware that applications from candidates residing outside of California/Denver/New York will not be considered.

OVERVIEW

Movement Strategy is looking for a Senior Manager, People & Talent to oversee recruiting and people operations across Movement Strategy and Newfangled Studios. You will report to the Director of People, and work closely with hiring managers, department leads, and the leadership teams at both agencies.

This is a two-sided role, and we want to be upfront about that. Reporting into the Director of People, roughly half your time will be spent in full-cycle recruiting in a creative, social-first environment where the best candidates aren’t applying to job posts. The rest is the operational spine underneath everything, policy, compliance, leave administration, onboarding, and the programming that makes people want to stay. You’ll go from drafting a leave policy to running a final-round debrief in the same afternoon. If that sounds energizing, keep reading. If it sounds like whiplash, this probably isn’t the one.

The pace isn’t steady either. You’ll have stretches with several live searches running at once, and stretches where the work shifts almost entirely into HR and policy. If you like adjusting your own throttle and moving fluidly between two very different kinds of work, this is the job.

A BIT ABOUT US

Movement Strategy creates content and campaigns for the world’s most exciting brands. We win awards, make headlines, shatter engagement numbers and celebrate the journey along the way. It’s why companies like Amazon, Crocs, Bravo and Airlab come to us again and again.

We’re fully remote with hubs in New York, Denver, and LA, and a presence all across the US. We believe collaboration is what takes our work from good to great, and at times, even to legendary status. We champion diverse opinions and creativity in every department, and provide professional development and learning opportunities with the goal of helping you discover your best work today, and learn how to make it even better in the future.

KEY FOCUS AREAS

Talent Acquisition: 50%

  • Run full-cycle recruiting across both agencies: intake, sourcing strategy, screening, interview coordination, offer, and close
  • Partner with hiring managers to define what “creative excellence” looks like before the first resume - scorecards, interview plans, panel design
  • Source actively for creative, strategy, paid media and account roles; build pipelines for the roles we hire repeatedly so we’re not starting from zero each time
  • Experience recruiting for roles where portfolio, book, or reel matters as much as resume, and you know how to evaluate that fairly
  • You understand passive candidate dynamics in creative and social spaces, where the best people aren’t job-searching and don’t respond to a generic outreach template
  • Own recruiting operations in Greenhouse: data hygiene, stage integrity, and reporting on time-to-fill, pass-through, and pipeline health
  • Use AI tools to speed up sourcing and screening while still applying human judgment on portfolio, fit, and culture add. You know where AI speeds up the funnel and where it flattens the signal you actually need.
  • Keep our process structured, consistent, and defensible, with documented rationale and equitable evaluation criteria
  • Represent both agencies well to candidates, including the ones we don’t hire

HR & People Operations: 40%

  • Draft, update, and maintain policies and the employee handbook for two operating companies. You should be able to take a messy business need and come back with a clear, compliant draft that’s ready for review, not a blank page and a list of questions
  • Maintain multi-state employment compliance day to day, including wage and hour, classification, required notices, and postings, and partner with the EVP on the calls that need escalation
  • Administer leaves and accommodations end to end, including the interactive process and the documentation that goes with it
  • Manage the employee lifecycle across our systems, from onboarding to status changes, offboarding, and records, and keep data clean across both entities
  • Support performance and engagement cycles, including review administration, survey deployment, and pulling the signal out of the results
  • Use AI to accelerate policy drafting, documentation, and first-pass analysis of engagement or review data, always with a human review pass for compliance and tone before anything goes out.
  • Build process where it doesn’t exist yet and improve it where it’s clunky

DEI & Culture Stewardship: 10%

  • Serve as the internal thought partner on DEI, working alongside our fractional DEI partner to turn strategy into practice across both agencies
  • Bring a real point of view. We want someone who can tell us where our practices fall short and push on it, not someone waiting to be told what the priorities are
  • Build inclusive practice into how we hire and how we write policy, so it lives inside the work rather than running as a program on the side
  • Ensure equitable access to development, opportunity, and recognition across both agencies

QUALIFICATIONS + KEY FOCUS AREAS

Recruiting & Talent Acquisition

  • Full-cycle recruiting experience in an agency, creative, or media environment, you understand how creative and social teams are built and what those candidates actually care about
  • Experience recruiting for roles where portfolio, book, or reel matters as much as resume, and you know how to evaluate that fairly
  • Comfort sourcing and engaging passive candidates in creative and social spaces, where the best people aren’t job-searching and don’t respond to a generic outreach template
  • Fluency with an ATS, we use Greenhouse; comparable systems are fine

HR, Compliance & People Operations

  • Working knowledge of multi-state employment law. You know what you know, you know what needs a lawyer, and you know the difference
  • Demonstrated policy writing, bring examples, we’ll ask about them
  • Experience administering leaves and accommodations, including the interactive process
  • Fluency with an HRIS, we use Rippling and Lattice; comparable systems are fine

Across Both

  • 6+ years across HR and recruiting, with real depth on both sides. We’re not looking for a recruiter willing to learn HR, or an HR generalist who’s done a little sourcing
  • Comfort working in an agency environment where priorities shift
  • A substantive, current point of view on DEI in practice, not a philosophy, but specifics about what you’ve actually changed and what didn’t work, and experience partnering with external advisors or consultants to move it forward
  • Comfortable using AI tools (Claude, Greenhouse/Lattice AI features, etc.) to move faster on drafting, research, and data synthesis, with sound judgment on where AI output needs a human check before it’s final.

