About the Team

OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers’ product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI’s customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams.

We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment.

This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available.

In this role, you will:

• Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team

• Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks stay healthy over time

• Lead strategy and program design for internal support initiatives, including specialization programs, quality initiatives, community support, product reliability and launch supportability

• Coordinate requirements, implementation, and ongoing iteration with internal build owners and systems partners

• Lead projects to identify, implement, and scale tools and automation that improve customer support efficiency and effectiveness

• Identify and scale practical AI-powered workflows across support operations, using automation, LLMs, and internal tooling to reduce manual work, improve resolution quality, and help the team operate more effectively at scale

• Collaborate across teams to identify opportunities for improvement, reduce friction, and enhance overall customer satisfaction

• Help shape the vision and strategy of a new team, contributing to its long-term success and influence across the organization

You might thrive in this role if you:

• Have 8+ years of experience in program management, operations, or support engineering, with a focus on building scalable processes and tooling

• Have shipped or maintained tools and automations (dashboards, ETL pipelines, low-code apps) that eliminated manual work and scaled beyond a single team

• Treat ChatGPT & LLMs as default co-developers, rapidly turning natural-language ideas into working code or queries

• Deeply enjoy working cross-functionally and are skilled at building relationships with Product, Engineering, and Operations teams

• Excel in a dynamic, high-impact team environment where you can create structure and make meaningful contributions

• Are passionate about using tools and automation to drive efficiency and improve customer outcomes

• Possess exceptional communication, organization, and problem-solving skills

• Have a high ownership mindset with a bias toward action; comfortable operating in ambiguity, driving clarity, and rolling up their sleeves to get things done

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.

Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics—blending deep industry knowledge with advanced, future-ready technologies.

At its core, iKnowHow S.A. delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.

We are now looking for a junior to mid-level PMO to join our team.

Responsibilities:

• Develop project management frameworks and standards for the organization.

• Support project managers in the execution of projects, monitor compliance to project management methodologies, and ensure alignment with organizational goals.

• Oversee project documentation and reporting processes to ensure accuracy and clarity.

• Facilitate communication and collaboration between project teams.

• Identify and manage project risks and issues, and propose effective solutions.

• Conduct project audits and assessments to ensure adherence to governance frameworks.

• Provide training and support to project managers and team members on project management tools and methodologies.

• Create and maintain project dashboards and performance metrics to track project status and deliverables.

• Support the development of strategic project plans and assist in resource allocation.

• Bachelor’s degree in Business Administration, Project Management, or a related field.

• 2 - 4 Υears of experience in project management, preferably in a PMO role.

• Strong understanding of project management methodologies (Agile, Waterfall, etc.).

• Excellent communication and interpersonal skills.

• Proficiency in project management software tools (e.g., Microsoft Project, JIRA, Trello).

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Strong analytical and problem-solving skills.

Nice to have:

• Experience with process improvement methodologies such as Lean or Six Sigma.

• Experience in risk management and project governance.

• Certification in Project Management (PMP, PRINCE2, or similar).

• Attractive salary package based on experience and qualifications.

• Comprehensive health insurance plan and additional benefits.

• Career development and growth opportunities through a structured Job Grade System.

• Flexible hybrid working model, working both from the office & remote #LI-Hybrid

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serve the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.

We’re building a powerful care management service and platform that leverages AI and automation to scale meaningful, human-centered care. Our work is driven by top talent across clinical care, technology, product, and operations—working together to improve access and outcomes for all our patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need Medicaid members. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, we’re not just delivering care—we’re building the future of a more equitable, community-rooted Medicaid system.

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

As Project Manager at Pair Team, you will drive the development and execution of high-impact initiatives that expand care access and improve outcomes for underserved populations. In this highly cross-functional role, you’ll lead mission-critical projects from concept through launch—shaping approaches to company operations while rolling up your sleeves to deliver results. Your work will directly influence how Pair Team scales its model and serves its most complex patients. This is a unique opportunity to execute and coordinate high-impact initiatives at a fast-growing, mission-driven company.

This is a fully remote position reporting up to the SVP of Central Operations.

What You’ll Do

• Lead high-priority operational initiatives from conception to completion
• Manage complex, cross-functional projects, such as new program launches, backend operational efficiencies, and AI-driven quality improvements, for example
• Diagnose and resolve operational bottlenecks by bringing in new capabilities and tools
• Act as a nimble, generalist problem-solver who can deploy quickly and effectively to the most urgent, high-leverage opportunities across the organization
• Collaborate closely with stakeholders to align on goals, measure outcomes, and iterate on programs
• Build scalable systems that support growth and improve performance of both clinical and non-clinical teams

What You’ll Need

• 4+ years of experience in operations, project management, consulting, or healthcare delivery

• 2+ years of experience in a high-growth healthcare company—preferably one serving Medicaid or Medicare patients in a value-based care model.

  • Ideally, including Medicare risk adjustment and/or revenue cycle management

• Proven ability to lead large, ambiguous, cross-functional initiatives from 0 to 1.

• Strong project management skills with the ability to set priorities, create structure, and drive execution across teams.

• Analytical mindset with systems-building instincts and a track record of driving execution

• Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)

• Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

Because We Value You

• Competitive salary: $105,000 - $125,000 (depending on experience)
• Equity compensation package
• Medical, dental & vision with HSA/FSA and company HSA contribution
• Remote-first with equipment and $100/mo home office stipend
• Flexible PTO and 12 paid holidays
• 100% company-paid life, disability & AD&D
• Backup childcare, caregiver concierge, and financial guidance resources
• Opportunity for rapid career progression with plenty of room for personal growth
• Travel reimbursements for occasional travel for projects (estimated 1-2x/yr)

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry.

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

Some of the Problems You’ll Solve:

🔗 Bridge the gap between what Sales promised and what Eng can build. Sit between Client Engagement and Engineering to translate carrier requirements into scoped, sequenced work — surfacing conflicts early instead of letting them surface in a status meeting three weeks before launch.

🚀 Drive new carrier launches from kickoff to go-live. Own the cross-functional plan for onboarding a new carrier — dependencies, timelines, risk, and the dozens of small decisions that determine whether launch day is calm or chaotic.

📋 Build the product ops muscle that doesn’t exist yet. Design the intake process, prioritization framework, and status cadence that let carrier projects move through Product and Eng predictably, instead of every project reinventing how it gets tracked.

🧭 Make tradeoffs visible before they become fires. When a carrier asks for something new mid-project, figure out what it actually costs in eng time and timeline, and make sure the right people decide — instead of the request quietly absorbing into someone’s backlog.

