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Support Porkbun: Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based)

Provides technical support to domain registrar customers via phone, chat, and email, diagnosing and resolving issues related to domains, hosting, and DNS.

Junior Remote Posted 12 minutes ago We Work Remotely — Programming
What this role involves

Headquarters: Oregon USA
URL: https://porkbun.com

Live Technical Support Representative — Full-Time —  $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based)

It's time to hire another amazing individual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? Can you provide amazing and personalized phone support? If you’re good at diagnosing technical issues, enjoy helping customers, and can deliver a mind-blowing experience via phone, chat, and email support, then please apply!

Porkbun is a fully remote domain name registrar. We’re looking to add multiple U.S.-based, full-time Technical Support Representatives. Applicants must be based in the USA and eligible for employment.

From .com to .pizza to .plumbing, Porkbun sells more than 500 domain extensions directly to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate. We have become the go-to registrar for tech-savvy individuals such as developers. At the same time, bargain-hunters are thrilled to learn that we offer incredible support despite our industry-low prices.

We think Porkbun.com is the best registrar in the world, and if you check out our TrustPilot reviews, you’ll see that’s not just our own bias talking. But even the easiest-to-use interface can’t solve every customer problem.

Typical issues:

  • “How do I connect my domain to Shopify?”

  • “How do I transfer my domain to Porkbun?”

  • “My website isn’t working.”

  • “How do I purchase WordPress hosting?”

  • “Why didn’t my payment go through?”

  • “How do I connect my hosted email to Outlook?”

  • “Why is your company named Porkbun?”

Experience –  professional or personal – with domains, hosting, DNS is required, or, absent that, very strong experience in live technical support.  We are looking for someone with proven technical and diagnostic ability who loves learning new things. Live support experience that spans multiple modes of support, such as email, chat, and phone, is valued. 

Important skills:

  • You can provide amazing live support via phone and chat, even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours )

  • You can write emails with a professional tone

  • You love the feeling of making a customer happy

  • You’re an excellent problem solver

  • You have at least two years of tech support experience, either at an internal help desk or customer-facing position

  • Experience with domains, DNS, or hosting

  • You have a steady Internet connection and a quiet room to work out of

  • You work efficiently in a remote work environment

  • You are perfectly fine with horrible hilarious puns

Compensation: Starting pay: $40,000 / year + benefits. Applicants with multiple years of professional experience in a domain registrar or hosting company may be eligible for a higher starting salary.

This position offers full medical, dental, and vision benefits (single), starting after 90 days; optional Spouse or Family medical receives a 50% employer contribution. A simple IRA plan with a matching 3% company contribution is available after the first year.

How to apply: If the above describes you, please follow the instructions below EXACTLY and respond accurately -- failure to do so means we will filter out your application.

  • Attach your resume and cover letter to an email as two separate .pdf documents

  • Address your email with the subject line “Technical Support Representative”

  • Begin your email body by copying, pasting, and responding to the below qualifying questions. If you are responding NO, we are sorry, but you are not eligible for the role:

    • Are you based in the USA and eligible for employment (Yes/No)?

    • Do you have two or more years of live technical support experience, or experience with domains, DNS, hosting (Yes/No)?
    • Are you available and interested in working both Saturday and Sunday(Yes/No)?

  • Feel free to add other relevant, brief content to your email but it must begin with those questions and your accurate responses

  • Send that email with attachments to careers+support@porkbun.com

We are leaning into our growth and hiring for shifts that will bolster our live support coverage for US time zones. Answering phones and chats will be the primary priority of this role.

We are hiring for the following standard shifts (all times Pacific):  

We are hiring for the following shift. Available Shifts:

  • Saturday - Wednesday 9 AM - 5 PM Pacific Time, and
  • Thursday - Monday, 9 AM - 5 PM Pacific Time

We believe that to do your job well, you need to take paid breaks – all 8-hour shifts include a total of one hour of paid breaks.

Our hiring process: We run a three-round interview process. Your interview process is run by the role’s direct manager, and culminates in an interview with our CEO. Before round 1 you'll need two professional references, including at least one direct manager. We don't contact them until after round 3, but having them ready is required to move forward. After round 3, as we check your references we invite you to check ours: you can choose to interview any other current Porkbun employee.

Why work for Porkbun: We’re making a big splash in a multi-billion-dollar industry, like a pig running through a puddle. We have seen incredible growth in our business fueled by word of mouth, savvy marketing, and mass-market accolades such as being recognized by USA Today and Forbes Advisor as the Best Domain Registrar. We are the #1 registrar as ranked by our 100% real TrustPilot customer reviews. We have over 500,000 active customers and nearly 4,000,000 domains under management. But we're a small team, and that means a single, motivated individual can make a huge impact.

Porkbun is committed to a policy of nondiscrimination in employment on any basis. This is a fun place to work, but we’re not blind optimists; instead, our culture thrives on clear-eyed assessments to recognize and solve problems. Also, everyone who works here is genuinely nice. If this sounds like heaven to you, please apply.

 

To apply: https://weworkremotely.com/remote-jobs/porkbun-live-technical-support-representative-full-time-40-000-year-benefits-sat-sun-required-location-remote

Read the full description
Support Glean: AI Success Manager, Central

Serves as primary post-sales contact ensuring successful platform implementations, technical deployments, and long-term customer health for an AI platform.

Mid Remote Posted about 15 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote - US

About Glean:   Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.   At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.   Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.   If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.  About the Role:   As an AI Success Manager (AISM), you will serve as the primary post-sales point of contact, accountable for platform health. The AISM is a hands-on role where you will lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building, then delivering against, joint success plans and EBRs. AISMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support, and R&D on scoped engagements.   You will:
  • Help our customers achieve real business outcomes through the use of AI
  • Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors 
  • Own the end-to-end delivery from kickoff to go-live through renewal, ensuring clarity on expectations, timeline, and services budget for all stakeholders.
  • Create and execute joint success plans and EBRs that drive additional adoption, deepen engagement, and result in measurable business value.
  • Provide overall program management.
  • Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration across delivery, operations, and technical teams.
  • Provide a blend of technical guidance and strategic partnership, acting as escalation manager when necessary.
  • Monitor and report on deployment progress, customer adoption, and satisfaction metrics.
  • Proactively identify risks or blockers and drive resolution—escalating internally when appropriate.
  • Guide and document improvements for onboarding processes, playbooks, and best practices.
  • Contribute to continuous process and product improvements by providing actionable feedback and participating in internal initiatives
About you:
  • 3–5 years of experience in technical deployment, implementation management, technical customer success, or technical account management of SaaS products for enterprise customers.
  • Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices.
  • Familiarity with cloud platforms (AWS, GCP, or Azure) and related services. Certification preferred.
  • Excellent analytical and problem-solving skills, with a focus on troubleshooting technical issues as well as building consensus around outcomes and success measures.
  • Strong organizational, project management, and communication abilities.
  • Proven experience serving enterprise clients in strategic, consultative, and tactical, hands-on roles.
  • Experience with process documentation, playbooks, and continuous improvement initiatives.
  • Solutions-oriented mindset; trusted advisor with the capability to own escalations.
  • Capable of handling ambiguity and thriving in a fast-paced environment.
Location: 
  • This role is remote (must be located in US Central timezone)

Compensation & Benefits:

The standard OTE range for this position is $120,000-$170,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-REMOTE

  AI-First Mindset at Glean:   At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.   Global Data Privacy Notice for Job Candidates and Applicants:   Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.
By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.  