Nice to have

  • Experience supporting a team through significant organizational change or integration
  • Compensation analysis or leveling framework experience
  • Experience mentoring at least one direct report
  • Background in an agency that grew quickly or acquired

IDEAL QUALITIES

  • High energy, passionate, curious, confident, and tenacious in learning, coupled with the ability to navigate the nuances of different teams and disciplines across both agencies.
  • Must communicate quickly and accurately, think quickly or improvise, and present confidently.
  • You communicate directly and plainly. We don’t do corporate-speak here, and neither should our policies.
  • You hold confidence completely. You’ll be in the middle of sensitive things constantly, and people need to know it lands nowhere.
  • You can hold two speeds at once — the urgency recruiting demands and the precision that policy and compliance work demands — and you know which one a given moment calls for.
  • Should be a nimble self-starter and quickly adjust to internal and external teams in an ever-changing environment; identify opportunity with bias to action.
  • You’re proactive and naturally curious about the digital and social space, constantly looking for opportunities to evolve the department and advance the work.
  • You are passionate about the work you do and treat the teams you support as if their success were your own.
  • Have a track record of success in building strong relationships, leading teams, influencing others, and navigating culture across two agencies.
  • You have a diverse and inclusive perspective and can turn it into something concrete — a changed process, a better panel, a policy that works for more people.
  • You make others’ jobs easier (no matter who they are or what they do).
  • You create a positive and open environment, and people trust you with hard things.
  • Your attention to detail is unmatched, especially where the stakes are compliance, an offer letter, or someone’s employment record.
  • You know how to work smarter, not harder.

BENEFITS & PERKS

Movement Strategy’s approach to the future of work: We embrace a remote culture and empower our employees to work wherever they feel most productive. To facilitate in-person collaboration, we have a partnership with WeWork which allows our employees to have a membership to any location nationwide. We recruit in our three main states of California, Colorado, and New York.

As a leader in social advertising, we rely on the creativity of our people to deliver the best work for our clients. In return, we invest in our employees by offering them a diverse suite of benefits from best-in-class carriers, with enough choice and flexibility to keep our team and their families healthy and happy today and tomorrow.

  • 100% employer contribution for health (base plan), vision, and dental

  • 401K Retirement Plan with Company Match

  • Short and Long Term Disability

  • Life Insurance & AD&D

  • Paid Parental Leave

  • Fully-Remote Agency

  • Unlimited Paid Time Off

    • Take-As-You-Need Paid Time Off
    • Take-As-You-Need Paid Mental Health Days
    • 10 days minimum required off per year
  • Company Paid Holidays and More

  • Week-Long Winter Agency Closure

  • Support for continued education

  • New Business Referral Bonus

  • Movement Journey Program -  Stipend for personal growth

  • Health and Wellness Program

  • WeWork Membership

  • Positive Impact and Diversity, Equity, and Inclusion (DEI) Committees

  • Employee Resource Groups

SALARY & COMPENSATION

In compliance with local and state law, we are disclosing the compensation for roles that will be performed in New York City, Colorado, and California. The range listed is just one component of Movement Strategy’s total compensation package for employees.  Individual compensation varies based on location, business needs, level of responsibility, experience, and qualifications. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards.

A successful applicant’s actual base salary may vary based upon, but not limited to, skill sets, years of relevant experience, qualifications, and certifications or other professional licenses held. Movement Strategy prides itself on providing competitive salaries and actively works to ensure there is pay equity across the company.

Pay Range: $90,000 - $100,000  salary per year

Movement Strategy is an Equal Opportunity Employer

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they check every single box. Movement Strategy is dedicated to building a diverse and inclusive workplace and strongly encourages those from historically and systemically marginalized communities to apply.

We believe that what we put out into the world matters. And since we were founded on the principles of paving our own path, we take bold steps toward what we believe is the right direction. This means addressing the big stuff: the systems of inequality that impact some of us far more than others. As culture creators, we firmly believe we have a responsibility to our colleagues, clients, communities, and the industry to live up to the Movement’s name. We confront inequities head-on as they come, knowing that this work is never done and that we must keep the momentum.

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Sales Senior Commercial Account Executive, Growth | CA | Remote at Grafana Labs

Senior Account Executive prospecting and expanding Grafana usage within existing customers while managing the full sales cycle from demos through negotiations.

Senior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

Grafana Labs is looking for Senior Commercial Account Executive who will be responsible for prospecting and growing existing business across the We st region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We’re strong proponents of a consultative sales approach - learn about the customer’s needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.

What You’ll Be Doing:

  • Identify new opportunities to expand Grafana usage within a set of current customers

  • Meet and exceed individual quarterly and annual sales goals

  • Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)

  • Cultivate sales through outbound prospecting and inbound leads

  • Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise

  • Become an expert in managing your sales pipeline in Salesforce

  • Manage quote creation, order processing, and day-to-day customer requests

What Makes You a Great Fit:

  • 3+ Years of Experience in Infrastructure Technology Sales
  • Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
  • Energetic, upbeat, entrepreneurial, tenacious team player
  • You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
  • Adaptable and with demonstrable experience in high velocity technology companies
  • Experience using Salesforce

Bonus Points For:

  • Familiarity with open source technology is a significant advantage
  • Experience using Command of the Message and MEDD(P)ICC is ideal

Compensation & Rewards:

In the United States, the OTE (On-Target Earnings) compensation range for this role is $200,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

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Data Analytics Senior Business Analyst Mining (100% remote) at Tether.io

Analyzes mining sector data and market trends to support M&A advisory and investment banking activities with technical and financial insights.

Senior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

Senior Business Analysts specializing in the mining sector to support M&A advisory and investment banking activities focused on mining-related opportunities. The role bridges technical geological expertise with commercial and financial analysis, evaluating mining assets, transactions, and investment opportunities across the resources value chain.

Responsibilities

  • Conduct due diligence on mining assets and companies, integrating geological, technical, and commercial assessments.

  • Build and maintain financial models (DCF, NAV, comparable transactions and companies) for mining projects and corporate transactions.

  • Analyze mineral resource and reserve statements (JORC, NI 43-101, or equivalent) and assess their commercial implications.

  • Evaluate mining project economics, including capex/opex profiles, production schedules, commodity price assumptions, and risk factors.

  • Prepare investment memoranda, pitch books, valuation summaries, and board-level presentations.

  • Monitor commodity markets, mining sector trends, M&A activity, and the competitive landscape.

  • Support deal execution, including coordination with technical consultants, legal teams, and counterparties.

  • Assess geopolitical, permitting, environmental, and ESG risks affecting mining investments.

