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Manages technical support cases for enterprise customers, diagnosing and resolving Kubernetes, ML platform, and infrastructure issues while collaborating with engineering teams.
Who we are
At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility â all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers â like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy â are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented â and we want to be the ones building it. For more information, visit www.domino.ai
What we are building
As a Technical Support Engineer, youâre the bridge between our customers and our Engineering organization. Youâll own technical support cases end-to-end, triaging issues across Kubernetes infrastructure, ML platform components, authentication, data connectivity, and model deployment, and ensuring every customer gets a clear and timely resolution. Youâll also contribute to the knowledge base that helps the whole team scale.
What your impact will be
What we look for in this role
What we value
#LI-Remote
Senior Technical Support Engineer owns end-to-end technical support cases for enterprise customers, diagnosing and resolving Kubernetes, ML platform, and cloud infrastructure issues while building knowledge base resources.
Who we are
At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility â all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers â like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy â are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented â and we want to be the ones building it. For more information, visit www.domino.ai
What we are building
As a Technical Support Engineer, youâre the bridge between our customers and our Engineering organization. Youâll own technical support cases end-to-end, triaging issues across Kubernetes infrastructure, ML platform components, authentication, data connectivity, and model deployment, and ensuring every customer gets a clear and timely resolution. Youâll also contribute to the knowledge base that helps the whole team scale.
What your impact will be
What we look for in this role
What we value
#LI-Remote
Senior Customer Engineer provides technical support and guidance to named enterprise accounts, ensuring successful implementation and maximizing customer value.
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worldâs largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazineâs Top Company Cultures list and ranked among the Worldâs Most Innovative Companies by Fast Company.
At Cloudflare, weâre not looking for people who wait for a polished roadmap; weâre looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a ânormalizedâ problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If youâre the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, youâll fit right in.
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worldâs largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazineâs Top Company Cultures list and ranked among the Worldâs Most Innovative Companies by Fast Company.
Weâre not looking for people who wait for a polished roadmap; weâre looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a ânormalizedâ problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If youâre the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, youâll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business valueâguiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Minimum Qualifications
Strongly Preferred Qualifications (The âGood-to-Havesâ)
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20â50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
For Washington based hires: Estimated annual salary of $202,000 - $278,000.
Equity
This role is eligible to participate in Cloudflareâs equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Financial Benefits
Time Off
Weâre not just a highly ambitious, large-scale technology company. Weâre a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, weâve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflareâs enterprise customersâat no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, weâve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Hereâs the deal - we donât store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youâd like to be a part of? Weâd love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. Â We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. Â All qualified applicants will be considered for employment without regard to their, or any other personâs, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Â Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Â If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Owns technical support cases end-to-end for enterprise customers, diagnosing Kubernetes infrastructure and ML platform issues while serving as the bridge between customers and engineering.
Who we are
At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility â all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers â like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy â are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented â and we want to be the ones building it. For more information, visit www.domino.ai
What we are building
As a Technical Support Engineer, youâre the bridge between our customers and our Engineering organization. Youâll own technical support cases end-to-end, triaging issues across Kubernetes infrastructure, ML platform components, authentication, data connectivity, and model deployment, and ensuring every customer gets a clear and timely resolution. Youâll also contribute to the knowledge base that helps the whole team scale.
What your impact will be
What we look for in this role
What we value
#LI-Remote
Owns end-to-end technical support cases for enterprise customers, diagnosing Kubernetes, ML platform, and infrastructure issues while serving as the bridge between customers and engineering.
Who we are
At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility â all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers â like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy â are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented â and we want to be the ones building it. For more information, visit www.domino.ai
What we are building
As a Technical Support Engineer, youâre the bridge between our customers and our Engineering organization. Youâll own technical support cases end-to-end, triaging issues across Kubernetes infrastructure, ML platform components, authentication, data connectivity, and model deployment, and ensuring every customer gets a clear and timely resolution. Youâll also contribute to the knowledge base that helps the whole team scale.
What your impact will be
What we look for in this role
What we value
#LI-Remote
Senior manager owns health plan client success, retention, and growth while maintaining accountability for client outcomes and partnering across operations and analytics teams.
Papa is a new kind of care built on human connection. Across the country consumers, health plans, and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals. Trained and vetted companions who provide a helping hand and an open ear, resulting in less loneliness, better health, and happier lives.
Founded in 2017 due to Andrewâs personal need with his grandfather, Papa. Based in Miami, Papa is backed by Canaan, Tiger Global Management, Comcast Ventures, SoftBank Vision, TCG, Initialized Capital, and Seven Seven Six, among other revered institutional and individual investors. We envision a world where no one has to go it alone. Learn more at Papa.com.
The Senior Manager of Client Success is responsible for owning the success, retention, and growth of a portfolio of Papaâs health plan clients.