To apply: https://weworkremotely.com/remote-jobs/glean-ai-success-manager-central

Read the full description
Support Glean: AI Success Manager, East

Manages post-sales customer success and platform health for enterprise AI software, orchestrating implementations and ensuring customer adoption.

Mid Remote Posted about 15 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote - US

About Glean:   Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.   At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.   Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.   If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.  About the Role:   As an AI Success Manager (AISM), you will serve as the primary post-sales point of contact, accountable for platform health. The AISM is a hands-on role where you will lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building, then delivering against, joint success plans and EBRs. AISMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support, and R&D on scoped engagements.   You will:
  • Help our customers achieve real business outcomes through the use of AI
  • Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors 
  • Own the end-to-end delivery from kickoff to go-live through renewal, ensuring clarity on expectations, timeline, and services budget for all stakeholders.
  • Create and execute joint success plans and EBRs that drive additional adoption, deepen engagement, and result in measurable business value.
  • Provide overall program management.
  • Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration across delivery, operations, and technical teams.
  • Provide a blend of technical guidance and strategic partnership, acting as escalation manager when necessary.
  • Monitor and report on deployment progress, customer adoption, and satisfaction metrics.
  • Proactively identify risks or blockers and drive resolution—escalating internally when appropriate.
  • Guide and document improvements for onboarding processes, playbooks, and best practices.
  • Contribute to continuous process and product improvements by providing actionable feedback and participating in internal initiatives
About you:
  • 3–5 years of experience in technical deployment, implementation management, technical customer success, or technical account management of SaaS products for enterprise customers.
  • Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices.
  • Familiarity with cloud platforms (AWS, GCP, or Azure) and related services. Certification preferred.
  • Excellent analytical and problem-solving skills, with a focus on troubleshooting technical issues as well as building consensus around outcomes and success measures.
  • Strong organizational, project management, and communication abilities.
  • Proven experience serving enterprise clients in strategic, consultative, and tactical, hands-on roles.
  • Experience with process documentation, playbooks, and continuous improvement initiatives.
  • Solutions-oriented mindset; trusted advisor with the capability to own escalations.
  • Capable of handling ambiguity and thriving in a fast-paced environment.

Compensation & Benefits:

The standard OTE range for this position is $140,000-$200,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-REMOTE

  AI-First Mindset at Glean:   At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.   Global Data Privacy Notice for Job Candidates and Applicants:   Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.
By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.  

To apply: https://weworkremotely.com/remote-jobs/glean-ai-success-manager-east

Read the full description
Support CPT-11479 CRM & Sales Support Virtual Assistant at 20four7VA

Manages CRM records, schedules, and sales follow-up tasks in Pipedrive for a busy sales professional, handling day-to-day inquiry administration and customer communication.

Junior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – CPT-11479 CRM & Sales Support Virtual Assistant/Business Support VA/Entry-Advanced Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A New Zealand-based supplier of premium timber products is seeking a part-time CRM & Sales Support Virtual Assistant to support a busy traveling sales professional with day-to-day inquiry management, CRM administration, and routine sales follow-up.

The company works closely with architects and interior designers during the specification and design process, with construction professionals and trades ultimately purchasing its products. The role is designed to take ownership of the lower-to-mid-level sales administration and follow-up tasks that do not require the salesperson’s technical product expertise.

The ideal candidate is highly organized, communicates professionally, and can consistently keep inquiries, tasks, customer information, and next steps moving through Pipedrive without requiring significant oversight.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

CRM & Sales Administration

  • Maintain accurate and complete customer and lead records within Pipedrive

  • Attend daily Zoom or Microsoft Teams meetings to review priorities, focus areas, and assigned tasks.

  • Assist with calendar management, including scheduling, updating, and organizing appointments and meetings.

  • Record inquiries, meeting notes, follow-up requirements, and sales activity

  • Update CRM tasks, statuses, and next steps

  • Clear routine tasks from the salesperson’s CRM and task inbox

  • Ensure important information and customer activity are consistently documented

  • Help maintain an organized and current sales pipeline

Customer Inquiry Support

  • Assist with incoming customer and prospect inquiries

  • Complete routine follow-up that does not require technical product consultation

  • Gather additional information needed to progress inquiries

  • Coordinate sample requests and related administrative requirements

  • Assist with organizing quotation requests for the appropriate internal team member

  • Ensure inquiries receive timely, high-quality, personalized responses

Sales Coordination

  • Coordinate and book meetings as required

  • Record and organize meeting notes

  • Convert voice notes and instructions from the salesperson into actionable CRM tasks

  • Track outstanding follow-ups and ensure routine actions are completed

  • Help keep opportunities progressing while the salesperson is traveling or focused on higher-value sales activity

Future Client Follow-Up

  • Conduct light-touch phone follow-up as the role develops

  • Confirm receipt of samples, information, or other materials

  • Follow up on straightforward next steps with prospective customers

  • Escalate technical or consultative conversations to the salesperson

  • Maintain professional communication consistent with the company’s customer experience

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous CRM, sales support, customer service, or administrative experience required
  • Pipedrive experience strongly preferred
  • Experience supporting a salesperson or sales team preferred
  • Experience managing customer inquiries and follow-up tasks preferred
  • Strong written and verbal English communication required
  • Experience within architecture, interior design, construction, building materials, or B2B sales is a plus but not required
  • Strong organizational and data-entry skills
  • Comfortable conducting light customer phone follow-up as the role develops

IDEAL CANDIDATE PROFILE

  • Highly organized with excellent follow-through

  • Strong customer service and sales support mindset

  • Comfortable working independently from instructions and voice notes

  • Excellent written and verbal English communication

  • Detail-oriented with disciplined CRM habits

  • Able to distinguish routine administrative follow-up from conversations requiring technical expertise

  • Professional and personable when communicating with architects, designers, and construction professionals

  • Proactive about keeping tasks and opportunities moving forward

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • Pipedrive CRM

  • Email Platforms

  • Calendar & Scheduling Tools

  • Microsoft Office / Google Workspace

Work Schedule

  • Contracted Hours per Week: 20 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: 7:30 AM – 11:30 AM NZ Time

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level
  • Contracted Hours per Week: 20 hours/week
  • Daily Working Time: 7:30 AM – 11:30 AM NZ Time
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: None
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-B (Clear, Concise, Professional English Communication Required)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Support CPT-11479 CRM & Sales Support Virtual Assistant at 20four7VA

Manages CRM records in Pipedrive, handles sales inquiries and follow-ups, and provides administrative support to a traveling sales professional.

Junior Remote Posted about 23 hours ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – CPT-11479 CRM & Sales Support Virtual Assistant/Business Support VA/Entry-Advanced Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A New Zealand-based supplier of premium timber products is seeking a part-time CRM & Sales Support Virtual Assistant to support a busy traveling sales professional with day-to-day inquiry management, CRM administration, and routine sales follow-up.

The company works closely with architects and interior designers during the specification and design process, with construction professionals and trades ultimately purchasing its products. The role is designed to take ownership of the lower-to-mid-level sales administration and follow-up tasks that do not require the salesperson’s technical product expertise.

The ideal candidate is highly organized, communicates professionally, and can consistently keep inquiries, tasks, customer information, and next steps moving through Pipedrive without requiring significant oversight.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

CRM & Sales Administration

  • Maintain accurate and complete customer and lead records within Pipedrive

  • Attend daily Zoom or Microsoft Teams meetings to review priorities, focus areas, and assigned tasks.