  • Structure and evaluate alternative and structured financing schemes for mining operations, including metal prepays, royalties, streaming agreements, offtake and marketing arrangements, and debt/equity hybrids, and assess their impact on project economics and counterparty risk.

Requirements

Requirements

  • Bachelor’s or Master’s degree in Geology, Geological Engineering, Mining Engineering, or Earth Sciences.

  • 5+ years of relevant experience in mining, investment banking, corporate finance, equity research, or technical/financial advisory within the resources sector.

  • Exposure to M&A transactions, project finance, or asset valuation in mining is highly desirable.

  • Formal business education or training is a plus (MBA, finance/business degree, CFA progress, or equivalent practical commercial experience).

  • Demonstrated understanding of mineral resource classification codes (JORC, NI 43-101, SAMREC, or similar).

  • Working knowledge of structured financing instruments used in the mining sector, including prepays, royalties, streams, and offtake agreements.

  • Strong financial modelling and valuation skills.

  • Ability to translate technical geological data into commercial and financial insight.

  • Advanced proficiency in Excel; familiarity with mining technical software (e.g., resource and mine-planning tools) is an advantage.

  • Strong analytical, quantitative, and problem-solving abilities.

  • Excellent written and verbal communication, including report and presentation preparation.

  • Ability to manage multiple workstreams under deadline pressure.

  • Attention to detail and sound commercial judgement.

Preferred / Advantageous

  • Experience across multiple commodities (e.g., base metals, precious metals, bulk commodities, battery metals).

  • Knowledge of ESG frameworks relevant to mining.

  • Additional languages and willingness to travel to project sites.

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

  • Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

  • Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

  • Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

  • Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

  • We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

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Sales Sr. Sales Director - Activation at InMarket

Sr. Sales Director manages customer relationships and closes deals selling location-derived marketing solutions and attribution products to brands and agencies.

Senior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Job Title: Sr. Sales Director - Activation

Location: Remote (US-Only)

About InMarket

Since 2010, InMarket has been the leader in 360-degree consumer intelligence and real-time activation for thousands of today’s top brands. Through InMarket’s data-driven marketing platform, brands can build targeted audiences, activate media in real time, and measure success in driving return on ad spend. InMarket’s proprietary Moments offering outperforms traditional mobile advertising by 6x.* Our LCI attribution platform, which won the MarTech Breakthrough Award for Best Advertising Measurement Platform, was validated by Forrester to drive an average of $40 ROAS for our clients.

*Source: Wordstream US Google Display Benchmarks for Mobile Media

About the Role

InMarket is seeking a talented, and motivated Sales Director. You will call on brands and agencies selling our suite of location-derived solutions, including: measurement, data insight, and media products.   You will focus on building in-roads directly with brands and with agency teams.  You will be tasked with expanding & evangelizing our products while educating senior marketers on the value of our data and attribution offerings.

Your Daily Impact as a Sr. Sales Director:

  • Directly manage and cultivate assigned customer lists from prospecting to farm resulting in meeting or exceeding target sales.
  • Collaborate with sales leadership to position the InMarket offering to world class agencies and brands
  • Maintain Salesforce timely and accurately to allow for accurate sales projections.
  • Currently hold and continue development of key relationships across top agencies and brands

Your Expertise and Experience:

  • Team player who takes ownership and enjoys executing and delivering exceptional results.
  • Strong understanding of digital sales strategy and current competitive environment
  • 4+ years in strategic partnerships and/or business development
  • Experience working directly with brands, selling through a suite of data, location, and predictive solutions.
  • Past experience in a sales or sales-related position specifically in digital media

Nice to Have’s

  • Previous sales experience at a location advertising or data company
  • Experience managing strategic partnerships
  • Excellent listener with proven ability to translate client needs into product solutions
  • Existing client/agency relationships within the CPG vertical (specifically Clorox- a plus)
  • Location, audience and/or ad tech sales experience a plus

Benefits Summary

  • Competitive salary, stock options, flexible vacation
  • Medical, dental and Flexible Spending Account (FSA)
  • Company Matched 401(k)
  • Unlimited PTO (Within reason)
  • Talented co-workers and management
  • Agile Development Program (For continued learning/professional development)
  • Generous Paid Parental Leave

For candidates in California, Colorado, and New York City, Illinois, Minnesota, New Jersey, Vermont, Washington and Massachusetts, the Targeted Base Salary Range for this role is $160,000 -$180,000.

Actual salaries will vary depending on factors including but not limited to work experience, specialized skills and training, performance in role, business needs, and job requirements. Base salary is subject to change and may be modified in the future. Base salary is just one component of InMarket’s total rewards package that also may include bonus, equity, and benefits.  Ask your recruiter for more information!

At InMarket, diversity is not just a value, it’s the very essence of who we are. It’s about recognizing and celebrating the unique perspectives each of us brings, from our colleagues to the communities we serve.We are committed to embracing the full spectrum of backgrounds, beliefs, abilities, and life experiences, knowing that this diversity strengthens us. At InMarket, our commitment to Diversity, Equity, and Inclusion means valuing each individual’s unique contributions. Together, we thrive.

InMarket is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

#LI-Remote

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Product Senior Product Delivery Manager (remote, Bulgaria) - Availability to work USA EST or CST working hours. at Sutherland

Drives product delivery and vision for a contact center platform, managing requirements, trade-offs, QA, UAT, and release readiness across the full development lifecycle.

Senior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

Company Description

About Sutherland:

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Description

About the Role

Connect is one of the premier and fastest selling products at Sutherland, providing a full omni-channel, Contact Center as a Service solution for our clients. We are looking for an experienced Sr. Product Delivery Manager to join our growing team and drive the delivery of Connect products and services through the full development lifecycle.

The Product Owner sets product vision and roadmap direction. From that point the product is yours through delivery: shaping requirements into a solution that can actually be built, making the trade-off calls that decide what ships and what defers, driving the build, running QA and UAT, and getting the product released and ready to deploy. Client deployments are run by the project management organization, and you support them as the product authority. At times this team carries the deployment directly. This is not a coordination role. You are expected to apply product judgment on scope, design, and release readiness, and to carry the professional standing that earns you the respect of engineering, operations, and clients.