🗣️ Be the translator, not just the tracker. Turn carrier-speak into engineering requirements and engineering constraints into carrier-facing answers, so neither side is negotiating in the dark.

🔍 Find the pattern across carrier projects. Notice when three carriers are hitting the same wall, and turn that into a platform fix instead of three one-off workarounds — this is the seed of the long-term platform PM role.

⏱️ Keep multiple concurrent projects honest on timeline. Run the actual TPM mechanics — RAID logs, dependency mapping, critical path — for the highest-stakes carrier initiatives, without slowing engineering down with process for its own sake.

How You’ll Make an Impact:

🌎 Own carrier projects start to finish. Take a project from “the carrier wants X” through scoping, execution, launch, and the retro that makes the next one smoother.

🧩 Solve for ambiguity, not just execute a plan. Most carrier asks don’t arrive scoped. You’ll figure out what’s actually being asked, what it takes to deliver it, and who needs to be in the room.

🔍 Keep things visible. Build the reporting and status rhythm that lets leadership, Client Engagement, and Eng all know where things stand without a meeting to find out.

🤝 Work as the connective tissue across teams. Client Engagement needs to trust your timelines. Eng needs to trust your scoping. You earn both by being precise about what you know and honest about what you don’t.

⚡ Use AI to move faster. Use tools like Claude and similar platforms to help scope work, draft requirements, track dependencies, and keep documentation current without it eating your week.

📈 Grow into platform product ownership. As you find the recurring patterns across carrier projects, take ownership of the platform capability that resolves them — this role is the on-ramp to a long-term PM seat, not a permanent ops function.

You’ll Probably Thrive Here If You:

🏗️ Have real product ops or TPM experience. You’ve run cross-functional projects with real timeline and stakeholder pressure — ideally in a B2B SaaS or platform environment with external clients in the mix.

🛠️ Are comfortable being the least technical person in an eng conversation and the most technical person in a client conversation. You don’t need to write the code, but you need to understand enough about how systems work to scope honestly and push back on both sides.

📈 Have appetite for ownership beyond your job title. You see product ops and TPM work as a way into the room, not the ceiling — you want to end up owning product decisions, not just orchestrating other people’s.

⚡ Balance speed with rigor. You can get a launch plan moving on day one, but you don’t skip the RAID log because it felt slow.

💬 Lead through influence, not authority. You don’t own the Eng roadmap or the Client Engagement relationship — you get both to move together by being the most trusted, most organized person in the project.

🔄 Learn the domain fast. You don’t need insurance experience walking in, but you need to be the kind of person who can explain coverage validation to a new hire within a month of learning it yourself.

Benefits:

🤑 Competitive Compensation: Competitive salary and equity packages for all employees

🏥 Healthcare Plan: Platinum medical, dental, and vision

🛡️ Free life insurance: Including long-term disability & short-term disability

🏄 Unlimited PTO: Uncapped vacation days & paid holidays

👶 Family Leave: Maternity & paternity

📈 401(k) Contribution: Assured contributes 3% of your income, even if you don’t contribute

🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks

👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses

🤝 Team events & Offsites: We’re remote, but we regularly get together

**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @ assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information**

Our Commitment:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

Some of the Problems You’ll Solve:

🔗 Bridge the gap between what Sales promised and what Eng can build. Sit between Client Engagement and Engineering to translate carrier requirements into scoped, sequenced work — surfacing conflicts early instead of letting them surface in a status meeting three weeks before launch.

🚀 Drive new carrier launches from kickoff to go-live. Own the cross-functional plan for onboarding a new carrier — dependencies, timelines, risk, and the dozens of small decisions that determine whether launch day is calm or chaotic.

📋 Build the product ops muscle that doesn’t exist yet. Design the intake process, prioritization framework, and status cadence that let carrier projects move through Product and Eng predictably, instead of every project reinventing how it gets tracked.

🧭 Make tradeoffs visible before they become fires. When a carrier asks for something new mid-project, figure out what it actually costs in eng time and timeline, and make sure the right people decide — instead of the request quietly absorbing into someone’s backlog.

🗣️ Be the translator, not just the tracker. Turn carrier-speak into engineering requirements and engineering constraints into carrier-facing answers, so neither side is negotiating in the dark.

🔍 Find the pattern across carrier projects. Notice when three carriers are hitting the same wall, and turn that into a platform fix instead of three one-off workarounds — this is the seed of the long-term platform PM role.

⏱️ Keep multiple concurrent projects honest on timeline. Run the actual TPM mechanics — RAID logs, dependency mapping, critical path — for the highest-stakes carrier initiatives, without slowing engineering down with process for its own sake.

How You’ll Make an Impact:

🌎 Own carrier projects start to finish. Take a project from “the carrier wants X” through scoping, execution, launch, and the retro that makes the next one smoother.

🧩 Solve for ambiguity, not just execute a plan. Most carrier asks don’t arrive scoped. You’ll figure out what’s actually being asked, what it takes to deliver it, and who needs to be in the room.

🔍 Keep things visible. Build the reporting and status rhythm that lets leadership, Client Engagement, and Eng all know where things stand without a meeting to find out.

🤝 Work as the connective tissue across teams. Client Engagement needs to trust your timelines. Eng needs to trust your scoping. You earn both by being precise about what you know and honest about what you don’t.

⚡ Use AI to move faster. Use tools like Claude and similar platforms to help scope work, draft requirements, track dependencies, and keep documentation current without it eating your week.

📈 Grow into platform product ownership. As you find the recurring patterns across carrier projects, take ownership of the platform capability that resolves them — this role is the on-ramp to a long-term PM seat, not a permanent ops function.

You’ll Probably Thrive Here If You:

🏗️ Have real product ops or TPM experience. You’ve run cross-functional projects with real timeline and stakeholder pressure — ideally in a B2B SaaS or platform environment with external clients in the mix.

🛠️ Are comfortable being the least technical person in an eng conversation and the most technical person in a client conversation. You don’t need to write the code, but you need to understand enough about how systems work to scope honestly and push back on both sides.

📈 Have appetite for ownership beyond your job title. You see product ops and TPM work as a way into the room, not the ceiling — you want to end up owning product decisions, not just orchestrating other people’s.

⚡ Balance speed with rigor. You can get a launch plan moving on day one, but you don’t skip the RAID log because it felt slow.

💬 Lead through influence, not authority. You don’t own the Eng roadmap or the Client Engagement relationship — you get both to move together by being the most trusted, most organized person in the project.