  • Assist with calendar management, including scheduling, updating, and organizing appointments and meetings.

  • Record inquiries, meeting notes, follow-up requirements, and sales activity

  • Update CRM tasks, statuses, and next steps

  • Clear routine tasks from the salesperson’s CRM and task inbox

  • Ensure important information and customer activity are consistently documented

  • Help maintain an organized and current sales pipeline

Customer Inquiry Support

  • Assist with incoming customer and prospect inquiries

  • Complete routine follow-up that does not require technical product consultation

  • Gather additional information needed to progress inquiries

  • Coordinate sample requests and related administrative requirements

  • Assist with organizing quotation requests for the appropriate internal team member

  • Ensure inquiries receive timely, high-quality, personalized responses

Sales Coordination

  • Coordinate and book meetings as required

  • Record and organize meeting notes

  • Convert voice notes and instructions from the salesperson into actionable CRM tasks

  • Track outstanding follow-ups and ensure routine actions are completed

  • Help keep opportunities progressing while the salesperson is traveling or focused on higher-value sales activity

Future Client Follow-Up

  • Conduct light-touch phone follow-up as the role develops

  • Confirm receipt of samples, information, or other materials

  • Follow up on straightforward next steps with prospective customers

  • Escalate technical or consultative conversations to the salesperson

  • Maintain professional communication consistent with the company’s customer experience

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous CRM, sales support, customer service, or administrative experience required
  • Pipedrive experience strongly preferred
  • Experience supporting a salesperson or sales team preferred
  • Experience managing customer inquiries and follow-up tasks preferred
  • Strong written and verbal English communication required
  • Experience within architecture, interior design, construction, building materials, or B2B sales is a plus but not required
  • Strong organizational and data-entry skills
  • Comfortable conducting light customer phone follow-up as the role develops

IDEAL CANDIDATE PROFILE

  • Highly organized with excellent follow-through

  • Strong customer service and sales support mindset

  • Comfortable working independently from instructions and voice notes

  • Excellent written and verbal English communication

  • Detail-oriented with disciplined CRM habits

  • Able to distinguish routine administrative follow-up from conversations requiring technical expertise

  • Professional and personable when communicating with architects, designers, and construction professionals

  • Proactive about keeping tasks and opportunities moving forward

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • Pipedrive CRM

  • Email Platforms

  • Calendar & Scheduling Tools

  • Microsoft Office / Google Workspace

Work Schedule

  • Contracted Hours per Week: 20 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: 7:30 AM – 11:30 AM NZ Time

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level
  • Contracted Hours per Week: 20 hours/week
  • Daily Working Time: 7:30 AM – 11:30 AM NZ Time
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: None
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-B (Clear, Concise, Professional English Communication Required)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Support Customer Onboarding & Training Specialist

Onboards new customers and delivers training to ensure successful product adoption and customer satisfaction.

Mid Remote Posted 2 days ago Himalayas
What this role involves
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
Read the full description
Support Bilingual Referral Coordinator (Remote PST, Spanish Speaking) at Pair Team

Bilingual coordinator manages patient referrals and care coordination for Medicaid/Medicare populations, serving as a bridge between patients and clinical teams.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

  • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
  • TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
  • Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. The Referral Coordinator serves as the scheduling backbone of Pair Team’s care coordination model, working behind the scenes to ensure patients receive timely, coordinated care through effective management of all referral and scheduling processes. This role collaborates closely with Case Managers, providers, and health plans to ensure smooth transitions between services while maintaining clear communication and HIPAA compliance throughout.

This role is 100% remote; however, candidates must be based in the United States. Please note that we currently require all team members in this role to work PST hours.

What You’ll Do:

Own key Ops Support initiatives

  • Process, track, and coordinate patient referrals to ensure timely scheduling of appointments
  • Schedule PCP, dental, vision, specialist, and transportation appointments for patients
  • Verify patient insurance eligibility and confirm patient’s in-network PCP
  • Coordinate Release of Information (ROI) and Authorized Representative (AR) requests
  • Maintain accurate documentation of communications and referral activities in internal systems
  • Collaborate cross-functionally with care team members to support continuity of care and high-quality patient experiences
  • Contribute to continuous process improvements in referral workflows and scheduling efficiency

What You’ll Need:

  • Fluency in English and Spanish (written and verbal)
  • 1+ years of experience in healthcare operations, referral coordination, or appointment scheduling in a fast-paced healthcare environment
  • Previous experience as a Referral Coordinator, Scheduling Coordinator, or in a healthcare administrative role strongly preferred
  • Proven ability to manage high-volume scheduling and referral workflows while maintaining accuracy and attention to detail
  • Strong organizational skills with experience navigating multiple systems, calendars, and priorities simultaneously
  • Comfort navigating insurance portals, verifying eligibility, and confirming provider/network information to support timely scheduling
  • Excellent written and verbal communication skills, with the ability to coordinate with patients, providers, and care teams professionally and empathetically
  • Proficiency with technology such as Google Suite, Slack, and data tools (e.g., Looker or comparable platforms)
  • Reliable, HIPAA-compliant home workspace with stable internet connection
  • A commitment to improving healthcare access for underserved communities

Because We Value You:

  • Compensation: $22-23/hour ( depending on experience)
  • Comprehensive health, vision & dental insurance
  • 401k plan
  • Flexible vacation policy – take the time you need to recharge
  • We provide the equipment needed for the role - laptop, monitor, etc.
  • Monthly $100 work from home expense stipend for your WFH days
  • Mileage/gas reimbursement for your on-site days, if applicable
  • Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Read the full description
Support Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking) at Pair Team

Bilingual case management specialist provides care coordination and support to underserved Medicaid/Medicare patients, managing cases and ensuring timely access to clinical and social services.

Mid Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

  • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
  • TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
  • Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home

What You’ll Do

  • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
  • Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
  • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
  • Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
  • Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist  with delegated tasks
  • Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions
  • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
  • Identify and break down barriers ensuring individuals’ continuation with the program
  • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
  • Coordinate physical care management appointments through collaboration with external and internal providers
  • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

What You’ll Need

  • 1+ years of general work experience (Case Management preferred)
  • You are physically located in California
    • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
    • Virtual Ops requires a quiet, HIPAA compliant and internet connected space
  • Bilingual – English/Spanish
  • Strong understanding of cultural fluency
  • High degree of empathy
  • Ability to work collaboratively in a multidisciplinary team
  • An eye for optimization
  • Organizational skills
  • Ability to remain patient when faced with adversity
  • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
  • A valid driver’s license and auto liability insurance

Preferred Qualifications:

  • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
  • 2+ years of case management experience
  • Experience with motivational interviewing
  • Knowledge of medical terminology
  • Zest for problem solving, seeking answers, and thinking outside the box
  • Detail-oriented and organized self-starter who is a rockstar multitasker
  • Reliable and comfortable in an ever-changing environment

Because We Value You

  • Salary: $25/hour
  • Comprehensive health, vision & dental insurance
  • 401k
  • Monthly $100 work from home expense stipend for your WFH days
  • Gas reimbursements for your on-site engagement days
  • Flexible vacation policy – take the time you need to recharge!
  • We provide all of the equipment needed for the role
  • Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Read the full description
Support Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking) at Pair Team

Bilingual case management specialist handles patient coordination, support, and care navigation for underserved Medicaid/Medicare populations in a tech-enabled healthcare setting.

