Code and Theory is a digital-first creative and technology agency that builds products, platforms and experiences for global brands. We combine engineering, design, data and strategy to deliver transformative digital solutions at scale.

This role leads the architecture pillar of the Adobe practice. You will be the senior architectural authority across every Adobe engagement we run, and the person our architects look to for technical direction, career growth and advocacy. You will also be the technical face of Code and Theory everywhere including Adobe - in front of their field teams, in front of their clients, and in the rooms where solutions get shaped before anyone writes a line of code.

This is not a role for someone who has stopped architecting. It is a leadership role for a practicing architect who wants to build and lead a team of them.

WHAT YOU’LL DO

• Own architectural quality across every Adobe engagement in the practice - content, data, work management and everything that connects them
• Run architecture reviews that change outcomes rather than rubber-stamp them, and establish the cadence and standards that make them worth attending
• Set and maintain architecture standards, reference architectures, decision records and reusable patterns across the practice
• Act as the escalation point for the hardest design and integration problems, and step in personally when an engagement is architecturally off-track
• Build the accelerator and asset library that makes each engagement faster than the last - migration tooling, discovery frameworks, estimation models, solution blueprints
• Hire, grow and lead a distributed team of multi-solution architects spanning content, data and work management specialisms
• Own performance management and career development decisions for your team - genuinely own them, with the context to advocate properly for the work your team is doing
• Mentor architects across specializations other than your own, which means being credible enough to challenge a data architect on identity strategy and a content architect on Edge Delivery Services in the same week
• Establish how architects work across concurrent engagements without becoming spread too thin
• Build a culture where architects volunteer their boundaries, document their decisions, and are trusted to say no
• Lead technical solutioning on enterprise pursuits - architecture narrative, effort estimation, staffing shape, scope definition and the technical story in the room
• Partner with sales, client partners and Adobe alliance leads on deal strategy
• Translate business problems into scalable Adobe architectures, and translate technical complexity into value propositions executives can act on
• Build the estimation discipline that makes our commitments credible - and hold the practice to estimate-versus-actual accuracy
• Establish agentic engineering as how this team works, not as an experiment running alongside it
• Build agents, sub-agents and orchestrated workflows that accelerate discovery, solution documentation, estimation, code review and migration - and get architects using them
• Evaluate and adopt emerging AI capabilities across the Adobe stack and beyond, and set the guardrails that make AI output safe to put in front of a client
• Mentor architects on AI-native working, including the ones who are skeptical

WHAT YOU’LL NEED

• 20+ years in technology, including 5+ years leading architects or senior technical staff globally. (India, LATAM etc)

• Demonstrated ownership of performance reviews, career development and compensation decisions - not mentoring alone

• Experience in an agency, consultancy or systems integrator, carrying multiple concurrent clients

• Experience delivering across US, India and LATAM specifically

• Deep, hands-on architectural expertise in at least one of the following:

  • Content and experience - AEM Sites and Assets, AEMaaCS, Edge Delivery Services, Forms, EDS
  • Data and personalization - Adobe Experience Platform, Real-Time CDP, Customer Journey Analytics, Journey Optimizer, Analytics, Target
  • Work management and content supply chain - Workfront, Workfront Fusion, GenStudio, Firefly Services

• Working architectural knowledge across all three areas of architectural expertise, sufficient to review a design, challenge a decision, and hold a client conversation

• Experience with enterprise integration architecture (CRM, commerce, search, identity and SSO, analytics, data platforms)

• Experience with modern architecture patterns (API-first, composable, headless versus hybrid, cloud-native, event-driven)

• Still close enough to the work to earn respect from architects and engineers, not as the primary implementer, but the ability to read the code, diagnose the problem and defend the decision

• Proven experience leading complex projects that include Data migration, customer journeys, CSC, legacy CMS to AEM, on-premise to AEMaaCS, and into Edge Delivery Services

• Hands-on daily use of AI engineering tools like Claude, Cursor, or equivalent

• Demonstrated experience building agents, sub-agents or orchestrated workflows, not only consuming AI tooling

• Track record of establishing AI-assisted practice across a team, including bringing skeptics along

• Judgment about where AI output needs a human in the loop, and the guardrails to enforce it

• Pre-sales ownership including estimation, staffing models, scope definition, pricing input and presenting in the room

• Executive stakeholder management, including the ability to hold a boardroom conversation and an architecture review in the same day

• An understanding of utilization, margin and why an inaccurate estimate is an architectural failure as much as a commercial one

• Experience with enterprise clients across US, EU and APAC

• Own the technical relationship with Adobe’s field, product and partner organizations

• Represent us in Adobe’s partner ecosystem: beta programs, Experience League, user groups, Summit, and the conversations that earn early access

• Bring Adobe’s roadmap back into the practice, and our field learning back to Adobe

• Experience with commercial negotiations and contract development

• Experience leading distributed teams across time zones, with genuine working relationships in offshore delivery centers rather than nominal ones

• Comfort operating in a practice that is being built rather than one that is already running

• Willingness to travel for client engagements, Adobe events and time with delivery teams

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The compensation range for this role is $225,000 - $300,000 and spans multiple levels. We’re open to hiring at the level that best matches the right candidate’s experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

Help Us Build The Future of Travel

At Airalo, we make it easier for people to stay connected wherever they travel. As the world’s first eSIM store, we help millions of travelers access mobile data in over 200 countries and regions.

We’re a fully remote team of 400+ people across 60+ countries, building a product used at a global scale every day. Work here is structured but fast-moving, with clear ownership and the space to make decisions without unnecessary layers.

For many people joining us from the UK, it’s the combination that stands out: transparency, meaningful autonomy, and the ability to do high impact work without in office constraints.

Your Next Destination

• Location: Remote, anywhere in the UK.
• Contract: Full-time, permanent.
• Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
• Languages: English is our main working language day to day, so you’ll need to be comfortable communicating in it both in meetings and async.

Curious what it’s actually like to work at Airalo? We’ve put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:

• Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
• Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
• Life at Airalo · United Arab Emirates: https://airalo-public.notion.site/life-at-airalo-united-arab-emirates

Airalo is looking for a Senior Director, Brand to own our global brand strategy and lead the team that brings it to life across every market and every product line — B2C, B2B, and B2B2C. Reporting to our Chief Marketing Officer, you’ll sit on the marketing leadership team, own the brand P&L conversation, and lead a multi-disciplinary team spanning brand management, creative, and brand systems.

This is a senior leadership role: you’re not just executing brand strategy, you’re setting it, building the team and structure to scale it, and developing the next generation of brand leaders underneath you.

What You’ll Do:

Brand Strategy & Vision

• Own Airalo’s global brand strategy and roadmap, grounded in a deep understanding of users, market trends, competitive landscape, and category data.
• Set brand direction, product launch strategy, and go-to-market plans across all active regions (APAC, Arabia & Africa, Europe, North & South America).
• Represent brand at the marketing leadership table — advising the CMO and cross-functional leaders (Product, Growth, Partnerships) on brand implications of major decisions.

Team Leadership & Development

• Lead and grow a team of Brand Managers, Creative leads, and Brand Systems specialists across regions and time zones.
• Recruit, coach, and develop your team’s managers, building bench strength and a clear path for their own progression into leadership.
• Own team structure and resourcing decisions as the function scales.

Brand Performance & Governance

• Monitor and analyze brand and category performance, market penetration, and new user acquisition, including competitive benchmarking against forecast.
• Own brand tone of voice, guidelines, and governance across every channel and market, ensuring consistency at global scale.
• Report brand health and performance to senior leadership, translating data into clear action plans.

Brand Experience & Execution

• Direct internal teams and creative agencies to build fit-for-purpose toolkits (copy, digital, social, eCommerce, in-store/activation) and guide local delivery teams on execution.
• Own content marketing strategy — driving traffic, engagement, lead generation, retention, and brand awareness across email, social, blog, and other owned channels.
• Champion big ideas at key user touchpoints, including promotions and campaigns.

What you’ll bring:

• 10+ years of brand/marketing experience in product-led, hyper-growth, fast-paced B2C, B2B, and/or B2B2C environments, including 7+ years leading and scaling brand or marketing teams.
• Proven track record building and scaling brand functions and teams across regions/time zones in a highly competitive category.
• Strong track record partnering with senior leadership (CMO/C-suite level) and influencing cross-functional strategy across brand, growth, product, and operations.
• Excellent communication and executive presence, including group presentation and public speaking.
• High-quality judgment, end-to-end thinking, and strong analytical rigor.
• Strong ownership and entrepreneurial drive; comfortable with ambiguity and complexity.

£117,500 - £158,500 a year

At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍

📍 UK: £117,500 - £158,500

Your Home Destination: 🛫 Specific salary ranges used in offers are determined by where you reside. We’re committed to discussing these ranges openly during your first call with our Talent to ensure we’re aligned for takeoff! 🎒✨

Why People Join Us In the UK

We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.

Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There’s trust to own what you do, space to focus without constant layers of process, and a clear sense of what you’re responsible for from day one.

As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.

Before You Hit Apply

By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy

We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.

At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes -  you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy.

Our client, a rapidly growing, AI-enabled diagnostic imaging company, is seeking a Vice President, Legal to play a key leadership role within its legal function. The company is building a new model for diagnostic imaging that combines exceptional physicians, proprietary technology, artificial intelligence, and comprehensive operational support to deliver high-quality diagnostic care at scale.

This is a highly visible, hands-on position that will partner closely with senior leadership and teams throughout the organization. The Vice President, Legal will report to the CEO/Co-Founder and have broad responsibility across healthcare regulatory and commercial matters, while also serving as a generalist on a range of additional legal issues.

Key Responsibilities:

• Lead and negotiate a wide range of commercial agreements with hospitals, health systems, physician groups, imaging centers, vendors, technology partners, and other strategic counterparties.
• Draft and negotiate agreements involving professional and diagnostic imaging services, technology and software, data use, business associate relationships, strategic partnerships, procurement, and other commercial matters.
• Advise the business on a broad range of healthcare regulatory matters, including Anti-Kickback, Stark Law, HIPAA, FDA-related issues, physician arrangements, and other state and federal requirements relevant to the company’s operations.
• Partner with clinical, product, technology, and business teams to assess regulatory issues associated with new services, products, partnerships, and the company’s use of artificial intelligence and other healthcare technology.
• Provide practical, business-oriented legal advice that helps the company achieve its objectives while appropriately managing regulatory, contractual, and operational risk.
• Serve as a broad legal resource to the organization on other matters as needed, including employment, corporate, governance, compliance, and general business issues.
• Develop scalable legal processes, templates, and playbooks and manage outside counsel strategically where specialized expertise is required.

