About the Team

OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers’ product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI’s customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams.

We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment.

This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available.

In this role, you will:

• Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team

• Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks stay healthy over time

• Lead strategy and program design for internal support initiatives, including specialization programs, quality initiatives, community support, product reliability and launch supportability

• Coordinate requirements, implementation, and ongoing iteration with internal build owners and systems partners

• Lead projects to identify, implement, and scale tools and automation that improve customer support efficiency and effectiveness

• Identify and scale practical AI-powered workflows across support operations, using automation, LLMs, and internal tooling to reduce manual work, improve resolution quality, and help the team operate more effectively at scale

• Collaborate across teams to identify opportunities for improvement, reduce friction, and enhance overall customer satisfaction

• Help shape the vision and strategy of a new team, contributing to its long-term success and influence across the organization

You might thrive in this role if you:

• Have 8+ years of experience in program management, operations, or support engineering, with a focus on building scalable processes and tooling

• Have shipped or maintained tools and automations (dashboards, ETL pipelines, low-code apps) that eliminated manual work and scaled beyond a single team

• Treat ChatGPT & LLMs as default co-developers, rapidly turning natural-language ideas into working code or queries

• Deeply enjoy working cross-functionally and are skilled at building relationships with Product, Engineering, and Operations teams

• Excel in a dynamic, high-impact team environment where you can create structure and make meaningful contributions

• Are passionate about using tools and automation to drive efficiency and improve customer outcomes

• Possess exceptional communication, organization, and problem-solving skills

• Have a high ownership mindset with a bias toward action; comfortable operating in ambiguity, driving clarity, and rolling up their sleeves to get things done

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Team

OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers’ product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI’s customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams.

We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment.

This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available.

In this role, you will:

• Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team

• Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks stay healthy over time

• Lead strategy and program design for internal support initiatives, including specialization programs, quality initiatives, community support, product reliability and launch supportability

• Coordinate requirements, implementation, and ongoing iteration with internal build owners and systems partners

• Lead projects to identify, implement, and scale tools and automation that improve customer support efficiency and effectiveness

• Identify and scale practical AI-powered workflows across support operations, using automation, LLMs, and internal tooling to reduce manual work, improve resolution quality, and help the team operate more effectively at scale

• Collaborate across teams to identify opportunities for improvement, reduce friction, and enhance overall customer satisfaction

• Help shape the vision and strategy of a new team, contributing to its long-term success and influence across the organization

You might thrive in this role if you:

• Have 8+ years of experience in program management, operations, or support engineering, with a focus on building scalable processes and tooling

• Have shipped or maintained tools and automations (dashboards, ETL pipelines, low-code apps) that eliminated manual work and scaled beyond a single team

• Treat ChatGPT & LLMs as default co-developers, rapidly turning natural-language ideas into working code or queries

• Deeply enjoy working cross-functionally and are skilled at building relationships with Product, Engineering, and Operations teams

• Excel in a dynamic, high-impact team environment where you can create structure and make meaningful contributions

• Are passionate about using tools and automation to drive efficiency and improve customer outcomes

• Possess exceptional communication, organization, and problem-solving skills

• Have a high ownership mindset with a bias toward action; comfortable operating in ambiguity, driving clarity, and rolling up their sleeves to get things done

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About Rewards Network

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners’ loyalty programs.

Our Culture

At Rewards Network, you’ll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company’s success. We take pride in partnering with the world’s most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

The Senior Technical Program Manager at Rewards Network owns the planning, governance, and delivery of the company’s most complex, strategic programs — including large-scale product transformations on our consumer- and restaurant-facing sides of the business, major product modernization initiatives (from discovery through launch), large-scale partner and restaurant onboarding programs, new strategic partner and payments integrations, and core payments infrastructure upgrades and migrations. Each of these spans multiple concurrent workstreams across Product, Engineering, Data, Partner Management, Marketing, and Operations. This role owns the end-to-end timeline, success, and delivery health of that program portfolio — from Conception through launch — establishing the operating rhythm and managing cross-program dependencies, risk, and stakeholder communication so Rewards Network’s highest-priority initiatives land on time, meet a standard of greatness, and align with business objectives.

This is an embedded owner into the cross-functional team: someone senior enough to operate without handholding, deep enough in the details of the work to know why each program matters (not just its next milestone), and comfortable reporting credibly in both directions — upward (to executives and senior leaders) with clean, balanced, actionable updates, and outward (to Partners, Ops, Marketing, and Engineering) to ensure alignment. This role reports directly to the Senior Director of Product and is an experienced individual contributor role for someone who thrives at the intersection of rigorous program governance and cross-functional influence at the executive level.

This is a hybrid position that requires in office presence 3 days a week (Tuesday-Thursday) in Chicago.