Mid Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

  • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
  • TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
  • Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home

What You’ll Do

  • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
  • Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
  • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
  • Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
  • Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist  with delegated tasks
  • Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions
  • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
  • Identify and break down barriers ensuring individuals’ continuation with the program
  • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
  • Coordinate physical care management appointments through collaboration with external and internal providers
  • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

What You’ll Need

  • 1+ years of general work experience (Case Management preferred)
  • You are physically located in California
    • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
    • Virtual Ops requires a quiet, HIPAA compliant and internet connected space
  • Bilingual – English/Spanish
  • Strong understanding of cultural fluency
  • High degree of empathy
  • Ability to work collaboratively in a multidisciplinary team
  • An eye for optimization
  • Organizational skills
  • Ability to remain patient when faced with adversity
  • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
  • A valid driver’s license and auto liability insurance

Preferred Qualifications:

  • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
  • 2+ years of case management experience
  • Experience with motivational interviewing
  • Knowledge of medical terminology
  • Zest for problem solving, seeking answers, and thinking outside the box
  • Detail-oriented and organized self-starter who is a rockstar multitasker
  • Reliable and comfortable in an ever-changing environment

Because We Value You

  • Salary: $25/hr
  • Spanish fluency required
  • Comprehensive health, vision & dental insurance
  • 401k
  • Monthly $100 work from home expense stipend for your WFH days
  • Gas reimbursements for your on-site engagement days
  • Flexible vacation policy – take the time you need to recharge!
  • We provide all of the equipment needed for the role
  • Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Read the full description
Support Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking) at Pair Team

Bilingual case management specialist providing patient support, care coordination, and administrative assistance to high-need Medicaid/Medicare populations in Spanish and English.

Mid Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

  • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
  • TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
  • Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home

What You’ll Do

  • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
  • Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
  • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
  • Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
  • Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist  with delegated tasks
  • Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions
  • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
  • Identify and break down barriers ensuring individuals’ continuation with the program
  • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
  • Coordinate physical care management appointments through collaboration with external and internal providers
  • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

What You’ll Need

  • 1+ years of general work experience (Case Management preferred)
  • You are physically located in California
    • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
    • Virtual Ops requires a quiet, HIPAA compliant and internet connected space
  • Bilingual – English/Spanish
  • Strong understanding of cultural fluency
  • High degree of empathy
  • Ability to work collaboratively in a multidisciplinary team
  • An eye for optimization
  • Organizational skills
  • Ability to remain patient when faced with adversity
  • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
  • A valid driver’s license and auto liability insurance

Preferred Qualifications:

  • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
  • 2+ years of case management experience
  • Experience with motivational interviewing
  • Knowledge of medical terminology
  • Zest for problem solving, seeking answers, and thinking outside the box
  • Detail-oriented and organized self-starter who is a rockstar multitasker
  • Reliable and comfortable in an ever-changing environment

Because We Value You

  • Salary: $25/hr
  • Spanish fluency required
  • Comprehensive health, vision & dental insurance
  • 401k
  • Monthly $100 work from home expense stipend for your WFH days
  • Gas reimbursements for your on-site engagement days
  • Flexible vacation policy – take the time you need to recharge!
  • We provide all of the equipment needed for the role
  • Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Read the full description
Support IT Help Desk Technician (568) at Ubiminds: You, International.

Provides Level 1 technical support to global users, troubleshoots technology issues, manages tickets, and escalates complex problems to specialized IT teams.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Info on the IT Help Desk Specialist role

Ready to take the next step in your international career? We can support you!

Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their global teams. We connect top LATAM talent with international product companies while providing full employer-of-record support and long-term career development.

In this opportunity, you will join a global IT Support function, providing Level 1 technical support to users across multiple locations and remote environments. You’ll be responsible for troubleshooting day-to-day technology issues, managing tickets, communicating with users, and escalating more complex issues to specialized IT teams.

Challenge

We’re looking for an IT Help Desk Specialist with strong troubleshooting and customer-service skills to support users across a global organization.

You will act as a first point of contact for technical issues involving Windows 11, Microsoft 365, Active Directory, identity and access management, networking, collaboration tools, hardware, and enterprise applications.

The ideal candidate is organized, detail-oriented, comfortable working independently, and able to communicate clearly with users of different technical backgrounds while following established support and security procedures.

Responsibilities

  • Provide Level 1 technical support to users across global locations and remote environments.

  • Respond to incidents and service requests based on business priority, impact, and SLA expectations.

  • Perform initial troubleshooting and identify likely causes of technical issues.

  • Own assigned tickets through resolution or appropriate escalation.

  • Provide timely and professional updates to users throughout the support process.

  • Accurately document troubleshooting steps, resolutions, communications, and escalation details in the ticketing system.

  • Escalate advanced, administrative, security-related, or onsite issues to the appropriate IT teams.

  • Follow established support procedures, knowledge articles, escalation paths, and service expectations.

  • Assist with standardized user access and identity management requests within the Help Desk scope.

  • Support newly introduced technologies, applications, AI capabilities, and other technology tools as they are incorporated into the support model.

  • Participate in knowledge transfer and help improve documentation and troubleshooting procedures.

  • Identify opportunities to improve the overall end-user support experience.

Support Scope

You will provide support across:

  • Windows 11 endpoints and end-user computing devices.

  • Microsoft 365 and common productivity applications.

  • Active Directory, identity, and access management.

  • Collaboration and communication platforms.

  • Enterprise business applications and supported platforms.

  • Endpoint hardware and peripherals.

  • Networking and connectivity.

  • Information security tools and processes.

  • Remote access and connectivity technologies.

  • New applications, AI capabilities, platforms, and technology tools introduced by the organization.

Mandatory Skills

  • 2–3 years of experience providing IT support in a corporate environment.

  • Experience providing remote technical support to users across multiple locations or regions.

  • Strong Windows 11 troubleshooting skills.

  • Working knowledge of Microsoft 365 and common end-user productivity applications.

  • Working knowledge of Active Directory and identity and access management concepts.

  • Understanding of basic networking and connectivity troubleshooting, including DNS and DHCP concepts.

  • Experience working with ticketing systems and established incident and escalation processes.

  • Strong troubleshooting, problem-solving, and analytical skills.

  • Strong written and verbal communication skills.

  • Strong customer-service orientation and ability to support users with different levels of technical proficiency.

  • Ability to work independently while following established procedures and escalation paths.

  • Strong attention to detail and commitment to accurate ticket documentation.

  • Ability to prioritize tasks effectively in a fast-paced global support environment.

  • Strong English communication skills.

Nice to Have

  • Familiarity with Group Policy.

  • Experience supporting users across global or distributed environments.

  • Experience with additional identity and access management platforms.

  • Experience supporting enterprise business applications.

  • Experience with endpoint management and remote support technologies.

  • Familiarity with information security processes and tools.

  • Experience supporting new AI-powered technologies or modern workplace platforms.

Service & Security Expectations

  • Follow established security policies, standards, and procedures.

  • Protect confidential and sensitive information encountered while providing technical support.

  • Follow approved identity verification and access-management procedures.

  • Escalate suspected security incidents, unusual activity, or requests requiring elevated access through established channels.

Team & Environment

  • Global IT Support function supporting users across multiple locations and remote environments.