This is a highly client-facing role, but it goes beyond traditional relationship management. The Sr. Manager will maintain end-to-end accountability for client outcomes, partnering closely with operational, analytical, and cross-functional teams to deliver against client commitments.
Successful candidates will be equally comfortable presenting to senior client stakeholders, digging into performance data, troubleshooting an operational issue, and bringing together internal teams to drive a solution.
The overarching goal is simple: deliver exceptional client outcomes that drive retention and growth.
Nice to Have
(All requirements apply with or without reasonable accommodation)
Remote US
Papaâs culture is people first. While we have an incredible team of hard-working Papa people, at the end of the day, our company is really about community â and we celebrate that among our employees. We encourage everyone to bring their whole authentic selves to work. To be transparent. To be non-hierarchical. And, above all, to be a really good person.
We see ourselves as a place where every Papa employee feels they belong, a place where careers flourish, a place that brings back purpose and joy to work, a culture where visionaries/entrepreneurs are developed.
Equal Opportunity & Accommodation Statement: Papa, Inc. and all its affiliates and subsidiaries, is an equal opportunity employer committed to prohibiting unlawful discrimination, harassment, and retaliation. Our employees and qualified applicants are protected from discrimination based on race, color, religion, national origin, age, sex, disability, military or veteran status, gender identity, sexual orientation, or any other basis protected by federal, state, or local law. These protections apply to all employment decisions, including recruitment, hiring, performance evaluations, promotions, training, and career development. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are committed to providing reasonable accommodations to employees and qualified applicants in accordance with applicable law. If you need additional assistance or an accommodation to participate fully in any part of the hiring process, please submit a request to hrsupport@papa.com .
Serve as primary technical advisor for enterprise clients, managing escalations, guiding integrations, and mentoring other technical account managers.
About Airship
Airship is trusted by worldâs leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devicesâ apps, websites, email, SMS, wallets and more.
Airshipâs no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
To learn more about us, visit www.airship.com, read our blog or follow us on LinkedIn.
Youâll be a trusted technical advisor and advocate for some of Airshipâs largest and most complex enterprise clients. With deep knowledge of our platform and the digital marketing landscape, youâll guide clients through advanced integrations, provide strategic insights, and help them get the most out of Airshipâs technology. Youâre a natural problem-solver who thrives on complex challenges, enjoys mentoring others, and knows how to communicate technical concepts to any audience, from developers to the C-suite.
*Duties and responsibilities described are not a comprehensive list, and additional tasks may be assigned from time to time; or the scope of the job may change as necessitated by business demands. Responsibilities may be amended at any time at the sole discretion of the Employer.
Airshipâs âDigital Firstâ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.
Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.
This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager.
This is a good faith estimate of the base compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airshipâs success.
Benefits & Perks
We use artificial intelligence tools in our recruitment process as decision-support tools only. Airshipâs People Operations team reviews all AI-generated scores and recommendations before making any hiring determination. No applicant is rejected solely on the basis of an AI-generated output. Depending on your location, you may have the right to request human review of any AI-assisted employment decision or to opt out of AI evaluation. To make a request or learn more about how we use AI in hiring, contact privacy@airship.com or visit airship.com/legal.
California residents can view the CCPA disclosure notice here.
** Please Note: To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with â@airship.comâ.
Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.
By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.
Manages customer relationships and renewals across a portfolio, driving retention, expansion, and platform adoption while serving as a trusted advisor on cybersecurity risk management.
About SecurityScorecard:
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecardâs patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.
Headquartered in New York City, our culture has been recognized by Inc Magazine as a âBest Workplace,â by Crainâs NY as a âBest Places to Work in NYC,â and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Companyâs annual list of theWorldâs Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing âforward-thinking employers for their unwavering commitment to employee engagement.â SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moodyâs, Sequoia Capital, GV and Riverwood Capital.
About the Role:
The Senior Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. Youâll own and manage a portfolio of customer relationships across industries, ensuring satisfaction and long-term value through strategic engagement, and apply your understanding of cybersecurity practices, third-party risk, our platform, and proactive customer success methodologies to deepen relationships, expand usage, and grow revenue.
What Youâll Do
Required Qualifications:
Preferred Qualifications:
Benefits:
Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!
The estimated total compensation range for this position is $160,000 - $200,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.
SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.
We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.
Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Companyâs privacy policy and applicable law.
SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position.  #LI-DNI
Senior Customer Success Manager drives retention and expansion within a customer portfolio by acting as a trusted advisor on cybersecurity risk management and platform adoption.
About SecurityScorecard:
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecardâs patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.
Headquartered in New York City, our culture has been recognized by Inc Magazine as a âBest Workplace,â by Crainâs NY as a âBest Places to Work in NYC,â and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Companyâs annual list of theWorldâs Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing âforward-thinking employers for their unwavering commitment to employee engagement.â SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moodyâs, Sequoia Capital, GV and Riverwood Capital.
