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Research UX Researcher at Fundraise Up

Leads UX research projects that inform product strategy and builds scalable research practices within the design team.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Cyprus Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,300 - €4,300 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads UX research projects, designs studies to inform product strategy, and builds scalable research practices across the design and product teams.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Spain Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,300 - €4,300 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 23 paid vacation days per year
  • 11+ paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads complex UX research projects that inform product strategy and builds scalable research practices within the design team.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Poland Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,500 - €4,400 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads complex UX research studies, builds scalable research practices, and coaches designers on research methodology to inform product strategy.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Georgia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is GEL 7,350 - GEL 9,450 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead user research initiatives to inform product strategy and build a scalable UX research practice across the design and product teams.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Serbia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is 351,500 - 445,000 Serbian dinars gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 20 paid vacation days per year
  • 15 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research projects that inform product strategy and build scalable research practices within the design team.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Portugal Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €4,100 - €5,200 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 22 paid vacation days per year
  • Up to 14 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.
  • €50 monthly allowance to cover internet and mobile phone expenses

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads complex UX research studies to inform product strategy and builds scalable research practices within the design team.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Turkey Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is $2,700 - $3,500 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research initiatives to inform product strategy and build scalable research practices across the design and product teams.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Arminia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is $2,700 - $3,500 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads UX research initiatives to inform product strategy, builds scalable research practices, and coaches designers on research methodologies.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Cyprus Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,300 - €4,300 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads complex UX research projects that inform product strategy and builds scalable research practices within the design team.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Spain Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,300 - €4,300 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 23 paid vacation days per year
  • 11+ paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research initiatives to inform product strategy and build scalable research practices across the design and product teams.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Poland Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,500 - €4,400 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research projects that inform product strategy, establish research best practices, and coach designers on conducting independent studies.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Georgia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is GEL 7,350 - GEL 9,450 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads complex UX research studies to inform product strategy and builds scalable research practices within the design team.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Serbia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is 351,500 - 445,000 Serbian dinars gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 20 paid vacation days per year
  • 15 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research initiatives to inform product strategy and build a scalable research practice across the design and product teams.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Portugal Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €4,100 - €5,200 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 22 paid vacation days per year
  • Up to 14 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.
  • €50 monthly allowance to cover internet and mobile phone expenses

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research projects that inform product strategy and build scalable research practices within the design team.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Turkey Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is $2,700 - $3,500 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead complex UX research initiatives, build research practices within the design team, and partner with product and analytics to inform product strategy.

Senior Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Arminia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is $2,700 - $3,500 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research Upstart: Applied Scientist

Develops and improves machine learning models for marketing optimization, working across causal inference, experimentation, and production modeling to enhance borrower acquisition.

Mid Remote Posted 3 days ago We Work Remotely — Programming
What this role involves

Headquarters: United States | Remote

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team: 

Upstart’s Machine Learning Growth team develops models that help optimize borrower acquisition across marketing channels. The Direct Mail team focuses on causal machine learning models that predict incremental conversion and help prioritize prospects, and its scope is expanding beyond Personal Loans into Home Equity Line of Credit (HELOC), email marketing, digital, and other marketing use cases.

The Role:

As an Applied Scientist at Upstart, you will improve existing models and develop new approaches that expand the team’s impact across marketing channels. You will work across business-oriented analysis, machine learning research, experimentation, and production-ready modeling, partnering primarily within Machine Learning and with Growth and Marketing Platform Engineering stakeholders.

How you’ll make an impact:

  • Analyze historical model and campaign performance to identify opportunities to improve model effectiveness and marketing outcomes.
  • Develop and evaluate machine learning models, including researching new features and model architectures, to improve prospect selection and support new marketing use cases.
  • Design statistically rigorous experiments and model evaluations to measure causal impact, optimize campaign outcomes, and inform decisions.
  • Navigate complex, messy datasets and build reusable data pipelines, metrics, and analytical approaches that enable efficient model development and analysis.
  • Partner with Machine Learning, Growth, and Marketing Platform Engineering teams to translate business problems into research agendas, intermediate milestones, and production-ready solutions.
  • Expand machine learning capabilities beyond direct mail into lifecycle, email, digital, and other emerging marketing channels.