Real contact center expertise is essential. You will make product and delivery decisions daily on omni-channel routing, telephony, agent desktop, recording, reporting, and integration behavior. You need to know how a contact center runs well enough to recognize when a design will not hold up against real routing, peak volume, or a failover, and to make that case to engineering. Candidates must have delivered products or capabilities on a contact center platform.

You will join a team of Product Delivery Managers reporting to the Head of Product Delivery. Delivery work is shared across the team, so you will coordinate with your peers on dependencies, shared components, release trains, and release order, and help shape the standards the team works to. The role has no direct reports and depends on working effectively across architecture, engineering, QA, project management, implementation, and operations. This is a remote position based in the United States. The team works US business hours, primarily Eastern Time and extending to Pacific Time, and that must be your normal business day. This role cannot be worked as an offset shift from another region.

Key Responsibilities

Requirements Intake & Delivery Planning

  • Take product direction and priorities from the Head of Product Delivery and shape them into a delivery plan, including where the approach has to change to hold up in a live contact center.
  • Review requirements for clarity, completeness, testability, and feasibility. Take gaps, conflicts, and ambiguities back to the Head of Product Delivery and resolve them before work starts.
  • Break requirements into epics, features, user stories, and acceptance criteria that development and QA can work from.
  • Size and phase the work with engineering, set milestones and release targets, and identify dependencies, assumptions, and risks up front.
  • Coordinate with peer Product Delivery Managers on cross-product dependencies, shared components, and release order.
  • Separate client-specific configuration from core product capability, and flag anything that would change product direction for the Head of Product Delivery.
  • Escalate scope, capacity, or timeline conflicts to the Head of Product Delivery with options and a recommendation.

Design & Build

  • Own execution for your assigned products and features: scope, schedule, quality, and dependencies.
  • Work with solution architects and engineering leads to turn approved requirements into functional and technical designs, and test those designs against real routing, agent workflow, telephony, recording, and reporting behavior.
  • Act as product owner for the scrum team: maintain the backlog, clarify requirements, clear roadblocks, and accept completed work against the acceptance criteria.
  • Maintain accurate delivery status and raise risks, issues, and blockers early with a recommended course of action.
  • Make the scope calls inside a release: decide what ships and what defers based on defect risk, client impact, and production readiness.

QA, UAT & Release

  • Set test scope, strategy, and entry and exit criteria with QA, and confirm coverage against the documented requirements and acceptance criteria.
  • Run defect triage and prioritization, push fixes and retests, and track defect trends against the release date.
  • Plan and lead user acceptance testing with internal and client stakeholders and obtain UAT sign-off.
  • Own the product release plan with engineering and operations, including environment readiness, rollback, and go / no go criteria for putting the product into service.
  • Give the Head of Product Delivery a go or no go recommendation supported by test results, open defects, and known risk.
  • Support the project management organization on client deployments as the product authority, and lead the deployment directly when this team carries it.

Release & Deployment Support

  • Produce the release package the deployment teams work from: release notes, configuration and technical documentation, runbooks, and internal readiness sessions.
  • Hand the product to operations, support, and the project management organization with escalation paths, known issues, and supportability documentation.
  • Act as the product escalation point once deployments are in the field: answer design and configuration questions, and own resolution of product defects found during rollout.
  • Stay engaged through hypercare on the product side, working with operations and support until production issues and post-release fixes are closed.
  • Turn production performance, defect trends, and delivery lessons into roadmap direction and bring it back to the Head of Product Delivery, and manage delivery of enhancements, maintenance releases, and version upgrades.

Qualifications

  • 7+ years of hands-on contact center technology experience across voice, email, chat, SMS, social, web, video, and mobile.
  • 5+ years in product delivery, delivery management, product ownership, or technical project management for software products.
  • Availability to work USA EST or CST working hours
  • Hands-on delivery or configuration experience on at least one major contact center platform: Genesys, NICE, Cisco, Avaya, Five9, Amazon Connect, or Twilio Flex.
  • Working knowledge of how contact center components fit together: ACD and routing, IVR and self-service, CTI and agent desktop, dialer and outbound, call recording, screen recording, quality management, workforce management, and reporting.
  • Experience with contact center integrations: CRM and ticketing, screen pop, APIs and webhooks, SIP and carrier connectivity, and reporting feeds.
  • Experience planning and executing production releases into live 24x7 customer-facing environments, including go-live, rollback, and go / no go decisions.
  • Working knowledge of QA practice: test strategy, defect triage and prioritization, release criteria, and UAT.
  • Experience with Agile, Scrum, or hybrid delivery, using Jira or Azure DevOps.
  • Familiarity with the regulatory environment contact centers operate in, including PCI-DSS, TCPA, GDPR, HIPAA, and call recording consent.
  • Prior experience reviewing and analyzing contact center solutions, and recommending design improvements and roadmap direction.
  • Excellent written and verbal communication skills, including reporting to leadership and translating between business and technical audiences.
  • Sound judgment under pressure: able to weigh incomplete information and make a defensible call rather than escalate every decision.
  • Strong analytical skills and the discipline to track dependencies, defects, and commitments without losing sight of the release goal.
  • Takes accountability for delivery outcomes and product quality.
  • Effective in a fast-paced hybrid Agile environment with shifting priorities.
  • Builds durable working relationships across engineering, QA, operations, and client teams.

Preferred Qualifications

  • Delivery experience in a BPO or outsourced contact center environment, with multi-client and multi-site deployments.
  • Experience delivering AI and automation into a contact center: virtual agents, conversational IVR, agent assist, speech and text analytics, or intelligent routing.
  • Experience delivering CCaaS capabilities in a multi-tenant, cloud-native environment.
  • Prior time inside contact center operations, such as a supervisor or workforce role, alongside technology delivery.
  • Relevant certifications such as CSPO, CSM, SAFe, or PMP, or a platform-specific contact center certification.
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Engineer Proxify AB: Senior Fullstack Developer (React.js / Node.js)

Senior fullstack developer builds scalable React.js and Node.js applications with microservices architecture, databases, and data protection systems.