About the Role:
The Senior Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. Youâll own and manage a portfolio of customer relationships across industries, ensuring satisfaction and long-term value through strategic engagement, and apply your understanding of cybersecurity practices, third-party risk, our platform, and proactive customer success methodologies to deepen relationships, expand usage, and grow revenue.
What Youâll Do
Required Qualifications:
Preferred Qualifications:
Benefits:
Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!
The estimated total compensation range for this position is $160,000 - $200,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.
SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.
We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.
Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Companyâs privacy policy and applicable law.
SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position.  #LI-DNI
Senior Technical Account Manager serves as customer success leader for strategic accounts, driving adoption, health, and retention while coordinating cross-functional resources.
At NiCE, we donât limit our challenges. We challenge our limits. Always. Weâre ambitious. Weâre game changers. And we play to win. We set the highest standards and execute beyond them. And if youâre like us, we can offer you the ultimate career opportunity that will light a fire within you.
Senior Technical Account Manager
The Senior Technical Account Manager serves as a Customer Success leader for assigned Strategic accounts, responsible for driving business outcomes, solution adoption, customer health, retention, and long-term value realization. Acting as a trusted advisor and executive partner, the Senior TAM aligns customer objectives with internal resources, proactively manages risk, drives accountability across cross-functional teams, and ensures customers achieve measurable success from their investment. While maintaining a strong understanding of the customerâs environment and solutions, the Senior TAMâs primary responsibility is to coordinate and mobilize the appropriate expertise across the organization rather than serving as the primary technical troubleshooter.
Major Functions/Responsibilities
Account Management
Technical
Communication
Leadership
Required Education, Experience, and Specific Job Related Skills:
Bachelorâs degree (BS) in Business Management or related field or equivalent work experience required.
Experience Required
Experience Preferred â
About NiCE
NICEâŻLtd. (NASDAQ: NICE)âŻsoftware products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,âŻfight financial crimeâŻand ensure public safety.âŻEvery day, NiCE software managesâŻmore thanâŻ120 million customer interactions and monitorsâŻ3+âŻbillion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Manages client accounts, ensures service level compliance, handles account maintenance and documentation, and coordinates with internal teams to resolve service delivery issues.
Hybrid
Lokation: Prague 8, HO 50 %
Languages: Fluent English and Czech, (German B2 is a plus)
Level: Senior
Form of cooperation: Contraktor
Start date: asap
Allocation: Full-Time
Allocation length: Long term
The role of the Client Service Manager is to ensure that value is achieved as anticipated from the outsourced relationships. He/ she is responsible for overall compliance of services as expressed in the Statement of Work and Service Level Agreements and for making sure that any problems with the day-to-day delivery of services provided by the service provider are minimized. This position oversees planning and forecasting of service consumption, quality of service and customer satisfaction.
⢠Account Maintenance: Handling account openings, closures and changes in Client information as well as maintaining accurate Client data in systems such as SAP
⢠Connectivity setup: Allowing clients to instruct and receive reporting on their accounts
⢠Signature Verification: Providing signature verification services for Clearstream entities
⢠Monitor, verify and execute incoming internal & external requests
⢠Verify accuracy and completeness of the requests, follow up and ensure proper execution
⢠Collection and storage of customer documentation
⢠Regular collaboration with colleagues from Headquarters located in Frankfurt and Luxembourg, aka Governance Hub
⢠Provide regular status to the Project
⢠Strong organizational and solution-oriented skills, attention to detail
⢠Ability to work independently as well as in a team in a diverse international environment
⢠Adaptability to thrive in a fast-paced, changing environment, multi-tasking ability
⢠A keen interest in enhancing your skillset and your understanding of the capital markets
Experience with SAP systems, account maintenance and archiving tools is an advantage
⢠German level B2 is a plus
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Provide technical support and partner with customers to solve problems and ensure their success with NetBox Labs products.
Senior Customer Engineer serves as technical advisor to enterprise customers, owning relationships from discovery through adoption and account expansion for SLED sector clients.
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worldâs largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazineâs Top Company Cultures list and ranked among the Worldâs Most Innovative Companies by Fast Company.
At Cloudflare, weâre not looking for people who wait for a polished roadmap; weâre looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a ânormalizedâ problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If youâre the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, youâll fit right in.
Available Locations: California or Arizona
*This is a work-from-home 100% remote role, but you should reside in one of the regions.â
About the Role
Customer Engineer, SLED
At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.
Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, this specialized role will focus heavily on our SLED (State, Local, and Education) and Local Government sectors. You will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire public sector customer journey.
Key Responsibilities
Minimum Qualifications
Strongly Preferred Qualifications (The âGood-to-Havesâ)
Cloudflare AI Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflareâs developer platform and AI ecosystem, specifically Workers AI, AI Gateway, and Vectorize.
Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Compensation may be adjusted depending on work location.
Equity This role is eligible to participate in Cloudflareâs equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits
Financial Benefits
Time Off
What Makes Cloudflare Special?
Weâre not just a highly ambitious, large-scale technology company. Weâre a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, weâve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflareâs enterprise customersâat no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, weâve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Hereâs the deal - we donât store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youâd like to be a part of? Weâd love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. Â We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. Â All qualified applicants will be considered for employment without regard to their, or any other personâs, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Â Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Â If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Drives customer adoption and strategic alignment with enterprise clients, manages renewals and expansion opportunities, and builds long-term customer relationships to ensure platform ROI.
Headquarters: Remote
URL: https://6sense.com/
Our Mission:
6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential.
Our People:
People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging.  Every 6sensor plays a part in deďŹning the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career.Â
The RoleExperience & Skills Required
Additional Skills Desired
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To apply: https://weworkremotely.com/remote-jobs/6sense-senior-customer-success-manager
Manages customer relationships and ensures successful product adoption for justice sector clients at scale.
Manages customer relationships and success outcomes to drive growth, retention, and efficiency for assigned accounts.
Senior Solutions Analyst provides technical support and solutions to healthcare providers using PointClickCare's platform, serving as a first point of contact for diverse client needs.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company thatâs founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canadaâs Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare â so it doesnât just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Must be located in the US for Eligibility
About the Role:
Our Support team provides end-user support to our diverse base of professionals. Our team works as the first point of contact for a wide range of technology related issues. If you are looking for an opportunity to expand your technical skills and are passionate about delivering exceptional customer service â then, we certainly have the right opportunity for you! PointClickCare is currently looking for a motivated individual to join our team as the support analyst on the Senior Care team
Reporting into the Sr Manager, Customer Support
$60,000 - $70,000 a year
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $60,000 - $70,000 - Performance based bonus and fulltime benefits.
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location.
Overtime eligible.
Shift work required
#LI-MG1
#LI-Remote
#Canada
Corp B -P1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition ⌠and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Leverâs Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareâs human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Manages post-sale customer journeys including onboarding, retention, and renewals while serving as a trusted advisor and commercial owner for assigned accounts.
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worldâs largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazineâs Top Company Cultures list and ranked among the Worldâs Most Innovative Companies by Fast Company.
At Cloudflare, weâre not looking for people who wait for a polished roadmap; weâre looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a ânormalizedâ problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If youâre the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, youâll fit right in.
The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and lead critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflowsâusing advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Customer Lifecycle & Success
Commercial & Renewals
Cross-Functional & Operational Management
AI Competencies
What Makes Cloudflare Special?
Weâre not just a highly ambitious, large-scale technology company. Weâre a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, weâve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflareâs enterprise customersâat no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, weâve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Hereâs the deal - we donât store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youâd like to be a part of? Weâd love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. Â We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. Â All qualified applicants will be considered for employment without regard to their, or any other personâs, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Â Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Â If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Senior support analyst provides technical assistance to healthcare providers using PointClickCare's long-term care platform, serving as a first point of contact for end-user issues.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company thatâs founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canadaâs Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare â so it doesnât just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Must be located in the US for Eligibility
About the Role:
Our Support team provides end-user support to our diverse base of professionals. Our team works as the first point of contact for a wide range of technology related issues. If you are looking for an opportunity to expand your technical skills and are passionate about delivering exceptional customer service â then, we certainly have the right opportunity for you! PointClickCare is currently looking for a motivated individual to join our team as the support analyst on the Senior Care team
Reporting into the Sr Manager, Customer Support
$60,000 - $70,000 a year
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $60,000 - $70,000 - Performance based bonus and fulltime benefits.
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location.
Overtime eligible.
Shift work required
#LI-MG1
#LI-Remote
#Canada
Corp B -P1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition ⌠and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Leverâs Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareâs human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Manages post-sale customer journeys including onboarding, retention, and renewals while serving as a strategic advisor and commercial owner for assigned accounts.
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worldâs largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazineâs Top Company Cultures list and ranked among the Worldâs Most Innovative Companies by Fast Company.
At Cloudflare, weâre not looking for people who wait for a polished roadmap; weâre looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a ânormalizedâ problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If youâre the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, youâll fit right in.
The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and lead critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflowsâusing advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Customer Lifecycle & Success
Commercial & Renewals
Cross-Functional & Operational Management
AI Competencies
What Makes Cloudflare Special?
Weâre not just a highly ambitious, large-scale technology company. Weâre a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, weâve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflareâs enterprise customersâat no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, weâve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Hereâs the deal - we donât store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youâd like to be a part of? Weâd love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. Â We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. Â All qualified applicants will be considered for employment without regard to their, or any other personâs, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Â Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Â If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