  • Collaborative environment with clear support procedures and escalation paths.

  • Strong focus on customer service, troubleshooting, documentation, and operational reliability.

  • Opportunity to work with a broad range of enterprise technologies and platforms.

  • Environment that values continuous improvement, knowledge sharing, and reliable end-user support.

About Ubiminds

Our Culture

People First. We are all about people!

Challenge yourself. There’s always room for improvement and continuous improvement is in our essence.

Make it happen. Be ready to take challenges as they come. It’s all about attitude and commitment.

We’re in this together. We work as a team, thrive as a team, and evolve as a team.

Averaging on awesome. We work hard to deliver high-quality services and look forward to exceeding expectations.

Keep it real. We promise you honesty, transparency, and openness, regardless of the situation.

Perks and Benefits

As an IT Help Desk Specialist @Ubiminds, you:

  • Work as part of an international technology team.

  • Receive full back-office support, from career guidance to HR and concierge services.

  • Enjoy our remote-first policy.

  • Get your own MacBook.

  • Have access to growth opportunities with other technology professionals through tech talks, chapter meetings, and remote happy hours.

  • Improve your English through free lessons with a native English speaker.

  • Participate in our Candidate Referral Bonus program.

  • Have access to our FlorianĂłpolis headquarters whenever you want, with snacks, soft drinks, games, and weekly quick massages.

How our process works

  • Interview with Tech Recruiter – chat about the job opening and your experience.

  • Client process – this may vary depending on the opportunity.

  • Offer 🎉

We may use artificial intelligence (AI) tools to support parts of the recruitment process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Support Virtual Office Assistant (Customer Service) - #35268 at Manila Recruitment

Handles dental office administrative tasks including insurance verification, appointment scheduling, payment processing, and claims submission for a remote healthcare practice.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Company Profile:

Our client is committed to providing the highest-quality dental care at the most affordable prices to patients throughout Ohio.

They accept a wide range of insurance options and offer dental services to meet all their customer’s needs.

This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.

Job Overview:

This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.

Duties & Responsibilities:

  • Verify insurance and call on outstanding insurance claims.

  • Scheduling appointments, contacting patients, and following up.

  • Collect and post payments and record receipts.

  • Work aging report to ensure all claims are paid properly.

  • Submits dental claims to insurance companies online, by mail, and by fax.

  • Minimum of 1-3 years of experience in roles such as Admin Assistant, Virtual Assistant, or similar positions.

  • Proficiency in MS Excel, MS Word, and tech-savvy skills are essential.

  • Strong writing and communication abilities are required.

  • Demonstrated initiative, productivity, and a sense of responsibility are necessary traits.

  • Ability to work effectively in a team, reliability, integrity, and competence in job execution are crucial.

  • The candidate must possess a reliable internet connection. (Candidates should not be currently using PLDT Internet services and must be willing to switch to Converge or another provider, excluding PLDT).

  • Must be willing to have a time tracker.

Job Type: Direct Employment

Employment Type: Full-time

Location: Remote

Work Schedule: Monday to Friday

10:00 PM - 7:00 AM Philippine time (8:00 AM - 5:00 PM CST)

Industry: Dental / Healthcare Services

Read the full description
Support Mid Market Onboarding Coach at Cloudbeds

Guide mid-market hotel customers through platform onboarding, training, and adoption while serving as a strategic advisor for implementation and operational optimization.

Mid Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

What Makes Cloudbeds Unique

At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers’ biggest challenges. Since our founding in 2012, we’ve become the World’s Best Hotel PMS Solutions Provider and landed on Deloitte’s Technology Fast 500 again in 2024, but we’re just getting started.

Location: Remote

How You’ll Make an Impact

As a Mid Market Onboarding Coach, you will empower our mid-market customers to transform their properties through our AI Smarts + Hospitality Hearts mission. You will manage and guide the onboarding experience for mid-market properties, serving as a trusted advisor and strategic partner throughout implementation, training, adoption, and launch. Leveraging your firsthand hospitality operations experience, you won’t just teach the system—you will help hoteliers design processes that eliminate friction, allowing them to focus on their guests.

You will guide customers through the successful setup, learning, adoption, and optimization of the Cloudbeds platform and its features, helping them align technology with their operational goals and business objectives. This role requires a consultative mindset, balancing hospitality expertise with technical proficiency to ensure customers realize value quickly and confidently.

This is a role for a Caring Rebel who models Hospitality Before Efficiency, empowering clients to use our platform to deliver an experience of Unreasonable Hospitality. We’re looking for someone who truly understands hospitality and personalizes every interaction to demonstrate how Cloudbeds helps customers operate more efficiently and grow their business. You’ll care for our customers and their properties just as you would for a guest in a hotel—always going the extra mile.

Our Customer Onboarding Team

Our Onboarding team is where Hospitality Hearts meet Smart Solutions. We are a fully remote group of former hoteliers and customer experience professionals, focused on removing unnecessary manual work so we can spend more time on our “human magic”: building and strengthening relationships and ensuring our customers feel confident and supported from day one.

If you are driven by emotional intelligence, trust-building, and delivering deeply personalized hospitality moments instead of repetitive operational tasks, you will feel right at home here.

As a Mid Market Onboarding Coach, you’ll collaborate closely with Onboarding Project Management and cross-functional partners to deliver a seamless onboarding experience for some of our most strategic and operationally complex customers.

What You Bring to the Team

  • Champion the core principle: Standardize the repeatable, personalize the meaningful.
  • Eagerly adopt AI and tooling to handle administrative work and repetitive training questions, freeing you to focus on strategic onboarding guidance, relationship building, and product adoption.
  • Serve as the trusted advisor for assigned mid-market customers, providing strategic guidance on operational workflows, change management, system configuration, and platform adoption throughout the onboarding journey.
  • Manage and guide the onboarding experience for assigned mid-market properties, ensuring customer readiness, successful adoption, and confidence using the Cloudbeds platform.
  • Guide customers through system setup, configuration, operational workflows, and best practices tailored to their business needs.
  • Build trusted relationships with property leadership, owners, and key stakeholders to align onboarding objectives with business goals and operational outcomes.
  • Partner closely with Onboarding Project Management to execute onboarding plans, manage dependencies, and ensure customers achieve critical implementation milestones.
  • Collaborate with Sales, Product, Customer Success, Support, and Onboarding Project Management to convert onboarding feedback into systemic operational improvements and ensure Cloudbeds’ value is realized early.
  • Facilitate the customer journey from onboarding and training through hypercare and transition to ongoing support via video, phone, and email.
  • Own the customer relationship throughout the onboarding experience, resolving questions and coordinating solutions for escalated issues across multiple channels.
  • Act as a strategic consultant throughout the onboarding journey, helping customers optimize operational processes and maximize the value of the Cloudbeds platform.
  • Drive customer adoption and long-term success by identifying opportunities to expand utilization of Cloudbeds features, integrations, and best practices.
  • Partner with Sales to define success, demonstrate ROI, and support customer retention and long-term growth.
  • Build strong customer relationships that drive platform adoption, engagement, and loyalty.
  • Develop a deep understanding of Cloudbeds’ products, integrations, and customer needs.
  • Deliver consultative training and coaching that empowers customers to successfully learn, adopt, and maximize the value of Cloudbeds features and functionality.
  • Support complex onboarding engagements by proactively identifying risks, removing obstacles, and coordinating cross-functional resources to drive successful customer outcomes.
  • Embody the Caring Rebel mindset, ensuring full client context is maintained throughout the onboarding journey and that new knowledge is captured, searchable, and reusable for future customers.
  • Contribute to training materials, onboarding best practices, and knowledge capture while staying current on system enhancements and new product capabilities.
  • Maintain accurate records of customer activities in Salesforce, gather customer feedback, and share insights that help improve the customer experience and product roadmap.
  • Other projects/duties as requested.