Minimum Qualifications:

  • Master’s Degree in Mathematics, Statistics, Economics, Operations Research or a related field
  • Experience applying statistical and machine learning methods to modeling or data science problems.
  • Experience using Python for data analysis, data preparation, and machine learning model development.
  • Experience with causal inference and experimental design, including statistically rigorous evaluation of model or experiment performance

Preferred Qualifications:

  • PhD in Mathematics, Statistics, Economics, Operations Research or a related field (or its equivalent)
  • Knowledge of causal machine learning methods and modeling approaches.
  • Ability to translate broadly scoped business problems into structured research questions, analyses, and modeling approaches.
  • Experience working across exploratory data analysis, machine learning research, experimentation, and production model development and scaling.
  • Ability to interpret complex experimental or modeling results and translate findings into actionable recommendations.
  • Experience applying machine learning to marketing, customer acquisition, lifecycle, or other growth use cases.


Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S or Canada (outside of Quebec) but are expected to spend high quality time in-person collaborating via regular onsites and in-person meetings. The onsite cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

At Upstart, your base pay is one part of your total compensation package.  The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range$141,500—$196,000 USD

At Upstart, your base pay is one part of your total compensation package.  The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

Canada | Remote - Anticipated Base Salary Range$130,900—$160,000 CAD

What you'll love

At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly 
  • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
  • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
  • Health Savings Account contributions from Upstart for eligible plans (US only)
  • Income protection benefits, including life insurance and disability coverage for added financial security
  • Paid time off, sick leave, and company holidays, in line with local requirements
  • Paid family and parental leave to support caregiving and major life moments (duration varies by country)
  • Family-centered benefits to support fertility, parenthood, and caregiving needs
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

For roles based in Canada, please note that we are not currently able to hire in Quebec.

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy

To apply: https://weworkremotely.com/remote-jobs/upstart-applied-scientist

Read the full description
Research Sr Competitive Intelligence Analyst- Product Management (Remote) at Protective Life

Analyzes competitive landscape and competitor products using mixed-method research to provide strategic insights for product development and sales teams.

Senior Remote Posted 16 days ago RemoteFirstJobs Product
What this role involves

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Role Purpose

The Senior Competitive Intelligence Analyst will provide an unbiased view of the competitive landscape of competitors’ product offerings, capabilities, and complete value proposition. Their analysis will help give Protective insights into the multiple components competitors bring to their products and overall value proposition for annuities and the retirement savings marketplace. This role collaborates within the Competitive Intelligence team to execute on research. To be successful, they need the ability to think both strategically and tactically about competitor products, services, and actions, and articulate the implications for Protective Life.

***This role will be titled Sr Associate Market Research within our organization.***

Key Responsibilities

•     Serve as an internal consultant assisting with understanding of the competitive landscape for annuities.

•     Develop and execute ongoing mixed method research programs focusing on the strength and capabilities of competitors along core competencies: product specifications, product rates, service capabilities, sales process and strategies, technology partnerships and operational integration capabilities.

•     Supports development of new ongoing annuity competitive intelligence programs and projects through the entire process from planning and research, to packaging and disseminating insights and conclusions.

•     Analyze competitor products and capabilities on a continuous ongoing basis through quantitative and qualitative methodologies

•     Creates and improves tactical-level product battlecards and other side-by-side comparisons of products, features, and capabilities for competitive sales analysis, intranet site, and training.

•     Develop persuasive reports, presentations, and data dashboards to communicate research findings analysis and help make recommendations to key stakeholders.

•     Conduct Win-Loss evaluations and catalog findings.

•     Execute ad-hoc research based on situational requests for competitors’ products and capabilities, or other related market information.

•     Serve as a point of contact for collaboration with the Market Research Team with reciprocal projects and information sharing.

•     Performs other duties as assigned.

Qualifications & Experience

•     5 -years of total industry experience at an annuity carrier or broker-dealer (or Bank, BD, BGA, etc.) with experience in one of multiple fields from: product development, sales, marketing, account management, due diligence, market research, IT, or operations.o     Experience at both an annuity carrier and broker-dealer, or in positions that closely engaged with the other is preferred.

•     High familiarity with or experience using web-based client and advisor-facing policy management or advising tools at either a carrier or broker-dealer.

•     Working technical knowledge of annuity product types and features.

•     Familiarity with the complete process for selling and servicing annuities and how they integrate into overall retirement planning.

•     Bachelor’s degree required; relevant advanced degrees, executive education, and industry designations or licenses are preferred.

•     Exceptional written communication and presentation skills with a demonstrated ability to influence.

•     Experience thriving in a dynamic and collaborative structure with multiple stakeholders.

•     Familiarity with analysis methods in a business or academic environment.