🔄 Learn the domain fast. You don’t need insurance experience walking in, but you need to be the kind of person who can explain coverage validation to a new hire within a month of learning it yourself.

Benefits:

🤑 Competitive Compensation: Competitive salary and equity packages for all employees

🏥 Healthcare Plan: Platinum medical, dental, and vision

🛡️ Free life insurance: Including long-term disability & short-term disability

🏄 Unlimited PTO: Uncapped vacation days & paid holidays

👶 Family Leave: Maternity & paternity

📈 401(k) Contribution: Assured contributes 3% of your income, even if you don’t contribute

🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks

👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses

🤝 Team events & Offsites: We’re remote, but we regularly get together

**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @ assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information**

Our Commitment:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

THE COMPANY: Juul Labs’s mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the...

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

Some of the Problems You’ll Solve:

🔗 Bridge the gap between what Sales promised and what Eng can build. Sit between Client Engagement and Engineering to translate carrier requirements into scoped, sequenced work — surfacing conflicts early instead of letting them surface in a status meeting three weeks before launch.

🚀 Drive new carrier launches from kickoff to go-live. Own the cross-functional plan for onboarding a new carrier — dependencies, timelines, risk, and the dozens of small decisions that determine whether launch day is calm or chaotic.

📋 Build the product ops muscle that doesn’t exist yet. Design the intake process, prioritization framework, and status cadence that let carrier projects move through Product and Eng predictably, instead of every project reinventing how it gets tracked.

🧭 Make tradeoffs visible before they become fires. When a carrier asks for something new mid-project, figure out what it actually costs in eng time and timeline, and make sure the right people decide — instead of the request quietly absorbing into someone’s backlog.

🗣️ Be the translator, not just the tracker. Turn carrier-speak into engineering requirements and engineering constraints into carrier-facing answers, so neither side is negotiating in the dark.

🔍 Find the pattern across carrier projects. Notice when three carriers are hitting the same wall, and turn that into a platform fix instead of three one-off workarounds — this is the seed of the long-term platform PM role.

⏱️ Keep multiple concurrent projects honest on timeline. Run the actual TPM mechanics — RAID logs, dependency mapping, critical path — for the highest-stakes carrier initiatives, without slowing engineering down with process for its own sake.

How You’ll Make an Impact:

🌎 Own carrier projects start to finish. Take a project from “the carrier wants X” through scoping, execution, launch, and the retro that makes the next one smoother.

🧩 Solve for ambiguity, not just execute a plan. Most carrier asks don’t arrive scoped. You’ll figure out what’s actually being asked, what it takes to deliver it, and who needs to be in the room.

🔍 Keep things visible. Build the reporting and status rhythm that lets leadership, Client Engagement, and Eng all know where things stand without a meeting to find out.

🤝 Work as the connective tissue across teams. Client Engagement needs to trust your timelines. Eng needs to trust your scoping. You earn both by being precise about what you know and honest about what you don’t.

⚡ Use AI to move faster. Use tools like Claude and similar platforms to help scope work, draft requirements, track dependencies, and keep documentation current without it eating your week.

📈 Grow into platform product ownership. As you find the recurring patterns across carrier projects, take ownership of the platform capability that resolves them — this role is the on-ramp to a long-term PM seat, not a permanent ops function.

You’ll Probably Thrive Here If You:

🏗️ Have real product ops or TPM experience. You’ve run cross-functional projects with real timeline and stakeholder pressure — ideally in a B2B SaaS or platform environment with external clients in the mix.

🛠️ Are comfortable being the least technical person in an eng conversation and the most technical person in a client conversation. You don’t need to write the code, but you need to understand enough about how systems work to scope honestly and push back on both sides.

📈 Have appetite for ownership beyond your job title. You see product ops and TPM work as a way into the room, not the ceiling — you want to end up owning product decisions, not just orchestrating other people’s.

⚡ Balance speed with rigor. You can get a launch plan moving on day one, but you don’t skip the RAID log because it felt slow.

💬 Lead through influence, not authority. You don’t own the Eng roadmap or the Client Engagement relationship — you get both to move together by being the most trusted, most organized person in the project.

🔄 Learn the domain fast. You don’t need insurance experience walking in, but you need to be the kind of person who can explain coverage validation to a new hire within a month of learning it yourself.

Benefits:

🤑 Competitive Compensation: Competitive salary and equity packages for all employees

🏥 Healthcare Plan: Platinum medical, dental, and vision

🛡️ Free life insurance: Including long-term disability & short-term disability

🏄 Unlimited PTO: Uncapped vacation days & paid holidays

👶 Family Leave: Maternity & paternity

📈 401(k) Contribution: Assured contributes 3% of your income, even if you don’t contribute

🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks

👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses

🤝 Team events & Offsites: We’re remote, but we regularly get together

**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @ assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information**

Our Commitment:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

THE COMPANY: Juul Labs’s mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the...

Company Description

At 3HORIZONS, we’re reshaping what strategy means in the real world - not as a document, but as a force for impact. We are a global strategy consultancy trusted by leading organisations across industries: from multi-billion industrial powerhouses and pharmaceutical giants to cutting-edge manufacturers and even Super Bowl champions. Our mission is simple: help leadership teams close the gap between ambition and execution - faster, smarter, and more effectively than traditional consulting ever could.

The engine behind this transformation is the Strategy in Action System:

• Enterprise-grade software that turns strategy into live, structured workflows
• An AI intelligence engine that surfaces real-time insights, risks and opportunities
• Certified experts who bring pace, challenge and alignment into every leadership room

Founded in 2005 and headquartered in London, with offices in New York, Turin and Nicosia, we bring together strategy consultants, industry experts and product innovators to deliver strategy with clarity, momentum and measurable results.

We don’t just advise - we co-create strategy and build strategic capability inside organisations, empowering teams long after the engagement ends. 3HORIZONS has been certified as a Great Place to Work® for 3 consecutive years.

Job Description

• Independently manage end-to-end project executions and lead a team of employees (up to 3 people on a project) who conduct structured analyses and primary research to gain new insights that inform your client recommendations.
• Serve as a point of contact for clients and identify opportunities for client relationship building and development.
• Foster a high-performance culture within the team by overseeing the day-to-day execution of client projects and guiding the individual development of junior colleagues.
• Lead workshops with various target audiences and present the most practical way to achieve lasting results based on your insights at team and client meetings.
• Work in complex, highly dynamic contexts as a project manager and also provide operational support by structuring analyses, leveraging engineering-based problem-solving methods.
• With the entire Strategy in Action team, you actively contribute your own ideas to the development of the company, participating in the advancement of our technologies, methods, and consulting approaches.