Qualifications:

• J.D. from an accredited law school and active membership in good standing with at least one U.S. state bar.
• 12+ years of relevant legal experience, with meaningful experience in healthcare, digital health, medical technology, healthcare technology, or another highly regulated industry.
• Strong healthcare regulatory experience, including familiarity with Anti-Kickback, Stark Law, HIPAA, FDA-related issues, or other legal requirements applicable to healthcare providers and healthcare services.
• Significant commercial contracting experience and the ability to independently structure, draft, and negotiate sophisticated business agreements.
• Experience working with hospitals, health systems, physician organizations, healthcare providers, or healthcare technology companies is highly desirable.
• Experience advising on AI, medical technology, digital health, or other regulated technology is a plus, but not required.
• Broad legal judgment and comfort handling or overseeing a variety of general corporate, employment, compliance, and other business matters.
• Strong business acumen, excellent communication skills, and the ability to provide clear, practical advice in a fast-moving environment.

The ideal candidate is a sophisticated, business-minded healthcare lawyer who is equally comfortable navigating regulatory questions and helping the business get important commercial deals done. This person will be pragmatic, collaborative, intellectually curious, and comfortable operating as a broad-based legal advisor rather than a narrow subject-matter specialist.

Our client is targeting abase salary range of around $340,000–$350,000 depending on experience. The position is also eligible for an annual bonus and a meaningful stock grant as part of the overall compensation package.

This is an exceptional opportunity to join a rapidly scaling healthcare technology company that is rethinking how diagnostic imaging is delivered. The Vice President, Legal will have the opportunity to work on a compelling mix of healthcare regulatory, commercial, technology, and general business matters while partnering closely with senior leadership and helping shape the company’s continued growth.

Solutus has been selected as the exclusive representative for this search. Candidates applying directly to our client will be redirected to Solutus for consideration.

Ref. #988-SLS

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Tailscale

Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

About the Role

Tailscale is looking for a Director, APAC Go-to-Market to build and lead our GTM business in Asia Pacific, starting from Singapore.

APAC represents an important growth opportunity for Tailscale. We have strong conviction in the region and are looking for a leader who can turn that opportunity into a meaningful, durable business: building pipeline and revenue, developing a strong partner ecosystem, winning strategic customers, and building the team we need to scale.

We are looking for someone who has built a region before and wants to do it again from scratch. You will set the APAC go-to-market strategy, determine where and how we invest, recruit and lead our initial regional team, and be directly accountable for commercial results. You will have significant autonomy to determine what Tailscale needs to win in the region.

You will also be a hands-on commercial leader. You’ll spend time with customers and partners, help shape and close our most important opportunities, and develop a deep understanding of how technology companies need to go to market differently across APAC. You’ll bring those insights back to our global Sales, Marketing, Product, and Engineering teams and help Tailscale become a truly global company.

In this role, you will be able to hire the team you need to succeed. We suspect that will include Sales Development, Account Executives, Solutions Engineering, Customer Engineering, and Partner Marketing, but ultimately we will be open to your recommendation based on expertise. These hires will report directly to you with dotted lines to functional departments in North America and EMEA. You’ll lead that team as a region, while working closely with their functional counterparts elsewhere at Tailscale. This role will report to Tailscale’s President, Kevin Kotecki.

Key Responsibilities

• Own the APAC number. You will be accountable for regional pipeline creation and revenue growth. Establish clear targets, build the plan to reach them, maintain strong forecasting and pipeline discipline, and continuously adjust our approach based on what the data and the market tell us.
• Build and execute Tailscale’s APAC go-to-market strategy. Determine which markets, customer segments, use cases, and routes to market offer the greatest opportunity for Tailscale. Translate global company strategy into a focused regional plan while recognizing that what works in North America or Europe will not always work in APAC.
• Build a high-performing regional GTM organization. Recruit, lead, and develop exceptional sellers and other customer-facing talent in the region. Build a team that operates as one APAC organization while remaining tightly connected to its global functional counterparts. Create the culture, operating rhythms, and accountability required for a small regional team to move quickly and perform at a high level.
• Lead from the front with customers. Personally engage in Tailscale’s most important opportunities in the region. Build relationships with senior technical and business leaders, help the team navigate complex enterprise sales cycles, and serve as executive sponsor for strategic customers. Stay close enough to the market to know why we are winning, why we are losing, and what needs to change.
• Build Tailscale’s presence in the region. Establish Tailscale as a credible and increasingly visible technology company in APAC. Represent Tailscale with customers, partners, at industry events, and within the broader technology ecosystem. Develop the relationships and market intelligence that allow us to identify opportunities earlier than we otherwise would.
• Be the voice of APAC inside Tailscale. Build a strong point of view on regional customers, competitors, partners, buying behavior, and market dynamics. Bring that perspective into company decisions about product, packaging, marketing, partnerships, and future investments.
• Build the region for the long term. We expect the shape of our APAC organization to evolve considerably. Identify what capabilities and investments we need next, make thoughtful resource tradeoffs, and build systems that can scale beyond the first phase of the Singapore office.

What We Are Looking For

• Significant experience in enterprise technology go-to-market, with meaningful experience leading Sales or a broader GTM organization across APAC.
• You have done this before . You have helped build or materially scale an APAC business rather than only operating within an already mature regional organization.
• A proven track record of owning and exceeding meaningful pipeline and revenue targets in a B2B technology business.
• Deep familiarity with the APAC technology market and experience operating successfully across multiple countries and cultures, with particularly strong knowledge of Singapore and Southeast Asia.
• Established relationships within the regional channel and partner ecosystem, along with a track record of turning those relationships into measurable commercial outcomes.
• A strong network of exceptional GTM talent in the region. You know what great sellers and SEs look like and have demonstrated that you can attract them to work with you.
• Experience leading complex enterprise opportunities personally. You are comfortable moving from regional strategy and forecasting into a customer meeting or deal review and materially improving the outcome.
• Experience selling highly technical products to sophisticated buyers. Experience with infrastructure, networking, security, developer tools, cloud, or adjacent enterprise technology is particularly relevant.
• Strong commercial judgment and analytical ability. You understand pipeline mathematics, forecasting, unit economics, market prioritization, and where to invest limited resources to produce the greatest return.
• Strong cross-functional leadership skills. You can lead a regional team while partnering effectively with global Sales, Marketing, Product, Engineering, Customer Success, Finance, and Operations teams that you do not directly manage.
• Excellent written and verbal communication and strong executive presence with customers, partners, candidates, and internal leaders.
• A builder’s mindset. You are comfortable with ambiguity, limited infrastructure, and changing plans, and you know how to introduce enough process and structure to improve execution without slowing the organization down.
• High agency and low ego. You are willing to personally do the work required to establish the region while simultaneously building an organization that will eventually make you less central to every decision.
• A strong perspective on how technology GTM is changing in the age of AI and what those changes mean for winning customers and building partnerships in APAC.

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
• Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
• Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

Help Us Build The Future of Travel

At Airalo, we make it easier for people to stay connected wherever they travel. As the world’s first eSIM store, we help millions of travelers access mobile data in over 200 countries and regions.

We’re a fully remote team of 400+ people across 60+ countries, building a product used at a global scale every day. Work here is structured but fast-moving, with clear ownership and the space to make decisions without unnecessary layers.

For many people joining us from the UK, it’s the combination that stands out: transparency, meaningful autonomy, and the ability to do high impact work without in office constraints.

Your Next Destination

• Location: Remote, anywhere in the UK.
• Contract: Full-time, permanent.
• Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
• Languages: English is our main working language day to day, so you’ll need to be comfortable communicating in it both in meetings and async.

Curious what it’s actually like to work at Airalo? We’ve put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:

• Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
• Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
• Life at Airalo · United Arab Emirates: https://airalo-public.notion.site/life-at-airalo-united-arab-emirates

Airalo is looking for a Senior Director, Brand to own our global brand strategy and lead the team that brings it to life across every market and every product line — B2C, B2B, and B2B2C. Reporting to our Chief Marketing Officer, you’ll sit on the marketing leadership team, own the brand P&L conversation, and lead a multi-disciplinary team spanning brand management, creative, and brand systems.

This is a senior leadership role: you’re not just executing brand strategy, you’re setting it, building the team and structure to scale it, and developing the next generation of brand leaders underneath you.

What You’ll Do:

Brand Strategy & Vision

• Own Airalo’s global brand strategy and roadmap, grounded in a deep understanding of users, market trends, competitive landscape, and category data.
• Set brand direction, product launch strategy, and go-to-market plans across all active regions (APAC, Arabia & Africa, Europe, North & South America).
• Represent brand at the marketing leadership table — advising the CMO and cross-functional leaders (Product, Growth, Partnerships) on brand implications of major decisions.

Team Leadership & Development

• Lead and grow a team of Brand Managers, Creative leads, and Brand Systems specialists across regions and time zones.
• Recruit, coach, and develop your team’s managers, building bench strength and a clear path for their own progression into leadership.
• Own team structure and resourcing decisions as the function scales.

Brand Performance & Governance

• Monitor and analyze brand and category performance, market penetration, and new user acquisition, including competitive benchmarking against forecast.
• Own brand tone of voice, guidelines, and governance across every channel and market, ensuring consistency at global scale.
• Report brand health and performance to senior leadership, translating data into clear action plans.

Brand Experience & Execution

• Direct internal teams and creative agencies to build fit-for-purpose toolkits (copy, digital, social, eCommerce, in-store/activation) and guide local delivery teams on execution.
• Own content marketing strategy — driving traffic, engagement, lead generation, retention, and brand awareness across email, social, blog, and other owned channels.
• Champion big ideas at key user touchpoints, including promotions and campaigns.