Senior Remote Posted 1 day ago We Work Remotely — Programming
What this role involves

Headquarters: Sweden
URL: http://career.proxify.io

The Role:

 

We are looking for a Senior Fullstack Developer skilled in React.js and Node.js for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products.

 

What we are looking for:

 

  • 5+ years experience as a Fullstack Developer.

  • Backend experience with:

    • Node.js

    • Microservices architecture

  • Database experience with:

    • SQL

    • MongoDB

  • Intermediate-advanced English

 

Nice-to-have: 

  • Located in CET timezone (+/- 3 hours).

  • Database Architecture knowledge.

 

Responsibilities:

  • Ability to build libraries and frameworks of reusable efficient code.

  • Competence in designing and implementing low-latency, stable and performing applications.

  • Capacity to effectively collaborate with other team members and stakeholders remotely.

  • Ability to implement data protection systems.

  • Competence in data storage solutions.

 

What we offer:

  Get paid, not played No more unreliable clients. Enjoy on-time monthly payments with flexible withdrawal options.


Predictable project hours
Enjoy a harmonious work-life balance with consistent 8-hour working days with clients.


Flex days, so you can recharge Enjoy up to 24 flex days off per year without losing pay, for full-time positions found through Proxify.


Career-accelerating positions at cutting-edge companies Discover exclusive long-term remote positions at the world's most exciting companies.


Hand-picked opportunities just for you Skip the typical recruitment roadblocks and biases with personally matched positions.


One seamless process, multiple opportunities A one-time contracting process for endless opportunities, with no extra assessments.


Compensation Enjoy the same pay, every month with positions landed through Proxify.

To apply: https://weworkremotely.com/remote-jobs/proxify-ab-senior-fullstack-developer-react-js-node-js-3

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Operator Vercel: Member of the Technical Staff, Internal Agent

Design and build an internal AI agent (V) that automates workflows across Vercel's systems, managing architecture, integrations, evaluation systems, and multi-team capability contributions.

Senior Remote Posted 1 day ago We Work Remotely — Programming
What this role involves

Headquarters: Remote - United States

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

What You Will Do:

  • Design and build V as the primary agentic interface for getting work done across Vercel, from answering questions and analyzing data to executing complex, multi-system workflows.
  • Build the agent architecture that allows V to understand intent, plan work, select the right skills and tools, recover from failures, and complete long-running tasks reliably.
  • Ship polished experiences across Slack, web, and other surfaces, combining natural-language interaction with rich, interactive interfaces when chat alone is not enough.
  • Develop evaluation, observability, and feedback systems that measure whether V’s answers and actions are accurate, useful, efficient, and trustworthy.
  • Establish primitives that make it easy for teams across Vercel to contribute new capabilities without creating fragmented agents or inconsistent user experiences.
  • Help define what it means for a company to be operated through an agent and turn what we learn building V into ideas and infrastructure that can eventually benefit Vercel’s customers.

About the Role:

  • You have 7+ years of full-time software engineering experience and strong TypeScript proficiency.
  • You are comfortable working across product surfaces and system boundaries, from conversational UI and interactive data experiences to APIs, queues, databases, permissions, and production infrastructure.
  • You care about the quality of AI interactions: context selection, tool use, memory, latency, generated interfaces, uncertainty, and how the system communicates progress and asks for help.
  • You have a track record of openness and adaptability. You have moved into unfamiliar technologies, domains, or responsibilities and learned quickly. This space is changing too quickly for fixed expertise to matter more than curiosity and judgment.
  • Experience with using and building agent harnesses (OpenClaw, Hermes, Pi, etc) is a plus but not required

Benefits:

  • Competitive compensation package, including equity.
  • Inclusive Healthcare Package.
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. 

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

 

To apply: https://weworkremotely.com/remote-jobs/vercel-member-of-the-technical-staff-internal-agent

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Engineer RSA Career: Senior CRM Developer, Salesforce and HubSpot

Develops and maintains custom Salesforce and HubSpot solutions using Apex, Lightning Web Components, and integrations while supporting CRM administration and modernization initiatives.

Senior Remote Posted 2 days ago We Work Remotely — Programming
What this role involves

Headquarters: Cairo, Egypt
URL: http://rsa.com


Principal Responsibilities:

  • Develop and maintain custom Salesforce solutions using Apex, Lightning Web Components, and Flows
  • Configure, customize, and support Salesforce Sales Cloud, CPQ, Experience Cloud, and other platform capabilities.
  • Support the administration, configuration, and ongoing enhancement of HubSpot, including integrations, workflows, forms, and marketing automation.
  • Work with business and technical teams to understand requirements and implement effective solutions within the Salesforce platform
  • Participate in code reviews and contribute to the enforcement of Salesforce development best practices
  • Support ongoing Salesforce administration tasks including configuration, user management, data quality, and reporting
  • Troubleshoot production issues, identify root causes, and implement sustainable solutions across the CRM ecosystem.
  • Collaborate effectively with other developers, administrators, and business stakeholders in an Agile environment
  • Contribute to CRM modernization initiatives by leveraging automation, AI capabilities, and emerging Salesforce and HubSpot features.
  • Create and maintain technical documentation, solution designs, and support documentation.
  • Stay current with Salesforce and HubSpot platform releases, new capabilities, and industry best practices.


Skills:

  • Experience developing and supporting Salesforce Experience Cloud, Service Cloud, Sales Cloud, or other Salesforce Cloud applications, including setup, theming, and user access controls
  • Experience integrating Salesforce with enterprise applications using REST APIs, SOAP APIs, middleware, or integration platforms.
  • Working knowledge of HubSpot administration, APIs, workflows, or marketing automation, or the ability to quickly learn and support HubSpot.
  • Solid understanding of Salesforce administrative features such as profiles, roles, flows, validation rules, and page layouts
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent communication and interpersonal skills; able to collaborate across functions
  • Experience working in an Agile or Scrum environment
  • Self-motivated with the ability to manage multiple priorities in a remote work setting


Education & Experience:

  • Bachelor’s degree in Computer Science, Information Systems, or equivalent experience
  • 5+ years of hands-on Salesforce development experience with strong proficiency in Apex and Lightning Web Components




RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.