Qualifications

• +3 years of professional experience at a top tier strategy consulting firm, or equivalent experience applying analytical/engineering methods in a reputed organisation
• Master’s degree in Engineering (any discipline) from a top university, with an outstanding academic record; an advanced degree or MBA is preferred
• Proven track record of high performance and significant achievements in your previous roles.
• Demonstrated ability to successfully influence partners and executives
• Strong quantitative and structured problem-solving skills, with the ability to translate technical/engineering rigor into practical business recommendations

Mindset & Characteristics:

• Entrepreneurial mindset, knowledge, and application of Lean Testing, MVPs, disciplined experimentation, etc.
• Exceptional analytical and quantitative problem-solving skills
• Demonstrated leadership skills in a team environment
• Customer-oriented, strong interpersonal skills to independently manage clients and teams
• Initiative-taker, willing to explore new paths and create opportunities for others
• Fluent in Italian, English and another language
• Availability for international travel

Additional Information

• Contract Type: Full-time, permanent
• Location: Turin, Piedmont - Italy (with hybrid working flexibility)
• Compensation: Competitive base salary (RAL €47.000–€54.000), €250/year Welfare, €10 ticket restaurant per working day, performance-based annual bonus (up to 15%)
• Work Arrangement: hybrid working model with flexibility
• Work experience: 3+ Years
• Certification: 3HORIZONS is certified as a Great Place to Work® for 3 consecutive years

How to Apply

Please upload your CV. Shortlisted candidates will be contacted for next steps.

We encourage applicants from all backgrounds and do not discriminate on the basis of age, gender, ethnicity, religion, disability, orientation or any protected characteristic.

Company Description

At 3HORIZONS, we’re reshaping what strategy means in the real world - not as a document, but as a force for impact. We are a global strategy consultancy trusted by leading organisations across industries: from multi-billion industrial powerhouses and pharmaceutical giants to cutting-edge manufacturers and even Super Bowl champions. Our mission is simple: help leadership teams close the gap between ambition and execution - faster, smarter, and more effectively than traditional consulting ever could.

The engine behind this transformation is the Strategy in Action System:

• Enterprise-grade software that turns strategy into live, structured workflows
• An AI intelligence engine that surfaces real-time insights, risks and opportunities
• Certified experts who bring pace, challenge and alignment into every leadership room

Founded in 2005 and headquartered in London, with offices in New York, Turin and Nicosia, we bring together strategy consultants, industry experts and product innovators to deliver strategy with clarity, momentum and measurable results.

We don’t just advise - we co-create strategy and build strategic capability inside organisations, empowering teams long after the engagement ends. 3HORIZONS has been certified as a Great Place to Work® for 3 consecutive years.

Job Description

• Independently manage end-to-end project executions and lead a team of employees (up to 3 people on a project) who conduct structured analyses and primary research to gain new insights that inform your client recommendations.
• Serve as a point of contact for clients and identify opportunities for client relationship building and development.
• Foster a high-performance culture within the team by overseeing the day-to-day execution of client projects and guiding the individual development of junior colleagues.
• Lead workshops with various target audiences and present the most practical way to achieve lasting results based on your insights at team and client meetings.
• Work in complex, highly dynamic contexts as a project manager and also provide operational support by structuring analyses, leveraging engineering-based problem-solving methods.
• With the entire Strategy in Action team, you actively contribute your own ideas to the development of the company, participating in the advancement of our technologies, methods, and consulting approaches.

Qualifications

• +3 years of professional experience at a top tier strategy consulting firm, or equivalent experience applying analytical/engineering methods in a reputed organisation
• Master’s degree in Engineering (any discipline) from a top university, with an outstanding academic record; an advanced degree or MBA is preferred
• Proven track record of high performance and significant achievements in your previous roles.
• Demonstrated ability to successfully influence partners and executives
• Strong quantitative and structured problem-solving skills, with the ability to translate technical/engineering rigor into practical business recommendations

Mindset & Characteristics:

• Entrepreneurial mindset, knowledge, and application of Lean Testing, MVPs, disciplined experimentation, etc.
• Exceptional analytical and quantitative problem-solving skills
• Demonstrated leadership skills in a team environment
• Customer-oriented, strong interpersonal skills to independently manage clients and teams
• Initiative-taker, willing to explore new paths and create opportunities for others
• Fluent in English and Italian is mandatory, additional languages is a plus
• Availability for international travel

Additional Information

• Office Location: London, England
• Contract Type: Permanent, Full time
• Work Arrangement: hybrid working model with flexibility
• Work experience: 3+ Years
• Compensation: Competitive base salary (£58,000 - £66,500)+ performance-based annual bonus (up to 15%)
• Certification: 3HORIZONS is certified as a Great Place to Work® for 3 consecutive years

How to Apply

Please upload your CV. Shortlisted candidates will be contacted for next steps.

We encourage applicants from all backgrounds and do not discriminate on the basis of age, gender, ethnicity, religion, disability, orientation or any protected characteristic.

About Us

360Dialog is the leading Whatsapp platform for Independent Software Providers. We are hosting the Whatsapp channels for more than 800 software solutions and 45000+ B2B clients. As a bootstrapped and profitable company with no investors in the cap table, we are free to do what makes sense from the business, tech and product perspective. Our mission is to enable businesses to not only adapt messaging channels but also use them for performance use cases and drive revenue through them. We love to use state of the art engineering methods all over the place, in software development, tech operations but you will find them also in non-tech areas through the whole organization.

We are looking for like-minded people to join our organization and contribute with their ideas, skills and expertise in exchange for a good payment.

What we offer:

Here’s an opportunity to shape a whole new industry in Business Messaging. You’ll be joining a team of experienced entrepreneurs who run a bootstrapped and profitable global company.

• Join a dynamic, innovative team where you’ll collaborate with some of the brightest minds in tech.
• Enjoy daily opportunities to learn, grow, and push the boundaries of what’s possible.
• Work from anywhere in the world with full remote flexibility.
• Receive a competitive remuneration package that reflects your skills, experience and achievements.

NB: This is a contract-based position. We are a fully remote company and welcome applicants from anywhere in the world—please disregard the listed countries, which are included only due to system requirements.