What you’ll bring:

• 10+ years of brand/marketing experience in product-led, hyper-growth, fast-paced B2C, B2B, and/or B2B2C environments, including 7+ years leading and scaling brand or marketing teams.
• Proven track record building and scaling brand functions and teams across regions/time zones in a highly competitive category.
• Strong track record partnering with senior leadership (CMO/C-suite level) and influencing cross-functional strategy across brand, growth, product, and operations.
• Excellent communication and executive presence, including group presentation and public speaking.
• High-quality judgment, end-to-end thinking, and strong analytical rigor.
• Strong ownership and entrepreneurial drive; comfortable with ambiguity and complexity.

£117,500 - £158,500 a year

At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍

📍 UK: £117,500 - £158,500

Your Home Destination: 🛫 Specific salary ranges used in offers are determined by where you reside. We’re committed to discussing these ranges openly during your first call with our Talent to ensure we’re aligned for takeoff! 🎒✨

Why People Join Us In the UK

We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.

Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There’s trust to own what you do, space to focus without constant layers of process, and a clear sense of what you’re responsible for from day one.

As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.

Before You Hit Apply

By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy

We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.

At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes -  you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy.

Our client, a rapidly growing, AI-enabled diagnostic imaging company, is seeking a Vice President, Legal to play a key leadership role within its legal function. The company is building a new model for diagnostic imaging that combines exceptional physicians, proprietary technology, artificial intelligence, and comprehensive operational support to deliver high-quality diagnostic care at scale.

This is a highly visible, hands-on position that will partner closely with senior leadership and teams throughout the organization. The Vice President, Legal will report to the CEO/Co-Founder and have broad responsibility across healthcare regulatory and commercial matters, while also serving as a generalist on a range of additional legal issues.

Key Responsibilities:

• Lead and negotiate a wide range of commercial agreements with hospitals, health systems, physician groups, imaging centers, vendors, technology partners, and other strategic counterparties.
• Draft and negotiate agreements involving professional and diagnostic imaging services, technology and software, data use, business associate relationships, strategic partnerships, procurement, and other commercial matters.
• Advise the business on a broad range of healthcare regulatory matters, including Anti-Kickback, Stark Law, HIPAA, FDA-related issues, physician arrangements, and other state and federal requirements relevant to the company’s operations.
• Partner with clinical, product, technology, and business teams to assess regulatory issues associated with new services, products, partnerships, and the company’s use of artificial intelligence and other healthcare technology.
• Provide practical, business-oriented legal advice that helps the company achieve its objectives while appropriately managing regulatory, contractual, and operational risk.
• Serve as a broad legal resource to the organization on other matters as needed, including employment, corporate, governance, compliance, and general business issues.
• Develop scalable legal processes, templates, and playbooks and manage outside counsel strategically where specialized expertise is required.

Qualifications:

• J.D. from an accredited law school and active membership in good standing with at least one U.S. state bar.
• 12+ years of relevant legal experience, with meaningful experience in healthcare, digital health, medical technology, healthcare technology, or another highly regulated industry.
• Strong healthcare regulatory experience, including familiarity with Anti-Kickback, Stark Law, HIPAA, FDA-related issues, or other legal requirements applicable to healthcare providers and healthcare services.
• Significant commercial contracting experience and the ability to independently structure, draft, and negotiate sophisticated business agreements.
• Experience working with hospitals, health systems, physician organizations, healthcare providers, or healthcare technology companies is highly desirable.
• Experience advising on AI, medical technology, digital health, or other regulated technology is a plus, but not required.
• Broad legal judgment and comfort handling or overseeing a variety of general corporate, employment, compliance, and other business matters.
• Strong business acumen, excellent communication skills, and the ability to provide clear, practical advice in a fast-moving environment.

The ideal candidate is a sophisticated, business-minded healthcare lawyer who is equally comfortable navigating regulatory questions and helping the business get important commercial deals done. This person will be pragmatic, collaborative, intellectually curious, and comfortable operating as a broad-based legal advisor rather than a narrow subject-matter specialist.

Our client is targeting abase salary range of around $340,000–$350,000 depending on experience. The position is also eligible for an annual bonus and a meaningful stock grant as part of the overall compensation package.

This is an exceptional opportunity to join a rapidly scaling healthcare technology company that is rethinking how diagnostic imaging is delivered. The Vice President, Legal will have the opportunity to work on a compelling mix of healthcare regulatory, commercial, technology, and general business matters while partnering closely with senior leadership and helping shape the company’s continued growth.

Solutus has been selected as the exclusive representative for this search. Candidates applying directly to our client will be redirected to Solutus for consideration.

Ref. #988-SLS

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Chief Financial Officer

DNSFilter, Inc. | Remote (US) | Reports to the CEO

Our Mission

DNS is one of the most strategic control points in cybersecurity. Nearly every digital action, from a student opening a browser to an employee clicking a link, begins with a DNS query. We see those threats first and stop them at the moment of resolution, before malware loads or a phishing page renders. Most security tools react. DNS prevents.

The Opportunity

Ten years in and on track to reach $50M in annual revenue this year, DNSFilter is entering a defining phase of growth. We are hiring a Chief Financial Officer to lead the financial strategy behind it.

Reporting to the CEO, the CFO owns Finance and Accounting in full and is accountable for the numbers that guide the company’s decisions. It is a role with genuine authority, a seat at the executive table, and a direct line to the board.

Why DNSFilter Now

Real ownership, not a supporting role. The CFO holds full authority over Finance and Accounting and a central seat at the executive table.

A business with substance. Three acquisitions already integrated and a platform protecting more than 43,000 organizations.

A voice in what comes next. The CFO helps shape the company’s most important decisions, from capital allocation to potential partnerships and transactions.

What Success Looks Like in Year One

1. A strategic finance function. Financial analysis informs the company’s most important decisions, and Finance is recognized as a driver of strategy and major business outcomes.
2. Financial operations that scale. The monthly close, forecasting, and internal controls run with rigor and clarity, giving leadership dependable access to the numbers behind every decision.
3. The confidence of the board and executive team. The CEO, board, and cross-functional leaders regard the CFO as a credible and dependable partner.

The Role

Responsibilities:

• Serve as the company’s primary financial voice to the board and executive team, owning board reporting and the SaaS metrics that matter most, including ARR, net revenue retention, CAC, and gross margin
• Advise the executive team on pricing, unit economics, and capital allocation
• Leverage AI and automation to scale financial operations
• Set and execute DNSFilter’s financial strategy in partnership with the CEO and board
• Own financial operations in full, including accounting, the monthly close, FP&A, treasury, budgeting, internal controls, and financial systems
• Lead the financial workstreams for major initiatives, including M&A integration, financing activity, and other significant transactions as they arise
• Build and lead a finance team known for stability, accountability, and strong partnership across the company
• Partner with Legal and the CEO on contract review, compliance, and risk management
• Work closely with the executive leadership team to turn financial insight into decisions the business can act on

Qualifications:

• Proven experience as a CFO at a company in the $50M to $200M revenue range, ideally in SaaS or cybersecurity
• Direct, hands-on experience leading finance through a significant transaction, such as M&A
• A track record of building rigorous financial operations, including a clean close, strong internal controls, and reliable forecasting, and not simply providing strategic oversight
• Experience integrating acquired companies’ financials into a single reporting structure
• Experience working closely with a board and CEO in a scaleup environment
• A reputation for strong cross-functional partnership and clear, proactive communication, supported by references
• Private equity or venture-backed company experience
• Experience with channel or MSP distributed SaaS revenue models
• Familiarity with the cybersecurity ecosystem and major market players
• Experience with a multi product platform

About DNSFilter

Founded in 2015, DNSFilter provides DNS-layer cybersecurity. The company has raised $45M in funding to date and has completed and integrated three acquisitions: WebShrinker (AI-powered content categorization), Guardian (VPN), and Zorus (DNS security). DNSFilter holds the fastest DNS resolution time in its category and identifies threats an average of ten days ahead of competitors.

At a Glance

• $50M in annual revenue
• $45M total funding raised
• Approximately 150 employees, globally distributed
• Close to 100 million people protected
• 43,000+ organizations protected
• 8,000+ channel partners
• Several Fortune 500 anchor customers
• 2 to 3 million DNS queries per second
• Fastest DNS security solution on the market
• Three acquisitions completed and integrated

Details

• Location: Remote (US)
• Travel: Approximately quarterly for board meetings, executive leadership meetings, and company offsites, with occasional additional travel
• Compensation: $300 000-$350 000 + 35% bonus + equity

U.S. hiring salary range

$300,000—$350,000 USD

Chief Financial Officer

DNSFilter, Inc. | Remote (US) | Reports to the CEO

Our Mission

DNS is one of the most strategic control points in cybersecurity. Nearly every digital action, from a student opening a browser to an employee clicking a link, begins with a DNS query. We see those threats first and stop them at the moment of resolution, before malware loads or a phishing page renders. Most security tools react. DNS prevents.

The Opportunity

Ten years in and on track to reach $50M in annual revenue this year, DNSFilter is entering a defining phase of growth. We are hiring a Chief Financial Officer to lead the financial strategy behind it.

Reporting to the CEO, the CFO owns Finance and Accounting in full and is accountable for the numbers that guide the company’s decisions. It is a role with genuine authority, a seat at the executive table, and a direct line to the board.

Why DNSFilter Now

Real ownership, not a supporting role. The CFO holds full authority over Finance and Accounting and a central seat at the executive table.

A business with substance. Three acquisitions already integrated and a platform protecting more than 43,000 organizations.

A voice in what comes next. The CFO helps shape the company’s most important decisions, from capital allocation to potential partnerships and transactions.

What Success Looks Like in Year One

1. A strategic finance function. Financial analysis informs the company’s most important decisions, and Finance is recognized as a driver of strategy and major business outcomes.
2. Financial operations that scale. The monthly close, forecasting, and internal controls run with rigor and clarity, giving leadership dependable access to the numbers behind every decision.
3. The confidence of the board and executive team. The CEO, board, and cross-functional leaders regard the CFO as a credible and dependable partner.