If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at rsa.global.talent.acquisition@rsa.com. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.


To apply: https://weworkremotely.com/remote-jobs/rsa-career-senior-crm-developer-salesforce-and-hubspot

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Sales Senior Inside Sales Advisor (Remote/Mountain Time)

Guides families through final stages of senior living searches by providing consultative sales support and closing deals.

Senior Remote Posted 2 days ago Jobicy AI
What this role involves
As a Senior Inside Sales Consultant, you will work with families who have already begun their search with A Place for Mom and guide them through the final stages of...
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Finance Senior Financial Analyst at Pair Team

Develops financial models, manages departmental budgeting and forecasting, and delivers data-driven insights to senior leadership to support company scaling.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

About Pair Team

Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.

With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.

At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.

  • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
  • TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
  • Journal of General Internal Medicine: A Novel Intervention for Medicaid Beneficiaries with Complex Needs

About the Opportunity

As a Senior Financial Analyst at Pair Team, you will play a critical role in core FP&A work—budgeting, forecasting, and monthly reporting—while also serving as a key resource within a lean, high-impact finance team. We’re looking for someone with a proven track record in financial analysis and strong problem-solving. You’ll work closely with leaders across the business to improve forecast accuracy, surface insights, and help the company make faster, informed decisions as we scale. We’re looking for someone who is analytical, intellectually curious, and highly self-motivated, with a high bar for accuracy, integrity, and follow-through.

This is a fully remote position reporting up to the Sr. Finance Manager.

What You’ll Do

  • Support senior company leaders with data driven analysis and strategic insights by managing the department spend across technology, marketing, and OpEx
  • Build, maintain, and evolve financial models to support the company’s financial goals across all financial statements
  • Support quarterly forecast updates and external financial reporting to investors
  • Partner with the People team to ensure hiring plans align with the company’s goals and headcount spend is accurately reflected in financial forecasts
  • Independently manage monthly and quarterly commission calculations, ensuring accuracy and working cross functionally to align on KPIs
  • Analyze vendor spend and support contract renewals to improve spend visibility, ensure efficient use of company resources, and inform tradeoffs across the company
  • Support accounts receivable reconciliation, claims analysis, and issue resolution to improve cashflow forecasting,collections rate, and revenue accuracy by leveraging contract analysis skills and external partnerships
  • Own and drive partnership payments in support of the Partnerships team
  • Investigate forecast variances and financial trends to identify root causes, and proactively surface risks and opportunities to leadership

What You’ll Need

  • 2+ years of experience in corporate finance, accounting, or consulting, with a strong grasp of financial principles, accounting standards, and financial modeling
  • A Bachelors/Master’s degree in accounting, finance, economics, or a related field
  • Advanced financial modeling skills — you’re a spreadsheet wizard
  • Experience with QuickBooks, NetSuite, or similar ERP systems
  • Analytical problem-solver who can identify critical business questions and translate them into actionable models and insights
  • Self-starter with a curious mindset and the ability to work independently in ambiguous environments
  • Strong ownership mentality with a bias toward driving results for the mission, business, and finance function
  • Highly organized with exceptional attention to detail
  • Excited by early-stage startup environments: fast-paced, complex, with competing priorities and minimal red tape
  • Passion for supporting individuals with complex chronic needs, including homelessness, severe mental illness, and substance use disorder

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.

  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.

  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.

  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.

  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

Because We Value You

  • Competitive salary: $115,000 - $125,000 (depending on experience)
  • Equity compensation package
  • Medical, dental & vision with HSA/FSA and company HSA contribution
  • Remote-first with equipment and $100/mo home office stipend
  • Flexible PTO and 12 paid holidays
  • 100% company-paid life, disability & AD&D
  • Backup childcare, caregiver concierge, and financial guidance resources

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

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Finance Senior FP&A Analyst (Remote - United States) at Nextech Systems

Senior FP&A Analyst develops and maintains financial models, conducts variance analysis, and provides insights to drive business planning and decision-making.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].

This position is open within all states in the United States except for California.

Job Summary

The Senior FP&A Analyst will play a critical role in driving financial planning, analysis, and business partnering activities.  This position reports directly to the Sr Director, Financial Planning & Analysis and will be responsible for building and maintaining financial and operational business models, analyses and metrics that lead to insightful and accurate business decisions, and supporting financial close and reporting processes.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Essential Functions

Essential Functions: In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:

Financial Planning & Analysis:

  • Develop and maintain financial models to support budgeting, forecasting, and long-term planning.
  • Own and maintain assigned areas of financial models such as select revenue streams, COGS, operating expenses, or workforce management and related operational metrics.
  • Analyze financial performance, identify trends, and provide actionable insights to senior management.
  • Conduct variance analysis and identify key drivers impacting financial results.
  • Conduct financial modeling, financial analysis and valuation support for acquisitions, partnerships, new product development, pricing, long-term contracts and other ad-hoc financial projects
  • Prepare monthly, quarterly, and annual financial reports and presentations for executive, board, and private equity investor audiences.
  • Continually increase knowledge of and utilization of features of the financial modeling and reporting software.
  • Carry out additional duties as assigned based on business need.

Business Partnering:

  • Collaborate with business units to understand their financial needs and provide analytical and strategic support.
  • Reflect current insights and expected trends into rolling financial forecast models.
  • Support decision-making processes by providing financial analysis and insights including budget compliance
  • Facilitate cross-functional meetings to increase understanding of business impacts, accounting and reporting for business decisions made by department leaders.

Data Analysis & Tools:

  • Utilize data tools such as Power Query and Power BI to efficiently transform and analyze data
  • Ensure data accuracy and integrity in all financial analyses and reporting.
  • Seek solutions to improving financial close, forecasting, and data analysis processes by introducing tools and automating manual or repeatable work.
  • Collaborate with business intelligence colleagues on user requirements to support assigned business units’ financial and operational objectives.

