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Provides customer support for hospitality clients in a global support service company, handling inquiries and issues for tech and industry clients.
Provides customer support in Spanish for a global SaaS platform serving tech companies and enterprise clients across Latin America.
Provides customer support and advocacy services to help businesses with their digital transformation and automation solutions.
Provides customer support to players worldwide, resolving inquiries and ensuring high-quality service during night shift hours.
Provides technical customer support for an AI-powered data platform, helping users with database connections, file uploads, troubleshooting, and feature guidance.
Processes hotel reservations, communicates with clients about availability and rates, and provides customer service support via phone, email, and chat.
Processes hotel reservations, communicates with clients about rates and availability, and provides customer service via phone, email, or chat to ensure smooth travel experiences.
Provides technical customer support to merchants using an AI website builder, troubleshooting issues and helping customers maximize the platform across chat, email, and community channels.
Leads post-purchase customer experience and success initiatives to ensure client satisfaction and retention.
Leads a customer support team during night shift hours, managing Bulgaria-based operations for LATAM business hours.
Provides remote therapy support and patient onboarding for a medical device company through virtual consultations, product training, and clinical feedback.
VP leads global customer success strategy, team scaling, and revenue growth for a SaaS employment platform across multiple regions.
Manages end-to-end customer lifecycle for EMEA region, handling onboarding, technical support, and success initiatives to drive adoption and retention.
Provides patient onboarding, therapy support, and clinical guidance for medical device users via phone, video, and chat while gathering feedback for product teams.
Central Study Coordinator supports patient program participants with clinical research coordination and retention through virtual engagement and customer experience.
Deliver customer support via calls, chats, and emails while building relationships and maintaining KPIs for SaaS and software clients.
Technical Customer Support Specialist handles customer inquiries via chat and email, troubleshoots technical issues, and ensures smooth customer experience for LATAM clients.
Resolves complex technical support issues, mentors Tier 1 engineers, and collaborates with product and engineering teams to ensure customer success.
Provides empathetic customer support across chat, phone, and email for a healthcare platform, resolving member questions and technical issues while maintaining high satisfaction scores.
Resolves complex technical issues for enterprise customers, mentors junior support engineers, and collaborates with product and engineering teams to drive platform adoption and system reliability.