The Role

Responsibilities:

• Serve as the company’s primary financial voice to the board and executive team, owning board reporting and the SaaS metrics that matter most, including ARR, net revenue retention, CAC, and gross margin
• Advise the executive team on pricing, unit economics, and capital allocation
• Leverage AI and automation to scale financial operations
• Set and execute DNSFilter’s financial strategy in partnership with the CEO and board
• Own financial operations in full, including accounting, the monthly close, FP&A, treasury, budgeting, internal controls, and financial systems
• Lead the financial workstreams for major initiatives, including M&A integration, financing activity, and other significant transactions as they arise
• Build and lead a finance team known for stability, accountability, and strong partnership across the company
• Partner with Legal and the CEO on contract review, compliance, and risk management
• Work closely with the executive leadership team to turn financial insight into decisions the business can act on

Qualifications:

• Proven experience as a CFO at a company in the $50M to $200M revenue range, ideally in SaaS or cybersecurity
• Direct, hands-on experience leading finance through a significant transaction, such as M&A
• A track record of building rigorous financial operations, including a clean close, strong internal controls, and reliable forecasting, and not simply providing strategic oversight
• Experience integrating acquired companies’ financials into a single reporting structure
• Experience working closely with a board and CEO in a scaleup environment
• A reputation for strong cross-functional partnership and clear, proactive communication, supported by references
• Private equity or venture-backed company experience
• Experience with channel or MSP distributed SaaS revenue models
• Familiarity with the cybersecurity ecosystem and major market players
• Experience with a multi product platform

About DNSFilter

Founded in 2015, DNSFilter provides DNS-layer cybersecurity. The company has raised $45M in funding to date and has completed and integrated three acquisitions: WebShrinker (AI-powered content categorization), Guardian (VPN), and Zorus (DNS security). DNSFilter holds the fastest DNS resolution time in its category and identifies threats an average of ten days ahead of competitors.

At a Glance

• $50M in annual revenue
• $45M total funding raised
• Approximately 150 employees, globally distributed
• Close to 100 million people protected
• 43,000+ organizations protected
• 8,000+ channel partners
• Several Fortune 500 anchor customers
• 2 to 3 million DNS queries per second
• Fastest DNS security solution on the market
• Three acquisitions completed and integrated

Details

• Location: Remote (US)
• Travel: Approximately quarterly for board meetings, executive leadership meetings, and company offsites, with occasional additional travel
• Compensation: $300 000-$350 000 + 35% bonus + equity

U.S. hiring salary range

$300,000—$350,000 USD

Chief Marketing Officer (CMO) Location: REMOTE in the United States or Canada About the job Testlio’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology – LeoAI Engine™,...

Chief Marketing Officer (CMO) Location: REMOTE in the United States or Canada About the job Testlio’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology – LeoAI Engine™,...

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI...

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI...

This position is part of livingHR’s talent community. By applying, you are expressing interest in joining our network of trusted professionals who partner with us on a contract basis when...

General Manager – International Moving & Freight Forwarding | Remote

Position Type: Full-Time, Remote

Industry: International Moving, Household Goods & Freight Forwarding

About the Role

At Pavago, one of our clients is hiring an experienced General Manager to lead and scale their International Moving Division, specializing in international household goods relocations and freight forwarding.

This is a senior, hands-on leadership role for someone with deep international moving industry experience. You’ll oversee the full operation — from sales, pricing, and quoting through international shipping, customs, destination services, operations, and customer experience.

You’ll lead multiple departments, improve operational performance, coach teams, establish KPIs, strengthen processes, and work directly with ownership on growth and strategic initiatives.

This role requires significant direct experience in international household goods moving. Candidates without this industry background will not be considered.

What You’ll Own

International Moving Operations

• Lead the day-to-day performance of the International Moving Division

• Oversee international household goods relocations from origin through destination

• Manage workflows involving:

  • Ocean freight
  • Air freight
  • Customs procedures
  • International documentation
  • Destination services
  • Pricing and quoting

• Ensure operations follow international shipping requirements and industry best practices

• Identify operational bottlenecks and implement practical solutions

• Maintain strong service quality while improving efficiency and scalability

Sales, Pricing & Revenue Growth

• Oversee sales and pricing performance
• Improve sales processes and conversion rates
• Coach sales representatives to strengthen close rates and customer experience
• Review pricing and quoting strategies
• Ensure quotes remain competitive while supporting healthy margins
• Monitor pipeline performance and sales KPIs
• Partner with ownership on growth opportunities and expansion initiatives

Team Leadership & Performance

Lead and develop teams across:

• Sales
• Operations
• Pricing
• Sales Support
• Customer Service

You’ll:

• Recruit, train, mentor, and manage remote employees
• Establish clear expectations and accountability
• Coach managers and individual contributors
• Conduct performance reviews and ongoing development
• Build a culture of ownership, teamwork, and continuous improvement

Customer Experience & Escalations

• Maintain high customer service standards throughout the relocation lifecycle
• Step into complex or escalated customer situations when necessary
• Resolve service issues professionally and efficiently
• Identify recurring customer pain points and address root causes
• Improve communication and visibility throughout the customer journey
• Balance customer satisfaction with operational and commercial requirements

KPIs, SOPs & Process Improvement

• Establish clear KPIs across departments

• Monitor:

  • Revenue and sales performance
  • Close rates
  • Operational efficiency
  • Customer satisfaction
  • Service quality
  • Team productivity

• Develop and improve SOPs and operational workflows

• Use performance data to identify improvement opportunities

• Introduce technology and automation where appropriate

• Create greater visibility and accountability across the division

Strategy & Ownership Partnership

• Work directly with ownership on business strategy and long-term growth
• Translate strategic priorities into executable plans
• Support expansion and operational scaling
• Evaluate and implement new technology
• Provide clear visibility into divisional performance, risks, and opportunities
• Balance strategic leadership with hands-on day-to-day execution

Required Experience & Skills

International Moving Experience — Required

• 10+ years of international household goods moving experience

• Previous experience managing an international moving company, business unit, or major division

• Extensive hands-on knowledge of:

  • International household goods shipping
  • Ocean freight
  • Air freight
  • Customs procedures
  • International shipping documentation
  • Destination services
  • Pricing and quoting

Leadership & Operations

• Experience overseeing multiple departments, ideally including Sales, Operations, Pricing, Sales Support, and Customer Service
• Proven experience managing and developing remote teams
• Strong leadership and employee coaching skills
• Experience building KPIs, SOPs, and accountability systems
• Ability to improve operational workflows and processes
• Experience handling complex customer escalations

Communication & Systems

• Excellent written and verbal English communication
• Strong analytical and problem-solving skills
• High level of computer proficiency
• Comfortable learning and implementing new technology
• Experience with CRM, transportation management, or workflow management systems is strongly preferred

Preferred Experience

• Experience within the U.S. international moving market
• Freight forwarding experience
• Experience scaling an international moving operation
• Transportation Management System (TMS) experience
• CRM and workflow management software experience
• Technology implementation or process automation experience

What Makes You a Strong Fit

You’re likely to succeed if you:

• Are a hands-on operator and leader, not just a people manager
• Know the international moving industry from direct experience
• Can move comfortably between strategy and execution
• Hold teams accountable while developing and coaching employees
• Understand the commercial side of pricing, quoting, and sales
• Stay composed when dealing with complex shipments or customer escalations
• Make decisions independently and take ownership of outcomes
• Are organized, analytical, and process-driven
• Thrive in fast-paced, entrepreneurial environments

What a Typical Day Looks Like

You may start by reviewing sales, operational, and customer service KPIs before meeting with department leaders to address priorities.

Throughout the day, you could review complex international moves, troubleshoot shipment or customs issues, evaluate pricing, coach sales representatives, resolve a customer escalation, improve an operational workflow, or review team performance.

You’ll also work directly with ownership on growth initiatives, technology improvements, and the long-term direction of the division.

In short: you own the people, performance, processes, customer experience, and growth of the International Moving Division.

Key Metrics for Success

• Revenue and divisional growth
• Sales close rates and quoting performance
• Operational efficiency and shipment execution
• Pricing competitiveness and margin performance
• Customer satisfaction and escalation resolution
• Team productivity and accountability
• SOP and process adherence
• Employee development and retention
• Consistent execution across departments

What We Offer

• Competitive base salary
• Paid vacation and holidays
• Paid training
• Fully remote work environment
• Direct collaboration with company ownership
• Long-term career growth opportunities
• Significant ownership over a growing international moving division
• Opportunity to improve and scale systems, teams, and operations

Interview Process

1. Initial Application Review
2. Intro Video
3. Leadership & International Moving Experience Interview
4. Client Interview
5. Offer & Onboarding

What Happens After You Apply

After applying, you’ll receive an email invitation from Spark Hire to complete a short Intro Video.

This gives the hiring team an opportunity to learn more about your international household goods moving experience, leadership background, and communication style before moving forward.

You can complete the video on your own time and re-record your responses before submitting if needed.

Please check your inbox and spam/junk folder for the Spark Hire invitation.

Apply Now

If you have 10+ years of international household goods moving experience, have successfully led teams or a major moving division, and understand the business from sales and pricing through freight, customs, operations, and customer service, we’d love to hear from you.

Please highlight your international moving industry experience and leadership background when applying.

#GeneralManager #InternationalMoving #InternationalRelocation #HouseholdGoods #FreightForwarding #MovingIndustry #OceanFreight #AirFreight #Logistics #OperationsManagement #SalesLeadership #RemoteJobs

General Manager – International Moving & Freight Forwarding | Remote

Position Type: Full-Time, Remote

Industry: International Moving, Household Goods & Freight Forwarding

About the Role

At Pavago, one of our clients is hiring an experienced General Manager to lead and scale their International Moving Division, specializing in international household goods relocations and freight forwarding.

This is a senior, hands-on leadership role for someone with deep international moving industry experience. You’ll oversee the full operation — from sales, pricing, and quoting through international shipping, customs, destination services, operations, and customer experience.

You’ll lead multiple departments, improve operational performance, coach teams, establish KPIs, strengthen processes, and work directly with ownership on growth and strategic initiatives.

This role requires significant direct experience in international household goods moving. Candidates without this industry background will not be considered.