Minimum Requirements

  • 3-5+ years of experience in an FP&A or corporate accounting setting in an analytical/reporting role.
  • Experience working with corporate budgeting processes and detailed financial models
  • Advanced MS Excel and PowerPoint skills
  • Demonstrated experience in utilizing data and analytical tools (e.g. Power Query, Power BI, Alteryx, etc.) to improve manual or Excel-based work
  • Continuous improvement mindset including solution seeking and personal skills development
  • Excellent customer relations skills and ability to communicate effectively with internal customers and stakeholders
  • Ability to work cross functionally and build trusted relationships throughout the company
  • Extremely organized with the ability to prioritize activities, manage timelines, and effectively deliver results withing a fast-paced environment
  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field

Preferred Qualifications

  • MBA or relevant graduate degree preferred
  • Experience working with private equity stakeholders
  • Healthcare IT, SaaS technology or healthcare services industry experience preferred
  • NetSuite and Salesforce.com experience preferred
  • Experience working with enterprise planning software preferred (e.g. Adaptive, Planful, Anaplan, Pigment, etc.)

Total Rewards

Generous annual bonus opportunity

401(k) with Employer Match

Paid Time Off & Holidays: 40 hours of paid personal time beginning January 1st of each year; 15 days of accrued PTO (increasing with years of service)

11 paid holidays

Your Day Your Way - Celebrate a day of cultural or social significance to you

Access to Linkedin Learning courses for professional development

Insurance: Choice of Medical, Dental, and Vision plans

Health Savings Account with employer match

Flexible Spending Account

100% Company-Paid Parental leave (After 6 months with the company)

Company-Paid Life Insurance and Short/Long Term Disability Insurance

Nextech Luminary Peer Recognition Program

Wellness Programs

Employee Assistance Program with free counseling sessions available

Corporate Discounts on Retail, Travel, and Entertainment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Engineer Site Reliability Engineer at OnBoard

Senior cloud operations engineer owns observability infrastructure, leads incident response, and automates operational toil across a multi-product SaaS platform.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Site Reliability Engineer / Cloud Operations Engineer III

Function: Engineering

Reports to: Manager, Cloud Operations

Location: Remote - United States

Position Summary

The Cloud Operations Engineer III is a senior member of the cloud operations team, responsible for the reliability, observability, performance, and operational security of our multi-product SaaS platform. This role owns our Datadog observability practice — instrumentation standards, dashboards, SLOs, monitors, and alert routing — and leads the migration off our legacy monitoring stack.

It is an engineering role, not a ticket-queue role: the expectation is that recurring operational work gets replaced with code. The Cloud Operations Engineer III participates in on-call, incident response and is measured on fewer customer-impacting incidents, faster detection and recovery, and less manual work year over year.

The ideal candidate is a proactive problem-solver who thrives in dynamic, evolving environments and works effectively across departments to address complex challenges.  They have experience partnering with cross-functional teams to understand and document requirements, then translating those needs into meaningful dashboards that improve service visibility (Observability) and support informed decision-making.  They are passionate about automation, process improvement, and eliminating unnecessary manual effort.  They confidently propose better approaches when opportunities for improvement arise.

Key Responsibilities

Observability and Datadog Ownership

  • Own the Datadog platform across all products and environments, including agent lifecycle, instrumentation standards, unified service tagging, and per-cluster configuration.

  • Instrument services for APM and distributed tracing, log collection, and synthetic monitoring; partner with engineering teams to close instrumentation gaps in both legacy and modern codebases.

  • Build and maintain the dashboard, monitor, and SLO catalog; define SLIs and error budgets for critical user journeys and use them to drive prioritization with engineering and product.

  • Design high-signal alerting: reduce noise and duplicate alerts, tune thresholds, and ensure every alert has an owner and a runbook.

Automation and Toil Elimination

  • Develop and maintain automation in PowerShell, Python, and Bash for provisioning, configuration, diagnostics, remediation, and reporting.

  • Extend our infrastructure-as-code estate — Bicep modules, Kubernetes manifests, Helm releases, and Azure DevOps pipeline templates — so environments and regions are reproducible and drift-free.

  • Convert manual runbooks into automated or self-service workflows: cluster upgrades, secret and certificate rotation, tenant provisioning, data retention purges, and access provisioning.

Security, Documentation, and Mentorship

  • Implement and maintain platform security controls and audit-ready operational evidence: managed identities, secret and key rotation, least-privilege access, and image and dependency scanning.

  • Author and maintain runbooks, on-call guides, and architecture documentation, and provide technical leadership and mentorship to junior engineers on observability, automation, and incident response.

Skills and Experience Needed

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

  • 5-7 years of professional experience in cloud operations, site reliability, platform, or DevOps engineering for production SaaS systems.

  • Demonstrated hands-on depth with a modern observability platform — Datadog strongly preferred — including APM and distributed tracing, log pipelines and indexing controls, dashboards, monitors, and SLOs.

  • Strong scripting and automation ability in PowerShell, with the judgment to write tooling that other engineers can safely operate.

  • Strong knowledge of containers, container orchestration, and the Kubernetes ecosystem, including autoscaling, cluster upgrades, and diagnosing pod-level failures.

  • Production experience with Azure — Kubernetes Service, Azure SQL, Cosmos DB, Redis, Service Bus, Key Vault, and Entra ID — or equivalent depth in another major cloud.

  • Experience with infrastructure-as-code and CI/CD pipeline authoring (Bicep or Terraform; Helm or Kustomize; Azure DevOps preferred).

  • Proven incident response experience in a customer-facing production environment, including on-call participation and leading post-incident reviews.

  • Experience operating multi-region, multi-tenant systems.

  • Strong knowledge of platform security and operational best practices: secret and key rotation, least-privilege access, and vulnerability remediation.

  • Excellent problem-solving and analytical abilities, with strong written communication for runbooks, incident updates, and technical proposals.

  • Strong communication, and teamwork skills, including the ability to work effectively with legacy systems and their constraints.

  • Nice to have: experience migrating from a legacy monitoring stack to a consolidated observability platform; relevant Azure, Kubernetes, or Datadog certifications.