• 3+ years of experience in project management, ideally within SaaS, martech, or B2B tech environments
• Proven track record managing multiple concurrent projects/clients with competing priorities and deadlines
• Strong stakeholder management — able to align internal teams (Product, Engineering, Sales) and external clients
• Solid understanding of project management methodologies (Agile/Scrum, Waterfall, or hybrid)
• Comfortable working with project tracking tools
• Data-driven mindset — able to define, track, and report on project KPIs and timelines
• Excellent written and verbal communication skills in English (additional languages a plus, e.g., Russian, Spanish, Portuguese)

Domain knowledge (nice to have)

• Familiarity with WhatsApp Business API, Meta Business ecosystem, or messaging/CRM platforms
• Understanding of B2B client onboarding and campaign/funnel implementation processes

Soft skills

• Strong organizational skills and attention to detail
• Ability to work independently
• Problem-solving mindset with a bias toward action
• Comfortable operating in a fast-paced, evolving product environment

Responsibilities

• Lead client onboarding end-to-end — WABA setup, number registration, template approvals, and technical integration (API, CRM/Salesforce)
• Plan and manage WhatsApp campaign sendouts, including template classification, scheduling, and delivery troubleshooting
• Act as primary point of contact for a portfolio of enterprise clients, running status calls and managing escalations
• Coordinate cross-functionally with Product, Engineering, and Support to resolve issues and keep projects on track
• Maintain project documentation, timelines, and status tracking
• Identify process gaps and contribute to onboarding/sendout playbooks

Mindset & Culture

Talented Junior

• Solid professional knowledge on the theoretical level
• Open mind to listen and learn (from Seniors and other sources)
• Robust confidence level but far away from being arrogant (Learn-it-all mindset instead of I-Know-it-all)
• Taking responsibility for every task you do (and seek proactively help if a task is too hard or complex)
• Working every day to reach the skill-level of a senior ASAP
• Seek and recognise opportunities for self-growth, team-growth and take action

Experienced Senior

• Real domain expert down to the roots: State of the art knowledge and real experience in almost all aspects your professional area
• Open mind to listen and learn but also to give back knowledge to the organization
• Taking responsibility of entire product/projects/initiatives
• Able to create a strategy or parts of it
• Scalable mindset and knowledge how to design/build scalable solutions/processes
• Knowing the difference between real knowledge/understanding and Dunning-Kruger
• Awareness about the difference between knowledge/skills and real experience

Budget

The budget range for this role is €3.000/Month – €3.500/Month, depending on the candidate’s level of experience and fit with the position requirements.

Background Check Notice

By submitting your application, you acknowledge and agree that 360Dialog may conduct a background check as part of the recruitment and selection process. This may include, verification of your professional experience, educational background, and other relevant information necessary to assess your suitability for the role.

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.

Job Summary

Bugcrowd is seeking a highly skilled Technical Engagement Manager (TEM) to join our team and own the technical onboarding, implementation and rollout of our Bug Bounty, Vulnerability Disclosure and Pentest programs for our customers.

As a key technical resource, you will work closely with customers and internal teams to ensure successful program launches and ongoing adoption.  You’ll serve as a trusted advisor on technical aspects of Bugcrowd’s platform and security delivery models, helping customers configure and operationalize their security programs.

Essential Duties and Responsibilities

Technical Implementation and Onboarding

• Lead the end to end technical onboarding and configuration of Bug Bounty, Vulnerability, and/or Pentest programs for new and existing customers.
• Lead and drive ongoing technical program execution through structured engagements, including kickoff meetings, walkthroughs, and both regular and ad hoc program reviews with customers and internal stakeholders.

Customer Engagement and Support

• Act as a technical point of contact during program launches, ensuring smooth transitions and early success
• Provide guidance on vulnerability triage, communication workflows, and integration best practices
• Provide clear communication and practical support for ongoing pentest or bounty projects, ensuring on-time delivery.
• Collaborate closely with the Customer Experience Managers and sales teams to align technical delivery with customer expectations.

Cross Functional Collaboration

• Assist in developing and improving internal onboarding playbooks, technical documentation, and enablement materials.
• Actively collaborate with other team members within the delivery teams to contribute to project success.
• Contribute to problem-solving discussions and proactively identify potential issues.
• Support continuous improvement of delivery processes to drive consistency, quality and scalability.

Stakeholder and Timeline Management:

• Serve as the primary point of contact, providing proactive status updates and managing expectations with both internal and external stakeholders throughout the project lifecycle.
• Effectively manage program timelines and dependencies, proactively identifying and mitigating potential delays to ensure on-time delivery.

Education, Experience, Knowledge, Skills, and Abilities

• 2+ years of experience in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services.
• Knowledge of pentest, bug-bounty and red-team methodologies.
• Strong problem solving skills and ability to manage multiple projects simultaneously
• Excellent written & verbal communication with customer facing mindset
• Ability to work collaboratively in a cross functional environment.

Preferred Experience

• Experience creating documentation and policies to support the role (blogs, collateral, etc).
• Familiar with at least one scripting language (python, ruby, bash, etc) to a degree of proficiency that simple tools can be made to help automate tasks, workflow, etc.

Working Conditions and Physical Requirements

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
• Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
• Environment - remote, work-from-home 100% of the time.

Culture

• At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
• We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
• Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.

Disclaimer

This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.

The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).

Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required bylaw.

Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd’s Privacy Policy, which you may review here: https://www.bugcrowd.com/privacy.

Equal Employment Opportunity:

Bugcrowd is EOE, Disability/Age Employer.

Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.

Apply at: https://www.bugcrowd.com/about/careers/

Company Description

At 3HORIZONS, we’re reshaping what strategy means in the real world - not as a document, but as a force for impact. We are a global strategy consultancy trusted by leading organisations across industries: from multi-billion industrial powerhouses and pharmaceutical giants to cutting-edge manufacturers and even Super Bowl champions. Our mission is simple: help leadership teams close the gap between ambition and execution - faster, smarter, and more effectively than traditional consulting ever could.

The engine behind this transformation is the Strategy in Action System:

• Enterprise-grade software that turns strategy into live, structured workflows
• An AI intelligence engine that surfaces real-time insights, risks and opportunities
• Certified experts who bring pace, challenge and alignment into every leadership room

Founded in 2005 and headquartered in London, with offices in New York, Turin and Nicosia, we bring together strategy consultants, industry experts and product innovators to deliver strategy with clarity, momentum and measurable results.

We don’t just advise - we co-create strategy and build strategic capability inside organisations, empowering teams long after the engagement ends. 3HORIZONS has been certified as a Great Place to Work® for 3 consecutive years.