What You’ll Own

International Moving Operations

• Lead the day-to-day performance of the International Moving Division

• Oversee international household goods relocations from origin through destination

• Manage workflows involving:

  • Ocean freight
  • Air freight
  • Customs procedures
  • International documentation
  • Destination services
  • Pricing and quoting

• Ensure operations follow international shipping requirements and industry best practices

• Identify operational bottlenecks and implement practical solutions

• Maintain strong service quality while improving efficiency and scalability

Sales, Pricing & Revenue Growth

• Oversee sales and pricing performance
• Improve sales processes and conversion rates
• Coach sales representatives to strengthen close rates and customer experience
• Review pricing and quoting strategies
• Ensure quotes remain competitive while supporting healthy margins
• Monitor pipeline performance and sales KPIs
• Partner with ownership on growth opportunities and expansion initiatives

Team Leadership & Performance

Lead and develop teams across:

• Sales
• Operations
• Pricing
• Sales Support
• Customer Service

You’ll:

• Recruit, train, mentor, and manage remote employees
• Establish clear expectations and accountability
• Coach managers and individual contributors
• Conduct performance reviews and ongoing development
• Build a culture of ownership, teamwork, and continuous improvement

Customer Experience & Escalations

• Maintain high customer service standards throughout the relocation lifecycle
• Step into complex or escalated customer situations when necessary
• Resolve service issues professionally and efficiently
• Identify recurring customer pain points and address root causes
• Improve communication and visibility throughout the customer journey
• Balance customer satisfaction with operational and commercial requirements

KPIs, SOPs & Process Improvement

• Establish clear KPIs across departments

• Monitor:

  • Revenue and sales performance
  • Close rates
  • Operational efficiency
  • Customer satisfaction
  • Service quality
  • Team productivity

• Develop and improve SOPs and operational workflows

• Use performance data to identify improvement opportunities

• Introduce technology and automation where appropriate

• Create greater visibility and accountability across the division

Strategy & Ownership Partnership

• Work directly with ownership on business strategy and long-term growth
• Translate strategic priorities into executable plans
• Support expansion and operational scaling
• Evaluate and implement new technology
• Provide clear visibility into divisional performance, risks, and opportunities
• Balance strategic leadership with hands-on day-to-day execution

Required Experience & Skills

International Moving Experience — Required

• 10+ years of international household goods moving experience

• Previous experience managing an international moving company, business unit, or major division

• Extensive hands-on knowledge of:

  • International household goods shipping
  • Ocean freight
  • Air freight
  • Customs procedures
  • International shipping documentation
  • Destination services
  • Pricing and quoting

Leadership & Operations

• Experience overseeing multiple departments, ideally including Sales, Operations, Pricing, Sales Support, and Customer Service
• Proven experience managing and developing remote teams
• Strong leadership and employee coaching skills
• Experience building KPIs, SOPs, and accountability systems
• Ability to improve operational workflows and processes
• Experience handling complex customer escalations

Communication & Systems

• Excellent written and verbal English communication
• Strong analytical and problem-solving skills
• High level of computer proficiency
• Comfortable learning and implementing new technology
• Experience with CRM, transportation management, or workflow management systems is strongly preferred

Preferred Experience

• Experience within the U.S. international moving market
• Freight forwarding experience
• Experience scaling an international moving operation
• Transportation Management System (TMS) experience
• CRM and workflow management software experience
• Technology implementation or process automation experience

What Makes You a Strong Fit

You’re likely to succeed if you:

• Are a hands-on operator and leader, not just a people manager
• Know the international moving industry from direct experience
• Can move comfortably between strategy and execution
• Hold teams accountable while developing and coaching employees
• Understand the commercial side of pricing, quoting, and sales
• Stay composed when dealing with complex shipments or customer escalations
• Make decisions independently and take ownership of outcomes
• Are organized, analytical, and process-driven
• Thrive in fast-paced, entrepreneurial environments

What a Typical Day Looks Like

You may start by reviewing sales, operational, and customer service KPIs before meeting with department leaders to address priorities.

Throughout the day, you could review complex international moves, troubleshoot shipment or customs issues, evaluate pricing, coach sales representatives, resolve a customer escalation, improve an operational workflow, or review team performance.

You’ll also work directly with ownership on growth initiatives, technology improvements, and the long-term direction of the division.

In short: you own the people, performance, processes, customer experience, and growth of the International Moving Division.

Key Metrics for Success

• Revenue and divisional growth
• Sales close rates and quoting performance
• Operational efficiency and shipment execution
• Pricing competitiveness and margin performance
• Customer satisfaction and escalation resolution
• Team productivity and accountability
• SOP and process adherence
• Employee development and retention
• Consistent execution across departments

What We Offer

• Competitive base salary
• Paid vacation and holidays
• Paid training
• Fully remote work environment
• Direct collaboration with company ownership
• Long-term career growth opportunities
• Significant ownership over a growing international moving division
• Opportunity to improve and scale systems, teams, and operations

Interview Process

1. Initial Application Review
2. Intro Video
3. Leadership & International Moving Experience Interview
4. Client Interview
5. Offer & Onboarding

What Happens After You Apply

After applying, you’ll receive an email invitation from Spark Hire to complete a short Intro Video.

This gives the hiring team an opportunity to learn more about your international household goods moving experience, leadership background, and communication style before moving forward.

You can complete the video on your own time and re-record your responses before submitting if needed.

Please check your inbox and spam/junk folder for the Spark Hire invitation.

Apply Now

If you have 10+ years of international household goods moving experience, have successfully led teams or a major moving division, and understand the business from sales and pricing through freight, customs, operations, and customer service, we’d love to hear from you.

Please highlight your international moving industry experience and leadership background when applying.

#GeneralManager #InternationalMoving #InternationalRelocation #HouseholdGoods #FreightForwarding #MovingIndustry #OceanFreight #AirFreight #Logistics #OperationsManagement #SalesLeadership #RemoteJobs

This role is for someone who has led delivery or operations inside a digital agency or studio that builds websites, web apps, or custom software for clients. That experience is the core requirement. Who We Are

Urban Insight is a leading digital agency creating innovative websites and web applications for organizations that make a difference. We specialize in solving complex problems through website strategy, design and development using open source content management systems (primarily, Drupal and WordPress, and headless architectures). Our clients include some of the most well known museums, nonprofits, universities, cities and more.

Urban Insight has been in business for 25+ years and continues to expand each year. We thrive on having a professionally rewarding environment where team members are encouraged to grow.

Opportunity

The Vice President of Operations (remote, U.S. based position) reports directly to the CEO and is the company’s number two. As the VP of Ops you will have two core responsibilities: (1) be the operational catalyst and strategic navigator of our organization and (2) lead the delivery organization as our core revenue engine.

In this pivotal role, you will be a thought partner to the CEO and executive team in driving the company forward. You will lead the efficient execution of our business strategies, ensuring the seamless integration of our operations, and fostering a culture of excellence and innovation. Revenue functions sit within your view from day one, but they are a secondary priority. Your first mandate is to strengthen delivery and internal operations. As those mature, you will take on a larger operational role across the revenue functions.

This role is ideal for a motivated, energetic leader with a high sense of urgency who wants to help take an organization to the next level.

Responsibilities

• Delivery Leadership: Own the delivery organization as a revenue-generating engine: accountable for project execution quality, on-time and on-budget performance, resource allocation, and margin. Define delivery standards, own capacity planning against project demand, and ensure the PM function is structured and resourced to lead complex engagements end to end.
• Business Cadence & Strategic Execution: Own and operate the company’s planning and execution system (EOS) annual goal-setting, quarterly rock planning, and weekly leadership rhythms. Translate strategic direction into clear execution plans, drive the leadership team to results, and hold leaders accountable to their commitments. Serve as a thought partner to the CEO on strategy and the operational levers that enable sustainable revenue growth.
• Internal Operations: Develop and scale internal processes and systems across the business (tooling, workflow, and admin), ensuring the organization runs efficiently and can support continued growth.
• Talent & Culture: Own recruiting, onboarding, and performance management to consistently hire and retain A players at every level. Lead employee engagement and culture as an ongoing operational function. Own the employee experience from hire to departure, including the HR processes that support it.
• Operations & Business Metrics: Own the company’s operational performance metrics including utilization, project margin, revenue mix, pipeline health, and capacity. Build visibility into the right agency levers, interpret trends, and drive data-informed decisions that optimize how the business performs with its current resources.
• Leadership & Management: Coach and develop the next layer of leaders into effective department owners. Close the gap between strategy and execution by ensuring leaders have clear plans, the right support structure, and real accountability for results.
• Revenue Functions: As a secondary priority to delivery, coach and manage sales, business development, marketing and estimating functions to drive profitable new business via RFPs and direct sales, and harmonious and consistent handoff from sales to delivery.

Qualifications

• 10+ years of operations and leadership experience, including time operating as a senior leader reporting to a COO or CEO.
• At least half of those years in a digital agency or studio that builds websites, web apps, or custom software for clients (such as a web or digital design agency, software consultancy, or product studio), with 20 to 150 employees. Experience with WordPress and/or Drupal projects is a plus.
• Direct experience leading the delivery of complex website and web application projects, including client interactions and relationships.
• Demonstrated success building and running internal and people operations that supported profitable growth.
• Proven leadership of a multi-team organization, with accountability for managing managers (not only individual contributors).
• Exposure to revenue functions in an agency context.

Success Metrics

In the first 90 days:

• Develop gap analysis of key areas for improvement and investment for the Company, with a focus on delivery.
• Deliver a one-year project plan with a clearly prioritized set of initiatives to improve and enhance key functional areas that you lead.
• Ownership of short-term and long-term forecasting.

In the first year:

• Delivery: Project margin improved by 3 to 5 percent year over year. On-time and on-budget delivery measured consistently and trending up.
• Operations: Utilization, capacity, and pipeline health measured and reported on a regular cadence, with clear targets in place.
• Client operations: Gross and net client and revenue retention consistently measured and held at 90 to 95 percent. A growing roster of reference-able clients and strong client satisfaction scores.
• People and culture: Top performers engaged and retained, with employee retention consistently measured and maintained.
• Leadership: Development plans created for each direct report, with accountability for completion.
• Revenue Functions (as the secondary mandate activates): A consistent, documented sales-to-delivery handoff, a clear business development process and operations, and timely, high-quality completion of estimates and proposals.