•     Familiarity with AI tools, how to apply them for optimal outcomes and for limitations.

•     Moderate analytic tool skills

o     Excel, Required,

o      PowerBi, Tableau, etc. Preferred.

$76,500 - $80,000 a year

Protective’s targeted salary range for this position is $76,500 to $80,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

#LI-VD1

IND123

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Research Market Research Analyst (Remote - Within Europe) at SlashData

Conducts market research on AI and software development trends, analyzes survey data using Python, and translates findings into actionable insights for technology company leaders.

Mid Remote Posted 16 days ago RemoteFirstJobs Product
What this role involves

About SlashData

SlashData helps product, platform, and engineering leaders understand how software development is changing in the AI era. For over 20 years, we have helped many of the world’s leading technology companies understand developers, developer ecosystems, and the tools and workflows shaping the future of software.

Our ambition is to become the industry-standard measurement system for the software development economy – the reference point that product, platform, and engineering leaders rely on to make decisions about developers, AI, and the future of software.

The Role

We are looking for a Market Research Analyst based within Europe with 2 to 5 years of experience in market research, data analysis, or technology advisory work.

In this role, you will develop and deliver research on how AI is reshaping software development, from developer tool adoption to engineering team workflows. You will work directly with product and platform leaders at major technology companies, translating our survey data into insights and foresight that shape their product, platform, and go-to-market decisions. As an analyst at SlashData, you will also act as a spokesperson for our research. This includes talking with clients, appearing in webinars, responding to journalists, and writing about your findings on social media.

Responsibilities

  • Working with clients and internal stakeholders to translate business problems into research objectives and projects.
  • Designing surveys that address the research needs of our clients and drive their desired outcomes.
  • Analysing data (using Python) to extract actionable insights on developer behaviours, preferences, and market trends.
  • Producing clear, well-structured reports that explain both the findings and their relevance (answering the “so what?” behind the results).
  • Presenting findings in client briefings, webinars, and other external-facing formats.
  • Developing deep domain expertise and a credible point of view in AI technology trends, developer tools, and software engineering practices, providing foresight on where the trends are heading.
  • Building and maintaining direct advisory relationships with client stakeholders, being a core part of the client relationship.

What we are looking for

Essential

  • 2 to 5 years of experience in market research, data analysis, and client project delivery.
  • Experience in working with stakeholders to understand business objectives and define research projects that address their needs.
  • Excellent business writing skills (English), with the ability to effectively communicate complex findings to non-technical audiences.
  • Demonstrated experience in writing clear, evidence-based research reports that turn data into actionable insights.
  • Confidence in client-facing settings, with strong presentation skills and the ability to hold your own in conversations with a Head of Product or VP of Engineering.
  • Strong data analysis skills, including hands-on experience with Python, R, or similar scripting tools.
  • At least a basic understanding of statistics and applied quantitative methods, such as segmentation, clustering and classification.
  • Ability to visualise data clearly and effectively through easy-to-understand charts and graphics.
  • Comfortable working as part of a distributed team, with mutual flexibility around working hours and occasional client meetings held after 17:00 UK time.
  • Genuine curiosity about technology trends: you follow AI, developer tools, or software engineering developments because you find them interesting, not just because a job requires it.

Bonus points for

  • Experience in working with complex survey data.
  • Advanced Python skills, including data manipulation and analysis in Pandas.
  • Having software development experience as a hobby or past work.
  • Experience at an analyst firm, technology advisory firm, or in a developer relations/developer marketing role.

You will be successful in the first 3 months if:

  • Developed a credible point of view on at least one AI technology trend, informed by our survey data and your own research.
  • Authored at least one research report, carrying out all data analysis and background research as needed.
  • Actively participated in at least two client research projects.
  • Delivered at least one client briefing or webinar to our high standards.
  • Actively contributed to shaping the research agenda and designing parts of the questionnaire of our upcoming global developer survey.
  • Supported our developer outreach and sales teams, promptly responding to any requests relevant to your work.
  • Built working relationships with at least 1 client account, actively participating in advisory conversations alongside senior analysts.

Benefits and What You’ll Get

Meaningful Work at the Centre of AI & Software Evolution

Join a company shaping how technology leaders understand developers in the AI era. Your work directly influences platform strategy, tooling decisions, and the future of software engineering.

Competitive Compensation & Performance Upside

  • Competitive base salary depending on experience and location: €35,000.00–€45,000.00 (gross).
  • Additional bonus based on company profitability

Truly Remote, Globally Connected

We are a fully distributed team across continents, but we prioritise real connection.