Job Description

• Independently manage end-to-end project executions and lead a team of employees (up to 3 people on a project) who conduct structured analyses and primary research to gain new insights that inform your client recommendations.
• Serve as a point of contact for clients and identify opportunities for client relationship building and development.
• Foster a high-performance culture within the team by overseeing the day-to-day execution of client projects and guiding the individual development of junior colleagues.
• Lead workshops with various target audiences and present the most practical way to achieve lasting results based on your insights at team and client meetings.
• Work in complex, highly dynamic contexts as a project manager and also provide operational support by structuring analyses, leveraging engineering-based problem-solving methods.
• With the entire Strategy in Action team, you actively contribute your own ideas to the development of the company, participating in the advancement of our technologies, methods, and consulting approaches.

Qualifications

• +3 years of professional experience at a top tier strategy consulting firm, or equivalent experience applying analytical/engineering methods in a reputed organisation
• Master’s degree in Engineering (any discipline) from a top university, with an outstanding academic record; an advanced degree or MBA is preferred
• Proven track record of high performance and significant achievements in your previous roles.
• Demonstrated ability to successfully influence partners and executives
• Strong quantitative and structured problem-solving skills, with the ability to translate technical/engineering rigor into practical business recommendations

Mindset & Characteristics:

• Entrepreneurial mindset, knowledge, and application of Lean Testing, MVPs, disciplined experimentation, etc.
• Exceptional analytical and quantitative problem-solving skills
• Demonstrated leadership skills in a team environment
• Customer-oriented, strong interpersonal skills to independently manage clients and teams
• Initiative-taker, willing to explore new paths and create opportunities for others
• Fluent in Italian, English and another language
• Availability for international travel

Additional Information

• Contract Type: Full-time, permanent
• Location: Turin, Piedmont - Italy (with hybrid working flexibility)
• Compensation: Competitive base salary (RAL €47.000–€54.000), €250/year Welfare, €10 ticket restaurant per working day, performance-based annual bonus (up to 15%)
• Work Arrangement: hybrid working model with flexibility
• Work experience: 3+ Years
• Certification: 3HORIZONS is certified as a Great Place to Work® for 3 consecutive years

How to Apply

Please upload your CV. Shortlisted candidates will be contacted for next steps.

We encourage applicants from all backgrounds and do not discriminate on the basis of age, gender, ethnicity, religion, disability, orientation or any protected characteristic.

About Portable

We are Australia’s leading innovation partners for public good – developing technology and design solutions that power the public and the people who serve it. We seek out areas of acute social need and work with government agencies, nonprofit organisations, and socially-minded businesses to make transformational change.

There are currently 65+ of us – researchers, strategists, designers, technologists, and producers – working from our head office in Collingwood and remotely from co-working spaces and homes across Australia.

This role sits within one of our Digital Product teams – cross-discipline delivery teams that operate as their own business units, each led by a Business Director.

Then there’s you!

You’re an experienced digital producer who thrives on the detail of delivery. You know how to keep a project or partnership on track – managing scope, risk, and communication so your team, and your partners, always know where things stand.

You’ve built genuine craft in production: you can run a workshop, write a statement of work, manage a budget, and hold a calm line when priorities shift. You’re not chasing a leadership title just yet – you’re focused on sharpening your delivery skills, building your commercial instincts, and taking on more as you’re ready for it.

You’ll work as part of a multidisciplinary delivery team, help deliver great outcomes for our partners, and play a growing role in how we win and shape new work.

What you’ll do

On a normal week, you might:

• Lead delivery on one or more projects end to end, keeping scope, budget, and timelines on track.
• Write and refine statements of work, tracking assumptions, risks, and dependencies as the work evolves.
• Run stand-ups, workshops, and partner check-ins, keeping your team and clients aligned on progress.
• Contribute to scoping and estimating for proposals, bringing a delivery lens to new business.
• Track budgets and forecasts, raising risks early and keeping profit margin on target.
• Coordinate research, design, and development inputs so the right work happens at the right time.
• Contribute to case studies and retrospectives once a project wraps up.

What we’re looking for

Must-haves

• Experience in digital project or product delivery, ideally 4 or more years, delivering research, design, or technology engagements.
• Comfort managing scope, budget, and timelines on partnerships of meaningful size.
• Strong organisational skills and an eye for detail, with the ability to juggle multiple priorities at once.
• Confident stakeholder communication, and the judgement to know when to escalate.
• Experience working in agile, multidisciplinary environments, using delivery tools such as Jira and Asana.
• A collaborative, pragmatic approach, and a genuine interest in growing your delivery and commercial skills over time.

Nice-to-haves

• Experience contributing to proposals, scoping, or business development.
• Exposure to digital products in the public, community, or non-profit sectors.

Key outcomes for this role

• You deliver great work on your projects and help us to win more
• Your projects land on time and on budget. Partners give positive feedback.
• You contribute to scoping and estimating for proposals, and to marketing activity and case studies.

How we remunerate and support our team

The salary range for this role is $106,000 – $118,000 plus superannuation, depending on experience.

Joining Portable means becoming part of an organisation with an award-winning workplace culture, where your contributions are valued and you’re supported by a genuinely multidisciplinary team.

Here’s what else you can look forward to:

• Meaningful work with impact – engagements that make a positive difference in areas like mental health, social justice, and accessibility.
• Flexible work arrangements – hybrid working (up to 2 days per week remotely), flexible hours, and personalised start and finish times.
• Enhanced leave benefits – bonus annual leave based on tenure, the option to purchase additional leave, paid volunteering leave, and paid mental health days with no explanation required.
• Growth and development – structured career pathways, an annual professional development allowance of $1,000–$2,000 and access to our Leadership programs.
• Wellbeing support – up to 4 counselling sessions per year through our EAP with The Mindroom, covering general wellbeing, career planning and life’s challenges.
• Financial and family support – profit-sharing bonuses, employee share options, salary sacrificing, enhanced parental leave, and flexible part-time arrangements.

How to apply

We’re committed to building a diverse and equitable team. People from underrepresented groups are strongly encouraged to apply.

To be considered, please send us:

• Your resume.
• A short (max. one-page) cover letter answering:
  • What attracted you to this role, and why do you think it’s a good fit for you?
  • Tell us about a partnership or project you managed where things didn’t go to plan. What did you do, and what did you learn?

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE:

Join the Genius team helping sportsbooks level up with live data, expert services, and fan-first experiences that drive global engagement.