Competencies

Accountability

Adaptability

AI Curiosity & Innovation

Applied Learning

Business Acumen

Collaboration

Customer Focus

Dealing with Ambiguity

Decision Making

Driving for Results

Initiating Action

Planning & Organizing

Technical/Professional Knowledge

About the Company:

Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.

Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.

OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.

Benefits and Perks:

  • Fully remote work with company provided equipment (laptop, software, etc.)

  • Employment with a growing, casual, fun, philanthropic minded company

  • US Based Employees

    • Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
    • An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
    • Medical Flexible Spending Accounts available.
    • Dependent Care Flexible Spending Accounts available.
    • Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher).
    • Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
    • 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
    • Paid Time Off (PTO)/Holiday
  • CAN Based Employees

    • Employer paid Life and Accidental Death Insurance
    • Contribution to Health Care Spending Account
    • Dependent Life Insurance
    • Optional Life Insurance
    • LTD Insurance
    • Drug and Paramedical Coverage
    • Dental Insurance
    • Vision Insurance
    • EAP
  • AUS Based employees

    • Superannuation rate of 12%
    • Monthly stipend of $400 AUD to purchase private medical insurance
  • UK Based Employees (via EPG)

    • Pension - Aegon
      • Passageways/OnBoard contributes 8% of the employee’s basic salary
      • Employees can contribute up to 100% of salary subject to max limits
      • Enrolled from Day 1 of employment
    • Private Medical Insurance
    • Life Assurance
    • Income Protection
    • Critical Illness
    • Employee Assistance Programme
    • Serious Illness Benefit
    • Help@Hand
    • Cashplan

Diversity Statement - Culture of Togetherness:

At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.

OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. We  do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Interview Transparency & Technology Disclosure

We use video/audio recordings and artificial intelligence (AI) tools during our interview process to transcribe responses, evaluate skills, and streamline evaluations. Your data is processed securely and handled in line with our Privacy Policy and local data protection laws

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Data Analytics Sr. BI & Data Analyst | Canada | Remote at Sutherland

Senior BI & Data Analyst leads the development of analytical solutions, conducts deep-dive analyses of complex scientific and operational data, and creates insight-driven dashboards to support strategic decision-making across the enterprise.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Company Description

About Sutherland:

At Sutherland Healthcare Solutions, we’re transforming how we work by harnessing the power of AI, data, and digital innovation to accelerate the discovery and development of life-saving therapies. Our vision is to embed artificial intelligence and advanced analytics across every stage of our scientific and operational workflows—empowering our teams with smarter tools, seamless data, and actionable insights to deliver client-centric services and solutions that better serve our customers and, ultimately, improve patients’ lives.

Job Description

**CANADA BASED**(remote)

As a Senior BI & Data Analyst, you’ll be a key driver of insight and innovation within our Enterprise Data and Analytics team. We’re looking for a curious, detail-oriented professional who thrives on turning complex scientific and operational data into clear, actionable intelligence. In this role, you’ll lead the development of analytical solutions that illuminate critical KPIs, uncover performance trends, and support strategic decision-making across the business. You’ll partner closely with stakeholders to map business processes, align data solutions with real-world operations, and conduct deep-dive analyses that solve high-value challenges. This is a high-impact opportunity to shape how data informs strategy and contributes to our mission of creating healthier lives.

As a Sr. BI & Data Analyst you will be focused on:

Our team thrives on curiosity, collaboration, and a commitment to excellence. We work closely with cross-functional engineering and business partners to deliver impactful data and analytics solutions that shape the future of research and development.

In this role, primary responsibilities include:

  • Analyzing complex scientific datasets to uncover meaningful insights and support strategic initiatives.

  • Mapping key business process rules to ensure data solutions align with operational realities.

  • Creating insight-driven solutions that bring visibility into critical KPIs and performance metrics.

  • Conducting deep-dive analyses to solve challenging problems and support evidence-based recommendations.

  • Engage Business Stakeholders at all levels to identify requirements for current and future products through ongoing interaction.

  • Lead requirements workshops and User Acceptance Testing for new data, products and analytics solutions.

  • Analyze business processes and develop business flow diagrams and data flow diagrams to support system design and optimization.

  • Work cross-functionally with engineering, product, and business teams to ensure alignment and successful delivery.

  • Data Profiling, mining, and data validation/testing to ensure data is fit for use by the business.

  • Perform ad-hoc analysis and present results in a clear and user-friendly manner.

  • Build strong business relationships that foster a collaborative and trusting approach and partnership.

Qualifications

We are looking for the following minimum qualifications for this role:

  • Bachelor degree in Business Management, Computer Science or any related field.
  • Master in Business Administration/ Information Systems/ Computer Science is an asset.
  • Excellent analytical and problem-solving skills with the ability to approach challenges creatively.
  • Ability to understand and make sense of complex datasets with a strong attention to detail
  • Ability to translate requirements to well-written user stories to bridge the gap between business and technology.
  • Strong business mindset with ability to collaborate with business partners to identify needs and opportunities for improved data management and delivery.
  • Ability to see big picture and then identify key areas for deep analysis to support sound solutions.
  • Self-driven and capable of working both independently and collaboratively within a team setting.
  • Experience in life science or Biotechnology industry is a plus.
  • MUST be based in Canada

Technical Expertise required:

  • Minimum of 5 years’ experience in writing complex SQL queries, data mining, data profiling, and data validation/testing;
  • Minimum of 5 years’ experience as a Business Systems Analyst / Data Analyst specializing in the Data & Analytics discipline, preferably in a senior or lead role;
  • Minimum of 5 years’ experience organizing and running User Acceptance Testing cycles and training with business users and stakeholders;
  • Experience working with Data Visualization Tools like Power BI, Tableau, Looker, MicroStrategy
  • Experienced working in Agile Software Development Methodology.

Additional Information

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation

During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.

At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all

Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.

Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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Research UX Researcher at Fundraise Up

Leads UX research projects that inform product strategy and builds scalable research practices within the design team.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Cyprus Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,300 - €4,300 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

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