Location & Availability

• This position is available for fully remote or hybrid work. Our office is located in sunny Los Angeles, CA.
• We ask for core overlap from 9am to 3pm Pacific so the leadership team can collaborate in real time; the balance of the day is flexible across U.S. time zones.

Compensation

• Total annual compensation $160,000-200,000 (salary + target bonus [based on company and personal performance])
• Paid time off (20 days off)
• Holiday time off (10 days per year).
• Health, Dental and Vision insurance (95% employer-paid for you).
• Company-sponsored 401(k) plan with employer match (after 90 days).

About Urban Insight

• Urban Insight is a Los Angeles-based digital agency with ~30 team members. https://www.urbaninsight.com/
• We are on a path to profitably 10x revenue in 10 years while working on meaningful projects for clients that make a difference.
• We work with some of LA’s best-known institutions, such as LACMA, The Broad, University of Southern California, City of Los Angeles, and the Japanese American National Museum.
• We’re the top-ranked Web development and Drupal agency in Los Angeles, according to Clutch, an independent analyst. Have a look at what our clients say about us: https://clutch.co/profile/urban-insight
• We help our clients with beautiful and flexible websites and web apps. We do this by providing strong project leadership, honest advice, thoughtful user-centered design, and technical best practices.
• We take on cutting edge, challenging projects for appreciative clients, and have a supportive and team-based approach to projects.
• We plan, design, and create innovative websites, and we often use open source web content management systems like Drupal and WordPress, with headless architectures.
• We have a clearly-defined project management methodology and case management system. We strive to be the most organized environment in which you’ve ever worked.

Why Work at Urban Insight

• Join a dynamic and collaborative team where your leadership makes an impact.
• We offer a flexible working environment - work from anywhere in the United States.
• Average employee tenure is 6.5 years.
• We’re stable and growing. We’ve been in business for 25+ years, and continue to grow each year.
• The right candidate will find numerous opportunities for growth.
• We allocate resources and time for training and professional development.
• We have regular events to keep the team connected: Lunch & Learns, Office Hours, Game Breaks.
• There are many more reasons: https://www.urbaninsight.com/careers

To Apply

Please apply on this page. This position is open until filled.

Thank you for your interest in working with us at Urban Insight.

About DonorsChoose

DonorsChoose is an education nonprofit ensuring every US public school student has the classroom resources they need to learn, grow, and thrive.

Founded by a teacher in 2000, DonorsChoose connects educators with a nationwide community of supporters who believe investing in students today will transform tomorrow. Educators request the materials they know their students need, and donors can choose the classroom, community, or cause they want to support. Since our founding, donors have supported 90% of US public schools. Every request is vetted, resources are delivered to classrooms, and donors can see the impact of their support through transparent reporting and updates from students and teachers. Raising $1.9 billion for classrooms, DonorsChoose has earned top ratings from Charity Navigator, GuideStar, and CharityWatch for its transparency, trust, and impact. Our dedicated team works from across the United States to turn resources into opportunities for students and teachers.

About the Marketing Team

The Marketing team helps more people discover, support, and return to DonorsChoose to ensure teachers across the country can access the resources their students need. By connecting donor generosity with teacher needs, Marketing strengthens the DonorsChoose Marketplace and advances the organization’s mission of expanding educational opportunity for students in every community.

Working closely with Product, Development, Analytics, and Executive Leadership, Marketing connects donor needs with organizational priorities to strengthen the DonorsChoose Marketplace and expand opportunities for teachers and classrooms nationwide.

About the Role

The Vice President, Marketplace Growth is responsible for the performance, health, and long-term evolution of the DonorsChoose Marketplace—the ecosystem that connects teachers seeking classroom resources with donors who want to support them. This executive leader defines the organization’s Marketplace growth strategy, bringing together audience insight, product partnership, marketing strategy, and data-informed decision making to strengthen both sides of the Marketplace, deepen donor engagement, and expand equitable access to classroom resources for teachers and students.

Reporting to the Chief Marketing Officer, this role serves as Marketing’s primary strategic partner to Product, shaping Marketplace investment priorities and ensuring product strategy is informed by donor needs, teacher insights, market opportunities, and measurable business outcomes. While Product defines what gets built and how it works, the Vice President, Marketplace Growth defines where the organization should invest to accelerate Marketplace growth and maximize long-term impact.

The Vice President leads an integrated Marketplace Growth organization—including Digital Growth & Marketing, Product Marketing, and Mid-Level Giving—aligning these functions around a shared growth strategy that attracts new donors, deepens engagement, increases donor lifetime value, and strengthens the overall health of the Marketplace.

As a key member of the Marketing leadership team, this role partners closely with leaders across Product, Development, Analytics, Finance, and Executive Leadership to align priorities, make strategic tradeoff decisions, and ensure Marketplace investments deliver meaningful results for both teachers and donors.

Success in this role requires balancing immediate fundraising opportunities with the long-term health of the Marketplace, building strong cross-functional partnerships, and fostering a culture of experimentation, learning, and continuous improvement. Success is measured not only by Marketplace growth, but by how effectively that growth expands educational opportunity for teachers and students across the country.

Primary Responsibilities

Define Marketplace Growth Strategy

• Define the long-term strategy that grows and strengthens the DonorsChoose Marketplace.
• Establish the vision, priorities, and operating strategy for Marketplace Growth.
• Identify the highest-value opportunities across Product, Marketing, and Fundraising to improve Marketplace performance and donor outcomes.
• Translate teacher and donor behavior, market trends, research, and organizational priorities into actionable growth strategies.
• Partner with the Chief Marketing Officer and cross-functional leaders to establish Marketplace investment priorities, annual objectives, and success metrics.
• Influence enterprise decision-making by aligning Marketplace strategy across Product, Marketing, Development, Finance, Analytics, and Executive Leadership.

Drive Marketplace Growth & Performance

• Lead sustainable Marketplace growth through customer insight, experimentation, and data-informed decision making.
• Develop strategies that increase donor acquisition, engagement, retention, recurring giving, reactivation, upgrades, and lifetime value.
• Champion a culture of experimentation, measurement, and continuous optimization.
• Partner with Analytics to establish performance metrics, evaluate results, and identify new growth opportunities.
• Balance immediate fundraising opportunities with long-term health of the Marketplace, strengthening outcomes for both donors and teachers.
• Define the organization’s Marketplace growth strategy and translate it into clear priorities for functional leaders, ensuring teams are aligned around shared goals while empowering them to own execution.

Partner with Product & Drive Go-to-Market

• Ensure new product capabilities create measurable Marketplace value.
• Serve as Marketing primary strategic partner to Product throughout product planning and roadmap development.
• Represent the voice of multiple audiences including teachers, donors, partners, vendors when evaluating new product opportunities for the multi-sided marketplace..
• Identify Marketplace opportunities that influence product investment priorities.
• Partner with Product to evaluate new capabilities, define success measures, and assess business impact.
• Ensure new features and enhancements are successfully positioned, launched, adopted, and measured.

Lead the Marketplace Growth Organization

• Build a high-performing team capable of delivering sustained Marketplace growth.
• Lead the leaders responsible for Digital Growth & Marketing, Product Marketing, and Mid-Level Giving.
• Align teams around shared Marketplace objectives and organizational priorities.
• Develop high-performing managers through coaching, clear expectations, and thoughtful prioritization.
• Foster a collaborative, data-informed culture that encourages experimentation, accountability, and continuous learning.
• Build organizational capability that enables the Marketplace Growth function to scale alongside the organization.

Qualifications

• Have 10+ years of related work experience in growth, lifecycle marketing, product marketing, digital marketing, Marketplace strategy, or revenue growth in a high-growth technology company, digital Marketplace, or mission-driven organization.
• Understand how to grow multi-sided marketplaces by balancing customer acquisition, engagement, retention, and lifetime value.
• Have significant experience partnering closely with Product organizations to influence roadmaps, launch new capabilities, and improve customer experiences.
• Have successfully balanced customer experience, product strategy, and business performance to drive sustainable growth.
• Enjoys using data, experimentation, and customer insights to solve complex business challenges.
• Have successfully led managers and built high-performing, cross-functional teams.
• Are comfortable operating at both strategic and operational levels, moving seamlessly between long-term vision and execution.
• Build trust through collaboration, curiosity, and sound judgment while influencing without relying solely on formal authority.

Level Expectations

Vice Presidents are enterprise leaders responsible for defining strategy, leading significant organizational functions, and driving outcomes that advance DonorsChoose’s long-term mission and organizational priorities. They establish a clear vision for their function, build and develop high-performing leaders and teams, and influence decisions across the organization through strong executive partnership, strategic judgment, and cross-functional leadership.

Compensation & Benefits

Our compensation philosophy ensures that we are both externally competitive with tech-forward nonprofits of a similar size and internally fair in our pay practices. The following ranges represent the target offer range given the scope and experience expectations for this role.

• The hiring salary range for this role is $134,930 - $148,320
• We have a hiring salary range of $146,000 - $165,000 for specific higher cost of labor locations, which include New York City, San Francisco, Los Angeles, Seattle, Boston, and Washington, D.C.

Once employees are hired, everyone at DonorsChoose is eligible to receive annual performance-based raises as they grow in their role. We are open to a variety of experiences, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If you don’t check every box listed here, or you know you’d bring additional experience to the table, we hope you’ll submit your application.

In addition, we offer full-time staff 25 paid vacation days per year and 11 paid holidays, a rich employer-paid individual and family health plan, a matching 401(k) plan (up to 5% of base salary), annual professional development stipend, and casual and flexible work environment. To learn more about what it is like to work for DonorsChoose, visit our careers page.

Hybrid Workplace and Other Details

In this role, you’ll have the option to work a flexible hybrid schedule in our NYC office, or to work fully remotely from CA, CO, CT, DC, FL, GA, IL, IN, MA, MD, MI, MN, NC, NJ, NY, OR, PA, TN, TX, VA, WA, or WI.

Candidates who are not in the NYC area should expect to travel to our NYC office on an as-needed basis, about 4-6 times per year. All work-related travel expenses will be covered by the organization.

DonorsChoose participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.