You’ll work with Sportsbook customers and internal teams to deliver our Sportsbook products smoothly. You’ll be closely involved in integration projects, working alongside customers, product owners, developers, and onboarding officers to make sure each client gets what they need, on time.

WHAT YOU’LL DO:

• Monitor implementation requests from different channels, test solutions, and share clear information so clients get what they need on time
• Build strong working relationships with clients and internal teams, and manage expectations along the way
• Help customise client installation guides and other Sportsbook product materials
• Work closely with internal teams, including Sportsbook support, commercial, and delivery, to get projects done
• Use APIs to retrieve Sportsbook data, such as fixtures, schedules, and video access
• Investigate and escalate issues raised by clients or internal teams during integration
• Keep project status reports and client documentation accurate and up to date

WHAT YOU’LL BRING

• Knowledge of how APIs work, and confidence using API documentation to get and send information
• Experience implementing new customer products, including training users
• Comfortable using tools such as Zendesk, JIRA, Confluence, and Microsoft Office
• Working knowledge of T-SQL and API execution platforms
• Good understanding of the Sportsbook market and video streaming
• Strong project management skills, with the ability to manage several projects at once
• Excellent communication, problem-solving, and organisational skills

WHAT YOU’LL BRING

• At least two sports well, including their rules and how they work for Sportsbook customers
• What it’s like working directly with sportsbook or gaming clients

The monthly salary for this full-time role ranges from €2450 to €3010 gross. This role will also be eligible to take part in Genius Sports Group’s benefits plan.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.

One team, being brave, driving change

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

About the Role We’re building out a Technical Program Management function to ensure our most important cross-team initiatives ship on time, with the visibility and data needed to support confident...

About Healthcare.com

Healthcare.com is a healthcare technology company building smarter ways to connect people and partners with the coverage, care, and solutions they need.

We’re three businesses, one company. Through Marketplace, Pivot Health, and TrustRx, our work spans health insurance marketplaces, flexible health coverage, and pharmacy, giving us more ways to solve meaningful problems across the healthcare ecosystem.

Healthcare doesn’t stand still, and neither do we. We’re curious, collaborative, and always looking for better ways to solve problems, use technology, and make an impact.

The Opportunity

As our Program Manager, Marketplace Operations, you’ll sit at the center of our Marketplace business, owning a portfolio of initiatives that span Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams.

You’ll bring structure and visibility to multiple workstreams, connect dependencies across teams, and make sure priorities turn into action. This isn’t a role where you simply collect updates and maintain timelines. You’ll dig into the data, verify progress, identify what needs attention, and help keep teams accountable to their commitments.

Timing matters in our business. Medicare AEP opens October 15 and ACA OEP opens November 1. You’ll work backward from critical deadlines, anticipate risks and dependencies, and help keep the portfolio moving.

Where You’ll Make an Impact

• Own the Marketplace Operations project portfolio from planning through execution and handoff

• Manage multiple concurrent workstreams across Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams

• Run the operating cadence for the portfolio and provide clear, executive ready status updates

• Maintain a single source of truth for initiatives, owners, milestones, dependencies, decisions, and deadlines

• Use data, dashboards, and SQL to independently validate project status rather than relying solely on reported updates

• Identify cross functional dependencies and surface risks before they impact critical deadlines

• Build alignment and hold owners accountable across teams you don’t directly manage

• Maintain clear decision and change documentation across initiatives

• Communicate risks early and bring options for moving forward

• Transition completed initiatives to day to day business owners with clear ownership, monitoring, and follow through

• Use AI agents, workflow automation, and other tools to make portfolio management smarter and more efficient

What You’ll Bring to the Team

• 4 to 8 years of experience managing complex, cross functional projects or programs in a metrics driven environment

• Proven ability to manage multiple projects or workstreams simultaneously

• Working SQL knowledge with the ability to write basic queries and independently verify data

• Fluency with performance KPIs including CPA, conversion rate, ROAS, pacing, and margin

• A track record of driving alignment and accountability across teams without direct authority

• Strong executive communication skills with the ability to communicate clearly and concisely

• The confidence to surface risks and deliver difficult news early, along with options for moving forward

• A strong sense of ownership and the ability to identify what needs attention without waiting to be told

What Sets You Apart

• Experience in performance marketing, marketplaces, adtech, insurtech, health insurance, lead generation, or a similar environment

• Experience working against immovable seasonal deadlines, major launches, enrollment periods, or peak business cycles

• Experience with Jira administration or workflow design

• Hands on experience using AI tools, LLM agents, or workflow automation in your day to day work

• Experience with BI and data platforms such as Sigma, Looker, Tableau, or Snowflake

• Familiarity with health insurance distribution, lead generation, or call marketplaces

Why Healthcare.com

We’re building a company for people who want to be part of what’s changing, not watching it happen. Here, you’ll have the opportunity to take on meaningful challenges, share new ideas, and make an impact you can see.

The Good Stuff

• Medical coverage with PPO and HSA plan options
• Company funded HSA contributions from $2,000 to $4,000 annually
• Dental and vision coverage
• 401(k) with company match and eligibility from day one
• Paid time off and company holidays
• Paid parental and pregnancy disability leave
• Company paid life and AD&D insurance
• Employee Assistance Program (EAP)
• Employee discounts on travel, entertainment, fitness, dining, and more

Bring your ideas. Bring your experience. Bring what makes you different.

We’ll give you the opportunity to make it matter.

Healthcare.com is an equal opportunity employer. We value different backgrounds, experiences, and perspectives and are committed to creating an inclusive workplace where everyone has the opportunity to thrive.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SpecterOps is looking for an experienced Project Manager to support our world-class Services team and clients. A successful candidate will have excellent business acumen and be passionate about working in a fast-growing company, helping to build great delivery capabilities. In addition, they will be well-organized, self-directed individual with familiarity working for a service-based organization. Experience working in the cyber security industry a plus but not required.

We’re looking for candidates who share our passion and want to help us build world-class delivery and development teams. This position will include management of customer security engagements and internal company efforts.

Salary Range: base salary annually, commensurate with experience.

• Mid-level:  $115,000 - $140,000

Location: This position is remote, based in the U.S. with optional travel quarterly for in person company events and other ad hoc meetings.

• Candidate must be authorized to work and reside in the United States; we do not currently sponsor immigration visas.