  • Two team events per year:

    • One in-person international meetup (our last 4-day offsite was in Berlin)
    • One virtual global team event
  • Flexible working environment built on trust and ownership

We combine autonomy with meaningful collaboration.

Annual Personal Development Budget

We invest seriously in growth.

  • £1,000.00 per year training budget
  • Monthly Amazon book allowance (on any book you choose)
  • Exposure to senior leadership and strategic decision-making

We actively support continuous development, not just in theory.

Work Where You Work Best

  • £500.00 annual co-working budget to collaborate in person with teammates when working on projects
  • £500.00 initial home office setup budget (plus laptop) to ensure you have the right equipment

You’ll have the flexibility to choose the environment that maximises your productivity.

Lifestyle Perks

  • Spotify Premium or Netflix subscription
  • One self-care day to take whenever you need it

A Culture That Listens

We genuinely listen to our team.

  • Open access to leadership
  • Clear feedback loops
  • Real autonomy and accountability
  • Space to test ideas and improve systems

We’re entrepreneurial, direct, and focused on impact, not hierarchy.

Salary

€35,000.00–€45,000.00 (gross), depending on experience and location.

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Research Sr Competitive Intelligence Analyst- Product Management (Remote) at Protective Life

Analyzes competitive landscape and competitor products using mixed-method research to provide strategic insights for annuities and retirement savings marketplace.

Senior Remote Posted 16 days ago RemoteFirstJobs Product
What this role involves

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Role Purpose

The Senior Competitive Intelligence Analyst will provide an unbiased view of the competitive landscape of competitors’ product offerings, capabilities, and complete value proposition. Their analysis will help give Protective insights into the multiple components competitors bring to their products and overall value proposition for annuities and the retirement savings marketplace. This role collaborates within the Competitive Intelligence team to execute on research. To be successful, they need the ability to think both strategically and tactically about competitor products, services, and actions, and articulate the implications for Protective Life.

***This role will be titled Sr Associate Market Research within our organization.***

Key Responsibilities

•     Serve as an internal consultant assisting with understanding of the competitive landscape for annuities.

•     Develop and execute ongoing mixed method research programs focusing on the strength and capabilities of competitors along core competencies: product specifications, product rates, service capabilities, sales process and strategies, technology partnerships and operational integration capabilities.

•     Supports development of new ongoing annuity competitive intelligence programs and projects through the entire process from planning and research, to packaging and disseminating insights and conclusions.

•     Analyze competitor products and capabilities on a continuous ongoing basis through quantitative and qualitative methodologies

•     Creates and improves tactical-level product battlecards and other side-by-side comparisons of products, features, and capabilities for competitive sales analysis, intranet site, and training.

•     Develop persuasive reports, presentations, and data dashboards to communicate research findings analysis and help make recommendations to key stakeholders.

•     Conduct Win-Loss evaluations and catalog findings.

•     Execute ad-hoc research based on situational requests for competitors’ products and capabilities, or other related market information.

•     Serve as a point of contact for collaboration with the Market Research Team with reciprocal projects and information sharing.

•     Performs other duties as assigned.

Qualifications & Experience

•     5 -years of total industry experience at an annuity carrier or broker-dealer (or Bank, BD, BGA, etc.) with experience in one of multiple fields from: product development, sales, marketing, account management, due diligence, market research, IT, or operations.o     Experience at both an annuity carrier and broker-dealer, or in positions that closely engaged with the other is preferred.

•     High familiarity with or experience using web-based client and advisor-facing policy management or advising tools at either a carrier or broker-dealer.

•     Working technical knowledge of annuity product types and features.

•     Familiarity with the complete process for selling and servicing annuities and how they integrate into overall retirement planning.

•     Bachelor’s degree required; relevant advanced degrees, executive education, and industry designations or licenses are preferred.

•     Exceptional written communication and presentation skills with a demonstrated ability to influence.

•     Experience thriving in a dynamic and collaborative structure with multiple stakeholders.

•     Familiarity with analysis methods in a business or academic environment.

•     Familiarity with AI tools, how to apply them for optimal outcomes and for limitations.

•     Moderate analytic tool skills

o     Excel, Required,

o      PowerBi, Tableau, etc. Preferred.

$76,500 - $80,000 a year

Protective’s targeted salary range for this position is $76,500 to $80,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

#LI-VD1

IND123

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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