An important note on communications: All messages from our hiring team will come from an official @donorschoose.org email address. If you ever receive a message about a role with us from a different domain, it’s not from us, and you should not reply or click on any links. We care deeply about your time, your privacy, and your experience—thank you for your interest in joining the DonorsChoose mission!

DonorsChoose Core Values

EQUITY

Combating systemic inequity is crucial to a brighter future for all. This reality fuels our ambitions and drives us to persevere.

INGENUITY

Complex problems require innovative solutions. We dream big, get creative, roll up our sleeves, and take action. We believe the best products can change the world.

HUMANITY

People are the heart of our team and the communities we serve. Our compassion informs our goals and how we work together to achieve them.

INTEGRITY

We strive to do right. We’re up-front about the facts. We boldly learn and grow from mistakes.

LEARNING

Education is the beating heart of our organization, inside and out. We’re curious. We listen. We know we don’t know everything.

GRATITUDE

We begin and end with thanks. We take joy in our mission, our communities, and each other.

To Apply

Please submit your resume and answer the application questions online. Since we’re trying to get to know you through our hiring process, we ask that you please refrain from using AI writing tools to craft your response to our application questions. A cover letter is optional and may be addressed to Monique Canada, CMO.

A Final Note

The DonorsChoose team works toward a nation where students in every community have the resources needed for an excellent education. To do this we hire and support a diverse team of the best and the brightest talent available because it makes us more effective, high-performing, creative and resilient.

If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you.

About DonorsChoose

DonorsChoose is an education nonprofit ensuring every US public school student has the classroom resources they need to learn, grow, and thrive.

Founded by a teacher in 2000, DonorsChoose connects educators with a nationwide community of supporters who believe investing in students today will transform tomorrow. Educators request the materials they know their students need, and donors can choose the classroom, community, or cause they want to support. Since our founding, donors have supported 90% of US public schools. Every request is vetted, resources are delivered to classrooms, and donors can see the impact of their support through transparent reporting and updates from students and teachers. Raising $1.9 billion for classrooms, DonorsChoose has earned top ratings from Charity Navigator, GuideStar, and CharityWatch for its transparency, trust, and impact. Our dedicated team works from across the United States to turn resources into opportunities for students and teachers.

About the Marketing Team

The Marketing team helps more people discover, support, and return to DonorsChoose to ensure teachers across the country can access the resources their students need. By connecting donor generosity with teacher needs, Marketing strengthens the DonorsChoose Marketplace and advances the organization’s mission of expanding educational opportunity for students in every community.

Working closely with Product, Development, Analytics, and Executive Leadership, Marketing connects donor needs with organizational priorities to strengthen the DonorsChoose Marketplace and expand opportunities for teachers and classrooms nationwide.

About the Role

The Vice President, Marketplace Growth is responsible for the performance, health, and long-term evolution of the DonorsChoose Marketplace—the ecosystem that connects teachers seeking classroom resources with donors who want to support them. This executive leader defines the organization’s Marketplace growth strategy, bringing together audience insight, product partnership, marketing strategy, and data-informed decision making to strengthen both sides of the Marketplace, deepen donor engagement, and expand equitable access to classroom resources for teachers and students.

Reporting to the Chief Marketing Officer, this role serves as Marketing’s primary strategic partner to Product, shaping Marketplace investment priorities and ensuring product strategy is informed by donor needs, teacher insights, market opportunities, and measurable business outcomes. While Product defines what gets built and how it works, the Vice President, Marketplace Growth defines where the organization should invest to accelerate Marketplace growth and maximize long-term impact.

The Vice President leads an integrated Marketplace Growth organization—including Digital Growth & Marketing, Product Marketing, and Mid-Level Giving—aligning these functions around a shared growth strategy that attracts new donors, deepens engagement, increases donor lifetime value, and strengthens the overall health of the Marketplace.

As a key member of the Marketing leadership team, this role partners closely with leaders across Product, Development, Analytics, Finance, and Executive Leadership to align priorities, make strategic tradeoff decisions, and ensure Marketplace investments deliver meaningful results for both teachers and donors.

Success in this role requires balancing immediate fundraising opportunities with the long-term health of the Marketplace, building strong cross-functional partnerships, and fostering a culture of experimentation, learning, and continuous improvement. Success is measured not only by Marketplace growth, but by how effectively that growth expands educational opportunity for teachers and students across the country.

Primary Responsibilities

Define Marketplace Growth Strategy

• Define the long-term strategy that grows and strengthens the DonorsChoose Marketplace.
• Establish the vision, priorities, and operating strategy for Marketplace Growth.
• Identify the highest-value opportunities across Product, Marketing, and Fundraising to improve Marketplace performance and donor outcomes.
• Translate teacher and donor behavior, market trends, research, and organizational priorities into actionable growth strategies.
• Partner with the Chief Marketing Officer and cross-functional leaders to establish Marketplace investment priorities, annual objectives, and success metrics.
• Influence enterprise decision-making by aligning Marketplace strategy across Product, Marketing, Development, Finance, Analytics, and Executive Leadership.

Drive Marketplace Growth & Performance

• Lead sustainable Marketplace growth through customer insight, experimentation, and data-informed decision making.
• Develop strategies that increase donor acquisition, engagement, retention, recurring giving, reactivation, upgrades, and lifetime value.
• Champion a culture of experimentation, measurement, and continuous optimization.
• Partner with Analytics to establish performance metrics, evaluate results, and identify new growth opportunities.
• Balance immediate fundraising opportunities with long-term health of the Marketplace, strengthening outcomes for both donors and teachers.
• Define the organization’s Marketplace growth strategy and translate it into clear priorities for functional leaders, ensuring teams are aligned around shared goals while empowering them to own execution.

Partner with Product & Drive Go-to-Market

• Ensure new product capabilities create measurable Marketplace value.
• Serve as Marketing primary strategic partner to Product throughout product planning and roadmap development.
• Represent the voice of multiple audiences including teachers, donors, partners, vendors when evaluating new product opportunities for the multi-sided marketplace..
• Identify Marketplace opportunities that influence product investment priorities.
• Partner with Product to evaluate new capabilities, define success measures, and assess business impact.
• Ensure new features and enhancements are successfully positioned, launched, adopted, and measured.

Lead the Marketplace Growth Organization

• Build a high-performing team capable of delivering sustained Marketplace growth.
• Lead the leaders responsible for Digital Growth & Marketing, Product Marketing, and Mid-Level Giving.
• Align teams around shared Marketplace objectives and organizational priorities.
• Develop high-performing managers through coaching, clear expectations, and thoughtful prioritization.
• Foster a collaborative, data-informed culture that encourages experimentation, accountability, and continuous learning.
• Build organizational capability that enables the Marketplace Growth function to scale alongside the organization.

Qualifications

• Have 10+ years of related work experience in growth, lifecycle marketing, product marketing, digital marketing, Marketplace strategy, or revenue growth in a high-growth technology company, digital Marketplace, or mission-driven organization.
• Understand how to grow multi-sided marketplaces by balancing customer acquisition, engagement, retention, and lifetime value.
• Have significant experience partnering closely with Product organizations to influence roadmaps, launch new capabilities, and improve customer experiences.
• Have successfully balanced customer experience, product strategy, and business performance to drive sustainable growth.
• Enjoys using data, experimentation, and customer insights to solve complex business challenges.
• Have successfully led managers and built high-performing, cross-functional teams.
• Are comfortable operating at both strategic and operational levels, moving seamlessly between long-term vision and execution.
• Build trust through collaboration, curiosity, and sound judgment while influencing without relying solely on formal authority.

Level Expectations

Vice Presidents are enterprise leaders responsible for defining strategy, leading significant organizational functions, and driving outcomes that advance DonorsChoose’s long-term mission and organizational priorities. They establish a clear vision for their function, build and develop high-performing leaders and teams, and influence decisions across the organization through strong executive partnership, strategic judgment, and cross-functional leadership.

Compensation & Benefits

Our compensation philosophy ensures that we are both externally competitive with tech-forward nonprofits of a similar size and internally fair in our pay practices. The following ranges represent the target offer range given the scope and experience expectations for this role.

• The hiring salary range for this role is $134,930 - $148,320
• We have a hiring salary range of $146,000 - $165,000 for specific higher cost of labor locations, which include New York City, San Francisco, Los Angeles, Seattle, Boston, and Washington, D.C.

Once employees are hired, everyone at DonorsChoose is eligible to receive annual performance-based raises as they grow in their role. We are open to a variety of experiences, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If you don’t check every box listed here, or you know you’d bring additional experience to the table, we hope you’ll submit your application.

In addition, we offer full-time staff 25 paid vacation days per year and 11 paid holidays, a rich employer-paid individual and family health plan, a matching 401(k) plan (up to 5% of base salary), annual professional development stipend, and casual and flexible work environment. To learn more about what it is like to work for DonorsChoose, visit our careers page.

Hybrid Workplace and Other Details

In this role, you’ll have the option to work a flexible hybrid schedule in our NYC office, or to work fully remotely from CA, CO, CT, DC, FL, GA, IL, IN, MA, MD, MI, MN, NC, NJ, NY, OR, PA, TN, TX, VA, WA, or WI.

Candidates who are not in the NYC area should expect to travel to our NYC office on an as-needed basis, about 4-6 times per year. All work-related travel expenses will be covered by the organization.

DonorsChoose participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.

An important note on communications: All messages from our hiring team will come from an official @donorschoose.org email address. If you ever receive a message about a role with us from a different domain, it’s not from us, and you should not reply or click on any links. We care deeply about your time, your privacy, and your experience—thank you for your interest in joining the DonorsChoose mission!

DonorsChoose Core Values

EQUITY

Combating systemic inequity is crucial to a brighter future for all. This reality fuels our ambitions and drives us to persevere.

INGENUITY

Complex problems require innovative solutions. We dream big, get creative, roll up our sleeves, and take action. We believe the best products can change the world.

HUMANITY

People are the heart of our team and the communities we serve. Our compassion informs our goals and how we work together to achieve them.

INTEGRITY

We strive to do right. We’re up-front about the facts. We boldly learn and grow from mistakes.