Responsibilities

• Manage Services projects, resource management, and customer relationships
• Maintain project information in various project management tools (Kantata, Jira, GitHub, Confluence, etc.)
• Assist account managers in customer relationship management and advocacy
• Schedule and lead meetings such as internal kick-off, client-facing kick-off, retrospectives, client satisfaction, and resource allocation
• Manage project execution ensuring key milestones deadlines are met and deliverables are captured throughout project and development lifecycle
• Report on company and Services performance metrics
• Setup and tear down internal infrastructure used for service delivery according to documented procedure
• Generate planning phase documents and coordinate completion with project lead
• Coordinate project documents that require customer feedback or approval through to finalization
• Purge customer data from information systems according to data retention policies
• Communicate employee and customer feedback, concerns, and successes to leadership
• Proactively identify, communicate, and resolve obstacles at the lowest-level possible
• Manage ad-hoc customer requests related to Services project delivery

Requirements:

• 3-5+ years of Project Management experience in a consulting environment
• Demonstrated understanding of project management concepts (predictive, agile, etc.)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Demonstrated skills in multitasking, time management & organization to effectively engage and contribute to multiple, simultaneous projects
• Strong communication and interpersonal skills
• Experience managing and analyzing metrics and financials in a consulting or technical environment
• Strong technical skills, including the ability to follow offensive and defensive security assessment practices
• Ability to successfully complete a criminal background investigation
• Desire to embody our core values of passionate curiosity, consistent improvement, empathy, sustainability, humility, and empowerment through transparency

Nice to have

• Bachelor’s degree in a business, communications, or technical field
• Demonstrated experience in account management
• Experience in technical writing
• Experience supporting security projects (i.e. penetration testing, red team operations, compromise assessments)
• Experience in managing software development and engineering projects across the full lifecycle including architecture, development, testing, deployment and maintenance
• Experience with facilitating planning sessions, backlog refinement and retrospectives
• Previous management experience in a fast-paced, high growth environment.
• Experience with customer management, project management and financial management systems
• Ability to travel 25%

What We Offer:

• Health/Dental/Vision/life insurance: 100% covered for both the employee and their family
• Flexible time off policy
• 13 paid holidays annually
• 401(k) with up to 4% company match
• Equity and quarterly bonus based on company performance
• Remote work: $1,500 first year allowance to set up home office
• $500 annual home office allowance after the first year
• $150 monthly cell phone and internet reimbursement
• $5,000 annual professional development allowance
• $5,250 towards continuing education or student loan repayment
• $1,200 annual benefit for lifestyle, wellness, pet insurance and more
• A one-time $10,000 benefit towards family planning
• In person and virtual employee events throughout the year
• And of course, company swag!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To request reasonable accommodations, please contact us at careers@specterops.io

Unsolicited resumes are not accepted

#LI-REMOTE

About Healthcare.com

Healthcare.com is a healthcare technology company building smarter ways to connect people and partners with the coverage, care, and solutions they need.

We’re three businesses, one company. Through Marketplace, Pivot Health, and TrustRx, our work spans health insurance marketplaces, flexible health coverage, and pharmacy, giving us more ways to solve meaningful problems across the healthcare ecosystem.

Healthcare doesn’t stand still, and neither do we. We’re curious, collaborative, and always looking for better ways to solve problems, use technology, and make an impact.

The Opportunity

As our Program Manager, Marketplace Operations, you’ll sit at the center of our Marketplace business, owning a portfolio of initiatives that span Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams.

You’ll bring structure and visibility to multiple workstreams, connect dependencies across teams, and make sure priorities turn into action. This isn’t a role where you simply collect updates and maintain timelines. You’ll dig into the data, verify progress, identify what needs attention, and help keep teams accountable to their commitments.

Timing matters in our business. Medicare AEP opens October 15 and ACA OEP opens November 1. You’ll work backward from critical deadlines, anticipate risks and dependencies, and help keep the portfolio moving.

Where You’ll Make an Impact

• Own the Marketplace Operations project portfolio from planning through execution and handoff

• Manage multiple concurrent workstreams across Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams

• Run the operating cadence for the portfolio and provide clear, executive ready status updates

• Maintain a single source of truth for initiatives, owners, milestones, dependencies, decisions, and deadlines

• Use data, dashboards, and SQL to independently validate project status rather than relying solely on reported updates

• Identify cross functional dependencies and surface risks before they impact critical deadlines

• Build alignment and hold owners accountable across teams you don’t directly manage

• Maintain clear decision and change documentation across initiatives

• Communicate risks early and bring options for moving forward

• Transition completed initiatives to day to day business owners with clear ownership, monitoring, and follow through

• Use AI agents, workflow automation, and other tools to make portfolio management smarter and more efficient

What You’ll Bring to the Team

• 4 to 8 years of experience managing complex, cross functional projects or programs in a metrics driven environment

• Proven ability to manage multiple projects or workstreams simultaneously

• Working SQL knowledge with the ability to write basic queries and independently verify data

• Fluency with performance KPIs including CPA, conversion rate, ROAS, pacing, and margin

• A track record of driving alignment and accountability across teams without direct authority

• Strong executive communication skills with the ability to communicate clearly and concisely

• The confidence to surface risks and deliver difficult news early, along with options for moving forward

• A strong sense of ownership and the ability to identify what needs attention without waiting to be told

What Sets You Apart

• Experience in performance marketing, marketplaces, adtech, insurtech, health insurance, lead generation, or a similar environment

• Experience working against immovable seasonal deadlines, major launches, enrollment periods, or peak business cycles

• Experience with Jira administration or workflow design

• Hands on experience using AI tools, LLM agents, or workflow automation in your day to day work

• Experience with BI and data platforms such as Sigma, Looker, Tableau, or Snowflake

• Familiarity with health insurance distribution, lead generation, or call marketplaces

Why Healthcare.com

We’re building a company for people who want to be part of what’s changing, not watching it happen. Here, you’ll have the opportunity to take on meaningful challenges, share new ideas, and make an impact you can see.

The Good Stuff

• Medical coverage with PPO and HSA plan options
• Company funded HSA contributions from $2,000 to $4,000 annually
• Dental and vision coverage
• 401(k) with company match and eligibility from day one
• Paid time off and company holidays
• Paid parental and pregnancy disability leave
• Company paid life and AD&D insurance
• Employee Assistance Program (EAP)
• Employee discounts on travel, entertainment, fitness, dining, and more

Bring your ideas. Bring your experience. Bring what makes you different.

We’ll give you the opportunity to make it matter.

Healthcare.com is an equal opportunity employer. We value different backgrounds, experiences, and perspectives and are committed to creating an inclusive workplace where everyone has the opportunity to thrive.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.