What Sets You Up for Success

  • Show strong AI Smarts: Exceptional technical aptitude and learning agility. You pick up new tools quickly, understand how to leverage AI to unlock time to focus on delivering personalized customer relationships, and thrive in environments where technology and processes are constantly evolving.
  • Demonstrate your Hospitality Heart: Proven ability in emotional intelligence and trust-building. You are an Empathy Champion—comfortable engaging directly with customers at all levels to navigate their unique business challenges and ensure they feel truly cared for throughout the onboarding process.
  • Bring 4+ years of hospitality operations experience, preferably in leadership or senior operational roles within hotels, resorts, hotel groups, or hospitality management companies.
  • 2+ years of SaaS onboarding, implementation, customer success, account management, or customer-facing software experience is preferred.
  • Demonstrate expertise in hotel operations, including front office, reservations, revenue management, guest services, distribution, and property management systems.
  • Experience managing complex customer onboarding, implementation, training, change management, or customer success initiatives.
  • Ability to engage and influence stakeholders at multiple levels, from operational users to property leadership and executive decision-makers.
  • Strong consultative, problem-solving, and project coordination skills, with the ability to manage multiple high-value customer engagements simultaneously.
  • Proven ability to drive customer adoption, operational improvements, and business outcomes through technology solutions.
  • Communicate product offerings clearly and synthesize customer feedback into actionable insights for internal teams.
  • Share customer insights and opportunities across departments to drive alignment and continuous improvement.
  • Empower clients to become self-sufficient during onboarding and beyond.
  • Deliver exceptional communication with empathy and a customer-focused approach.
  • Experience working with hospitality technology solutions such as PMS, CRS, Channel Managers, Revenue Management Systems, or related hotel software is strongly preferred.
  • Experience supporting multi-property operators, hotel groups, or more complex hospitality organizations is a plus.
  • Experience leading operational transformation, technology rollouts, or process improvement initiatives within hospitality organizations is a plus.
  • Comfortable working cross-functionally in a fast-paced, remote-first environment while balancing multiple priorities and customer needs.

What to Expect - Your Journey with Us

Behind Cloudbeds’ revolutionary technology is a team of redefining what’s possible in hospitality. We’re 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven’t dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we’re not just watching the future of hospitality unfold – we’re coding it, designing it, writing it, and shipping it. If you’re ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

Learn more online at cloudbeds.com

Company Awards:

  • Best All-In-One Hotel Management System | HotelTechAwards (2025)
  • Overall 10 Best Places to Work | HotelTechAwards (2025)
  • Most Loved Workplace® Certified (2024)
  • Top 10 People’s Choice (2024)
  • Deloitte Technology Fast 500 (2024)

Discover our Benefits:

  • Remote First, Remote Always
  • PTO in accordance with local labor requirements
  • Monthly Wellness Fridays - enjoy an extra-long weekend every month
  • Fully Paid Parental Leave
  • Home office stipend based on country of residency
  • Professional development courses in Cloudbeds University
  • Access to professional development, including manager training, upskilling and knowledge transfer

Everyone is Welcome - A Culture of Inclusion

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

#LI-REMOTE

Read the full description
Support CPT-11459 Real Estate Lead Qualification & Appointment Setting Virtual Assistant at 20four7VA

Virtual assistant conducts outbound calls to real estate leads, qualifies acquisition opportunities, and schedules appointments for a real estate investment company.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – CPT-11459 Real Estate Lead Qualification & Appointment Setting Virtual Assistant/Service Category/Entry-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A growing Oklahoma-based real estate investment company is seeking a part-time Virtual Assistant to conduct outbound calls, follow up with property-owner leads, and identify qualified acquisition opportunities.

The company purchases distressed properties for renovation, resale, and long-term or short-term rental. The immediate priority is freeing the owners from the recurring calling workload so they can focus on acquisitions, property management, renovations, and business growth.

The VA will work both cold and warm leads, gather initial property and seller information, maintain accurate CRM records, and schedule or hand off qualified opportunities to the owners for further discussion and negotiation. Direct real estate experience is helpful but not required; strong calling, communication, and lead-qualification skills are more important.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Outbound Calling & Lead Follow-Up

  • Conduct cold calls to client-provided property-owner lists
  • Contact purchased warm leads promptly
  • Follow up consistently with previous prospects
  • Send follow-up SMS and emails when prospects do not answer
  • Use client-provided scripts and qualification criteria
  • Gather basic information regarding the property, seller situation, and level of interest
  • Schedule or hand off qualified opportunities to the owners

CRM & Lead Management

  • Maintain accurate lead information, notes, and dispositions
  • Update lead stages and follow-up requirements
  • Score or categorize prospects according to the client’s process
  • Maintain organized records of calls, texts, emails, and next steps
  • Ensure promising leads do not fall through the cracks

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous cold calling, appointment setting, or lead qualification experience preferred
  • Experience calling U.S.-based consumers strongly preferred
  • CRM experience preferred
  • Real estate investment, real estate, mortgage, home services, construction, or similar experience is a plus but not required
  • Strong spoken and written English required
  • Experience handling both cold and warm leads preferred
  • Strong follow-up and documentation habits

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • REsimpli – Preferred / Client Implementing (Training will be provided)
  • CRM Platforms
  • Dialer / VoIP Systems (REsimpli will be used by client for VoIP system)
  • Microsoft Excel / Google Sheets
  • Email & SMS Platforms

IDEAL CANDIDATE PROFILE

  • Confident and conversational on the phone
  • Strong spoken English with a native or near-native accent
  • Comfortable with high-volume outbound calling
  • Able to build rapport with property owners
  • Persistent without being overly aggressive
  • Strong objection-handling and follow-up ability
  • Organized and accurate with CRM documentation
  • Comfortable learning a client’s specific qualification process

Work Schedule

  • Contracted Hours per Week: 20 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: 4:00 PM – 8:00 PM CST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
  • Contracted Hours per Week: 20 hours/week
  • Daily Working Time: 4:00 PM – 8:00 PM CST
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: None
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Support CPT-11416 Real Estate Lead Follow-Up, CRM & Business Support Virtual Assistant at 20four7VA

Virtual assistant handles outbound calling, lead follow-up, CRM management, and appointment scheduling for a real estate agent.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – CPT-11416 Real Estate Lead Follow-Up, CRM & Business Support Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

An experienced East Bay, California residential real estate agent is seeking a reliable, proactive and organized VA to primarily handle outbound calling, lead follow-up, CRM management and appointment setting, with secondary support for Canva, social media, email marketing and general administrative tasks.

The client will provide all leads and prospect lists to be called. The VA is not responsible for sourcing or generating lead lists.