LEARNING

Education is the beating heart of our organization, inside and out. We’re curious. We listen. We know we don’t know everything.

GRATITUDE

We begin and end with thanks. We take joy in our mission, our communities, and each other.

To Apply

Please submit your resume and answer the application questions online. Since we’re trying to get to know you through our hiring process, we ask that you please refrain from using AI writing tools to craft your response to our application questions. A cover letter is optional and may be addressed to Monique Canada, CMO.

A Final Note

The DonorsChoose team works toward a nation where students in every community have the resources needed for an excellent education. To do this we hire and support a diverse team of the best and the brightest talent available because it makes us more effective, high-performing, creative and resilient.

If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you.

About DonorsChoose

DonorsChoose is an education nonprofit ensuring every US public school student has the classroom resources they need to learn, grow, and thrive.

Founded by a teacher in 2000, DonorsChoose connects educators with a nationwide community of supporters who believe investing in students today will transform tomorrow. Educators request the materials they know their students need, and donors can choose the classroom, community, or cause they want to support. Since our founding, donors have supported 90% of US public schools. Every request is vetted, resources are delivered to classrooms, and donors can see the impact of their support through transparent reporting and updates from students and teachers. Raising $1.9 billion for classrooms, DonorsChoose has earned top ratings from Charity Navigator, GuideStar, and CharityWatch for its transparency, trust, and impact. Our dedicated team works from across the United States to turn resources into opportunities for students and teachers.

About the Marketing Team

The Marketing team helps more people discover, support, and return to DonorsChoose to ensure teachers across the country can access the resources their students need. By connecting donor generosity with teacher needs, Marketing strengthens the DonorsChoose Marketplace and advances the organization’s mission of expanding educational opportunity for students in every community.

Working closely with Product, Development, Analytics, and Executive Leadership, Marketing connects donor needs with organizational priorities to strengthen the DonorsChoose Marketplace and expand opportunities for teachers and classrooms nationwide.

About the Role

The Vice President, Marketplace Growth is responsible for the performance, health, and long-term evolution of the DonorsChoose Marketplace—the ecosystem that connects teachers seeking classroom resources with donors who want to support them. This executive leader defines the organization’s Marketplace growth strategy, bringing together audience insight, product partnership, marketing strategy, and data-informed decision making to strengthen both sides of the Marketplace, deepen donor engagement, and expand equitable access to classroom resources for teachers and students.

Reporting to the Chief Marketing Officer, this role serves as Marketing’s primary strategic partner to Product, shaping Marketplace investment priorities and ensuring product strategy is informed by donor needs, teacher insights, market opportunities, and measurable business outcomes. While Product defines what gets built and how it works, the Vice President, Marketplace Growth defines where the organization should invest to accelerate Marketplace growth and maximize long-term impact.

The Vice President leads an integrated Marketplace Growth organization—including Digital Growth & Marketing, Product Marketing, and Mid-Level Giving—aligning these functions around a shared growth strategy that attracts new donors, deepens engagement, increases donor lifetime value, and strengthens the overall health of the Marketplace.

As a key member of the Marketing leadership team, this role partners closely with leaders across Product, Development, Analytics, Finance, and Executive Leadership to align priorities, make strategic tradeoff decisions, and ensure Marketplace investments deliver meaningful results for both teachers and donors.

Success in this role requires balancing immediate fundraising opportunities with the long-term health of the Marketplace, building strong cross-functional partnerships, and fostering a culture of experimentation, learning, and continuous improvement. Success is measured not only by Marketplace growth, but by how effectively that growth expands educational opportunity for teachers and students across the country.

Primary Responsibilities

Define Marketplace Growth Strategy

• Define the long-term strategy that grows and strengthens the DonorsChoose Marketplace.
• Establish the vision, priorities, and operating strategy for Marketplace Growth.
• Identify the highest-value opportunities across Product, Marketing, and Fundraising to improve Marketplace performance and donor outcomes.
• Translate teacher and donor behavior, market trends, research, and organizational priorities into actionable growth strategies.
• Partner with the Chief Marketing Officer and cross-functional leaders to establish Marketplace investment priorities, annual objectives, and success metrics.
• Influence enterprise decision-making by aligning Marketplace strategy across Product, Marketing, Development, Finance, Analytics, and Executive Leadership.

Drive Marketplace Growth & Performance

• Lead sustainable Marketplace growth through customer insight, experimentation, and data-informed decision making.
• Develop strategies that increase donor acquisition, engagement, retention, recurring giving, reactivation, upgrades, and lifetime value.
• Champion a culture of experimentation, measurement, and continuous optimization.
• Partner with Analytics to establish performance metrics, evaluate results, and identify new growth opportunities.
• Balance immediate fundraising opportunities with long-term health of the Marketplace, strengthening outcomes for both donors and teachers.
• Define the organization’s Marketplace growth strategy and translate it into clear priorities for functional leaders, ensuring teams are aligned around shared goals while empowering them to own execution.

Partner with Product & Drive Go-to-Market

• Ensure new product capabilities create measurable Marketplace value.
• Serve as Marketing primary strategic partner to Product throughout product planning and roadmap development.
• Represent the voice of multiple audiences including teachers, donors, partners, vendors when evaluating new product opportunities for the multi-sided marketplace..
• Identify Marketplace opportunities that influence product investment priorities.
• Partner with Product to evaluate new capabilities, define success measures, and assess business impact.
• Ensure new features and enhancements are successfully positioned, launched, adopted, and measured.

Lead the Marketplace Growth Organization

• Build a high-performing team capable of delivering sustained Marketplace growth.
• Lead the leaders responsible for Digital Growth & Marketing, Product Marketing, and Mid-Level Giving.
• Align teams around shared Marketplace objectives and organizational priorities.
• Develop high-performing managers through coaching, clear expectations, and thoughtful prioritization.
• Foster a collaborative, data-informed culture that encourages experimentation, accountability, and continuous learning.
• Build organizational capability that enables the Marketplace Growth function to scale alongside the organization.

Qualifications

• Have 10+ years of related work experience in growth, lifecycle marketing, product marketing, digital marketing, Marketplace strategy, or revenue growth in a high-growth technology company, digital Marketplace, or mission-driven organization.
• Understand how to grow multi-sided marketplaces by balancing customer acquisition, engagement, retention, and lifetime value.
• Have significant experience partnering closely with Product organizations to influence roadmaps, launch new capabilities, and improve customer experiences.
• Have successfully balanced customer experience, product strategy, and business performance to drive sustainable growth.
• Enjoys using data, experimentation, and customer insights to solve complex business challenges.
• Have successfully led managers and built high-performing, cross-functional teams.
• Are comfortable operating at both strategic and operational levels, moving seamlessly between long-term vision and execution.
• Build trust through collaboration, curiosity, and sound judgment while influencing without relying solely on formal authority.

Level Expectations

Vice Presidents are enterprise leaders responsible for defining strategy, leading significant organizational functions, and driving outcomes that advance DonorsChoose’s long-term mission and organizational priorities. They establish a clear vision for their function, build and develop high-performing leaders and teams, and influence decisions across the organization through strong executive partnership, strategic judgment, and cross-functional leadership.

Compensation & Benefits

Our compensation philosophy ensures that we are both externally competitive with tech-forward nonprofits of a similar size and internally fair in our pay practices. The following ranges represent the target offer range given the scope and experience expectations for this role.

• The hiring salary range for this role is $134,930 - $148,320
• We have a hiring salary range of $146,000 - $165,000 for specific higher cost of labor locations, which include New York City, San Francisco, Los Angeles, Seattle, Boston, and Washington, D.C.

Once employees are hired, everyone at DonorsChoose is eligible to receive annual performance-based raises as they grow in their role. We are open to a variety of experiences, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If you don’t check every box listed here, or you know you’d bring additional experience to the table, we hope you’ll submit your application.

In addition, we offer full-time staff 25 paid vacation days per year and 11 paid holidays, a rich employer-paid individual and family health plan, a matching 401(k) plan (up to 5% of base salary), annual professional development stipend, and casual and flexible work environment. To learn more about what it is like to work for DonorsChoose, visit our careers page.

Hybrid Workplace and Other Details

In this role, you’ll have the option to work a flexible hybrid schedule in our NYC office, or to work fully remotely from CA, CO, CT, DC, FL, GA, IL, IN, MA, MD, MI, MN, NC, NJ, NY, OR, PA, TN, TX, VA, WA, or WI.

Candidates who are not in the NYC area should expect to travel to our NYC office on an as-needed basis, about 4-6 times per year. All work-related travel expenses will be covered by the organization.

DonorsChoose participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.

An important note on communications: All messages from our hiring team will come from an official @donorschoose.org email address. If you ever receive a message about a role with us from a different domain, it’s not from us, and you should not reply or click on any links. We care deeply about your time, your privacy, and your experience—thank you for your interest in joining the DonorsChoose mission!

DonorsChoose Core Values

EQUITY

Combating systemic inequity is crucial to a brighter future for all. This reality fuels our ambitions and drives us to persevere.

INGENUITY

Complex problems require innovative solutions. We dream big, get creative, roll up our sleeves, and take action. We believe the best products can change the world.

HUMANITY

People are the heart of our team and the communities we serve. Our compassion informs our goals and how we work together to achieve them.

INTEGRITY

We strive to do right. We’re up-front about the facts. We boldly learn and grow from mistakes.

LEARNING

Education is the beating heart of our organization, inside and out. We’re curious. We listen. We know we don’t know everything.

GRATITUDE

We begin and end with thanks. We take joy in our mission, our communities, and each other.

To Apply

Please submit your resume and answer the application questions online. Since we’re trying to get to know you through our hiring process, we ask that you please refrain from using AI writing tools to craft your response to our application questions. A cover letter is optional and may be addressed to Monique Canada, CMO.

A Final Note

The DonorsChoose team works toward a nation where students in every community have the resources needed for an excellent education. To do this we hire and support a diverse team of the best and the brightest talent available because it makes us more effective, high-performing, creative and resilient.

If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you.

Job Title: Executive Director, AI Foundations Engineering Lead - Remote Job Location: Remote Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: Job ID REQ-10080345 Jul 06, 2026 USA Available in: English Summary This position can be based remotely anywhere in the U.