This is intended to be a long-term position, with the opportunity for increased hours and responsibilities based on performance and business needs.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Outbound Calling & Lead Follow-Up

  • Conduct cold and warm outbound calls to client-provided leads and prospect lists.
  • Follow client-approved scripts, talking points and processes.
  • Qualify basic interest, motivation, timeframe and real estate needs.
  • Consistently follow up with prospects and existing leads by phone, text and/or email as directed.
  • Nurture leads requiring future follow-up.
  • Schedule qualified buyer and seller appointments with the agent.
  • Promptly identify interested or time-sensitive prospects requiring agent attention.
  • Record detailed notes, dispositions, next steps and follow-up dates.

CRM Management

  • Maintain accurate records in Follow Up Boss.
  • Update lead stages, tags, notes, tasks and follow-up activities.
  • Organize and clean CRM records as needed.
  • Ensure leads requiring future follow-up do not fall through the cracks.
  • Maintain organized prospect information and follow-up schedules.
  • Provide basic activity reporting on calls, conversations, follow-ups and appointments.

Canva & Social Media Support (Secondary)

  • Organize existing Canva files, folders, templates and marketing assets.
  • Update and refresh existing Canva content and templates using established branding.
  • Make basic updates such as photos, dates, prices, property information and status changes.
  • Graphic design and original Canva content creation are not required.
  • Assist with refreshing, repurposing, organizing and scheduling approved social-media content.
  • Canva and social-media experience are preferred but not required; candidates must be willing and able to learn the client’s established processes and workflows.

Email & Administrative Support

  • Update and send an existing Mailchimp newsletter approximately 1–2 times per month.
  • Add approved market information, listings, articles and other provided content.
  • Assist with file and document organization.
  • Assist with listing/open-house marketing and follow-up as directed.
  • Provide light business and administrative support.
  • Take on additional recurring operational tasks as the role develops.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

Required:

  • Cold calling or outbound customer communication experience.
  • CRM experience.
  • Strong verbal and written English.
  • Strong organization and follow-up skills.
  • Professional telephone presence.

Strongly Preferred:

  • U.S. residential real estate experience.
  • Real estate cold-calling, lead follow-up or appointment-setting experience.
  • Follow Up Boss experience.
  • Canva familiarity.
  • Social-media scheduling/management experience.
  • Mailchimp experience.
  • General business or executive administrative support experience.

IDEAL CANDIDATE PROFILE

  • Excellent spoken and written English.
  • Natural, professional and personable phone presence.
  • Confident and comfortable making outbound cold and warm calls.
  • Strong follow-up and appointment-setting ability.
  • Well-organized, reliable and detail-oriented.
  • Comfortable working independently within a CRM.
  • Able to take initiative after learning the client’s processes.
  • Professional and personable when communicating with homeowners and clients.
  • Able to follow established systems while recognizing items that require the agent’s attention.
  • Willing and able to learn Canva, social media, and other business workflows as needed.
  • Interested in a long-term role with the potential for increased hours and responsibilities.

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED:

  • Follow Up Boss or comparable CRM experience
  • Email & Calendar platforms
  • Microsoft Office / Google Workspace
  • Preferred or Willing to Learn:
  • Canva
  • Mailchimp
  • Meta Business Suite
  • Instagram/Facebook
  • Other designated marketing or social-media tools

Work Schedule

  • Contracted Hours per Week: 10 Hours, with potential to increase toward 20 hours/week
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: TBD Late Morning / Early Afternoon PST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
  • Contracted Hours per Week: 10 hours/week, with potential to increase toward 20 hours/week
  • Daily Working Time: TBD Late Morning / Early Afternoon PST
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: None
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-B (Native or near native English accent)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Support CPT-11460 Insurance Lead Follow-Up & Appointment Setting Virtual Assistant at 20four7VA

Virtual assistant conducts lead outreach via phone, email, and SMS, follows up with prospects, and schedules appointments for an insurance agency.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – CPT-11460 Insurance Lead Follow-Up & Appointment Setting Virtual Assistant/Business Support VA/Entry-Junior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A growing Florida-based insurance agency is seeking a part-time Virtual Assistant to conduct lead outreach, follow up with prospective clients, and schedule appointments for the agency.

The business is currently being built from the ground up and offers life insurance, health insurance, annuities, and related financial products. The immediate need is a dedicated VA who can consistently work existing leads through phone calls, email, and text messaging while the owner focuses on building and growing the agency.

This is a lead follow-up and appointment-setting position, not an insurance sales or closing role.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Lead Outreach & Follow-Up

  • Call client-provided leads using approved scripts
  • Follow up consistently with prospects
  • Send SMS and email follow-ups as appropriate
  • Respond to basic prospect questions using approved information
  • Maintain professional and conversational communication
  • Continue follow-up according to the client’s established cadence

Appointment Setting & Lead Tracking

  • Identify interested prospects and schedule appointments with the client
  • Maintain accurate prospect information and outreach notes
  • Track calls, emails, texts, and follow-up requirements
  • Maintain lead information within spreadsheets until a CRM is implemented
  • Update lead statuses and ensure interested prospects receive timely follow-up

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous outbound calling, appointment setting, lead generation, or customer service experience required
  • Experience communicating with U.S.-based prospects strongly preferred
  • Strong spoken and written English required
  • Comfortable with phone, SMS, and email outreach
  • Spreadsheet and lead-tracking experience required
  • Insurance, financial services, mortgage, or similar experience is a plus but not required
  • CRM experience is a plus as the agency expects to implement one

IDEAL CANDIDATE PROFILE

  • Confident and personable on the phone
  • Native or near-native English speaking accent
  • Comfortable conducting recurring outbound calls
  • Strong appointment-setting and follow-up ability
  • Organized and dependable
  • Able to follow scripts while maintaining a natural conversation
  • Comfortable joining a newer business and growing with the agency
  • Motivated by consistent outreach and activity

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • Microsoft Excel / Google Sheets
  • Gmail / Email Platforms
  • Google Voice or Similar Dialer – To Be Implemented
  • CRM Platforms – Future
  • Calendar / Appointment Scheduling Platforms

Work Schedule

  • Contracted Hours per Week: 20 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: 10:00 AM – 2:00 PM EST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
  • Contracted Hours per Week: 20 hours/week
  • Daily Working Time: 10:00 AM – 2:00 PM EST
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: Female
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Support Bilingual Referral Coordinator (Remote PST, Spanish Speaking) at Pair Team

Bilingual coordinator manages patient referrals and care coordination for Medicaid/Medicare populations, serving as a bridge between patients and clinical teams.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

  • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
  • TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
  • Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. The Referral Coordinator serves as the scheduling backbone of Pair Team’s care coordination model, working behind the scenes to ensure patients receive timely, coordinated care through effective management of all referral and scheduling processes. This role collaborates closely with Case Managers, providers, and health plans to ensure smooth transitions between services while maintaining clear communication and HIPAA compliance throughout.

This role is 100% remote; however, candidates must be based in the United States. Please note that we currently require all team members in this role to work PST hours.

What You’ll Do:

Own key Ops Support initiatives

  • Process, track, and coordinate patient referrals to ensure timely scheduling of appointments
  • Schedule PCP, dental, vision, specialist, and transportation appointments for patients
  • Verify patient insurance eligibility and confirm patient’s in-network PCP
  • Coordinate Release of Information (ROI) and Authorized Representative (AR) requests
  • Maintain accurate documentation of communications and referral activities in internal systems
  • Collaborate cross-functionally with care team members to support continuity of care and high-quality patient experiences
  • Contribute to continuous process improvements in referral workflows and scheduling efficiency

What You’ll Need:

  • Fluency in English and Spanish (written and verbal)
  • 1+ years of experience in healthcare operations, referral coordination, or appointment scheduling in a fast-paced healthcare environment
  • Previous experience as a Referral Coordinator, Scheduling Coordinator, or in a healthcare administrative role strongly preferred
  • Proven ability to manage high-volume scheduling and referral workflows while maintaining accuracy and attention to detail
  • Strong organizational skills with experience navigating multiple systems, calendars, and priorities simultaneously
  • Comfort navigating insurance portals, verifying eligibility, and confirming provider/network information to support timely scheduling
  • Excellent written and verbal communication skills, with the ability to coordinate with patients, providers, and care teams professionally and empathetically
  • Proficiency with technology such as Google Suite, Slack, and data tools (e.g., Looker or comparable platforms)
  • Reliable, HIPAA-compliant home workspace with stable internet connection
  • A commitment to improving healthcare access for underserved communities

Because We Value You:

  • Compensation: $22-23/hour ( depending on experience)
  • Comprehensive health, vision & dental insurance
  • 401k plan
  • Flexible vacation policy – take the time you need to recharge
  • We provide the equipment needed for the role - laptop, monitor, etc.
  • Monthly $100 work from home expense stipend for your WFH days
  • Mileage/gas reimbursement for your on-site days, if applicable
  • Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Read the full description
Support Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking) at Pair Team

Bilingual case management specialist coordinates care, manages patient cases, and provides support to underserved populations in a healthcare setting.

Mid Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

  • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
  • TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
  • Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home

What You’ll Do

  • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
  • Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
  • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
  • Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
  • Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist  with delegated tasks
  • Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions
  • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
  • Identify and break down barriers ensuring individuals’ continuation with the program
  • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
  • Coordinate physical care management appointments through collaboration with external and internal providers
  • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

What You’ll Need

  • 1+ years of general work experience (Case Management preferred)
  • You are physically located in California
    • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
    • Virtual Ops requires a quiet, HIPAA compliant and internet connected space
  • Bilingual – English/Spanish
  • Strong understanding of cultural fluency
  • High degree of empathy
  • Ability to work collaboratively in a multidisciplinary team
  • An eye for optimization
  • Organizational skills
  • Ability to remain patient when faced with adversity
  • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
  • A valid driver’s license and auto liability insurance

Preferred Qualifications:

  • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
  • 2+ years of case management experience
  • Experience with motivational interviewing
  • Knowledge of medical terminology
  • Zest for problem solving, seeking answers, and thinking outside the box
  • Detail-oriented and organized self-starter who is a rockstar multitasker
  • Reliable and comfortable in an ever-changing environment

Because We Value You

  • Salary: $25/hour
  • Comprehensive health, vision & dental insurance
  • 401k
  • Monthly $100 work from home expense stipend for your WFH days
  • Gas reimbursements for your on-site engagement days
  • Flexible vacation policy – take the time you need to recharge!
  • We provide all of the equipment needed for the role
  • Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Read the full description
Support Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking) at Pair Team

Bilingual case management specialist manages patient care coordination, documentation, and support for Medicaid/Medicare beneficiaries in Spanish-speaking communities.

Mid Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

  • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
  • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
  • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
  • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
  • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

  • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
  • TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
  • Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.  We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home

What You’ll Do

  • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
  • Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
  • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
  • Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
  • Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist  with delegated tasks
  • Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions
  • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
  • Identify and break down barriers ensuring individuals’ continuation with the program
  • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups
  • Coordinate physical care management appointments through collaboration with external and internal providers
  • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

What You’ll Need

  • 1+ years of general work experience (Case Management preferred)
  • You are physically located in California
    • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
    • Virtual Ops requires a quiet, HIPAA compliant and internet connected space
  • Bilingual – English/Spanish
  • Strong understanding of cultural fluency
  • High degree of empathy
  • Ability to work collaboratively in a multidisciplinary team
  • An eye for optimization
  • Organizational skills
  • Ability to remain patient when faced with adversity
  • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
  • A valid driver’s license and auto liability insurance

Preferred Qualifications:

  • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
  • 2+ years of case management experience
  • Experience with motivational interviewing
  • Knowledge of medical terminology
  • Zest for problem solving, seeking answers, and thinking outside the box
  • Detail-oriented and organized self-starter who is a rockstar multitasker
  • Reliable and comfortable in an ever-changing environment

Because We Value You

  • Salary: $25/hr
  • Spanish fluency required
  • Comprehensive health, vision & dental insurance
  • 401k
  • Monthly $100 work from home expense stipend for your WFH days
  • Gas reimbursements for your on-site engagement days
  • Flexible vacation policy – take the time you need to recharge!
  • We provide all of the equipment needed for the role
  • Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Read the full description
Support CPT-11460 Insurance Lead Follow-Up & Appointment Setting Virtual Assistant at 20four7VA

Virtual assistant conducts lead outreach and appointment scheduling via phone, email, and text for an insurance agency using provided scripts and CRM systems.

Junior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: Independent Contractor – CPT-11460 Insurance Lead Follow-Up & Appointment Setting Virtual Assistant/Business Support VA/Entry-Junior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A growing Florida-based insurance agency is seeking a part-time Virtual Assistant to conduct lead outreach, follow up with prospective clients, and schedule appointments for the agency.

The business is currently being built from the ground up and offers life insurance, health insurance, annuities, and related financial products. The immediate need is a dedicated VA who can consistently work existing leads through phone calls, email, and text messaging while the owner focuses on building and growing the agency.

This is a lead follow-up and appointment-setting position, not an insurance sales or closing role.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Lead Outreach & Follow-Up

  • Call client-provided leads using approved scripts
  • Follow up consistently with prospects
  • Send SMS and email follow-ups as appropriate
  • Respond to basic prospect questions using approved information
  • Maintain professional and conversational communication
  • Continue follow-up according to the client’s established cadence

Appointment Setting & Lead Tracking

  • Identify interested prospects and schedule appointments with the client
  • Maintain accurate prospect information and outreach notes
  • Track calls, emails, texts, and follow-up requirements
  • Maintain lead information within spreadsheets until a CRM is implemented
  • Update lead statuses and ensure interested prospects receive timely follow-up

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous outbound calling, appointment setting, lead generation, or customer service experience required
  • Experience communicating with U.S.-based prospects strongly preferred
  • Strong spoken and written English required
  • Comfortable with phone, SMS, and email outreach
  • Spreadsheet and lead-tracking experience required
  • Insurance, financial services, mortgage, or similar experience is a plus but not required
  • CRM experience is a plus as the agency expects to implement one

IDEAL CANDIDATE PROFILE

  • Confident and personable on the phone
  • Native or near-native English speaking accent
  • Comfortable conducting recurring outbound calls
  • Strong appointment-setting and follow-up ability
  • Organized and dependable
  • Able to follow scripts while maintaining a natural conversation
  • Comfortable joining a newer business and growing with the agency
  • Motivated by consistent outreach and activity

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • Microsoft Excel / Google Sheets
  • Gmail / Email Platforms
  • Google Voice or Similar Dialer – To Be Implemented
  • CRM Platforms – Future
  • Calendar / Appointment Scheduling Platforms

Work Schedule

  • Contracted Hours per Week: 20 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: 10:00 AM – 2:00 PM EST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
  • Contracted Hours per Week: 20 hours/week
  • Daily Working Time: 10:00 AM – 2:00 PM EST
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: Female
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description