What you’ll bring to the table: (Responsibilities)

• Own end-to-end program management for Rewards Network’s most complex, cross-functional strategic initiatives — spanning platform transformations, product modernization efforts, large-scale partner and merchant onboarding, new partner and payments integrations, and core payments infrastructure upgrades — often managing several concurrently.
• Define and maintain program plans, timelines, milestones, and cross-program dependency maps; drive accountability against committed dates and quality bars.
• Proactively identify, track, and mitigate risks and issues; escalate appropriately and recommend trade-offs when scope, schedule, or resources require rebalancing.
• Work with Product leadership to ensure the right work is sequenced against available resources. Establish and run the governance operating model — steering committees, working-team cadences, and review rhythms — to keep each program’s health visible without active leadership involvement.
• Own program-level reporting and status communication to executives, senior leadership, and key stakeholders; translate complex delivery details across multiple concurrent programs into simple, clear, decision-ready summaries.
• Manage cross-program dependencies with internal partners and external integrations (e.g., loyalty program partners); ensure alignment on requirements, timelines, and acceptance criteria across every program in the portfolio.
• Own the cross-functional execution of product launches and go-to-market plans: coordinate readiness, dependencies, timing, and stakeholder alignment across Product, Engineering, Marketing, Sales, Legal, Finance, and Partner Management. Partner closely with Marketing on positioning and messaging, but owns the plan, the timeline, and an on-time, successful delivery.
• Serve as the primary point of contact and connective tissue for cross-functional programs — this includes applying pressure (or escalation) to other leaders as needed to keep programs on-track.
• Continuously improve program management practices, tools, templates, and governance processes, including eliciting feedback on how we can continue to improve them.
• Leverage AI tools and workflows to increase program management velocity and quality — accelerating status synthesis, risk analysis, and plan generation — and model AI-native practices for the broader cross-functional team.
• Champion a culture of clear ownership, transparent communication, and continuous improvement across the organization.

Do you have the right mix of ingredients: (Requirements)

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
• 7-10 years of technical program or project management experience delivering software/technology initiatives in a SaaS, B2B, B2C, or B2B2C environment, including experience managing a portfolio of related, concurrent programs.
• Demonstrated experience leading a portfolio of multiple concurrent, related programs from inception to launch, with enough technical fluency to engage credibly with Engineering on architecture, sequencing, and risk.
• Experience working with Agile delivery teams (Scrum, Kanban, or hybrid).
• Experience presenting program-level status to executives and senior-leaders.
• Demonstrated ability to ramp quickly into ambiguous, in-flight programs and operate independently within days or weeks, not months.
• Strong program and project management fundamentals: scope definition, scheduling, cross-program dependency management, identifying risks, risk management, and change control.
• Excellent ability to translate ambiguous business goals into structured, actionable plans with clear milestones and accountability.
• Proven experience leading cross-functional programs (engineering, design, product, marketing, partner management, operations) without direct authority.
• Operates as an embedded owner, not a meeting scheduler or status relay — brings a point of view on risk and sequencing rather than simply passing along what others report.
• Comfortable partnering with Product Marketing and Marketing on go-to-market execution — translating an agreed positioning and messaging strategy into a coordinated, cross-functional launch plan, timeline, and readiness checklist.
• Proficiency with program and project management and collaboration tools: JIRA, Confluence, Asana, Miro; comfort with reporting tools and dashboards (e.g., advanced JIRA, Tableau, or similar). Experience designing and running a program governance model — steering committees, working-team cadences, and demo/review rhythms — that scales with a program’s complexity.
• Strong analytical skills and the ability to use data to inform planning, identify bottlenecks, and measure delivery health.
• World-class written and verbal communication skills; ability to tailor messaging from individual contributors up to executive leadership.
• Calm under pressure with strong stakeholder management, negotiation, and conflict resolution skills.
• AI-native and proficient with modern AI tools (e.g., ChatGPT, Glean, Claude) to accelerate day-to-day program management — drafting plans and status updates, synthesizing data across systems, and surfacing risks faster — with a mindset of continuously adopting new AI-enabled workflows as they emerge.
• Ability to manage multiple, complex, competing priorities in a fast-paced, ambiguous environment.

Education, Certifications and Experience: Preferred

• PMP, PgMP, CSM, PMI-ACP or equivalent program/project management certification.
• Experience in FinTech, MarTech, restaurant, dining, hospitality, or loyalty/rewards industries.
• Experience coordinating with external partners (e.g., loyalty programs, integration partners, vendors) on joint roadmaps and delivery commitments.
• Experience coordinating product launches or go-to-market execution in partnership with Product Marketing or Marketing teams.
• Experience managing data, analytics, or AI/ML-driven product initiatives.

What you’ll love about us:

Comprehensive benefits package, which includes:

• This is a full-time, exempt position. The base salary range for this role in Chicago is $140,000–$160,000 annually, depending on candidate’s experience, as well as skills, and other factors. This role is also eligible for an annual bonus target of 15%, bringing total target compensation to $161,000–$184,000.
• Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave.
• Generous dining reimbursement when you dine with our restaurant clients
• 401(k) plan with a company match
• Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
• Partnership with Rx n Go, offering certain prescriptions for free
• Two dental plan options and a vision plan
• Flexible Spending Accounts and a pre-tax commuter benefit program
• Accident, Critical Illness, and Hospital Indemnity Insurance Plans
• Short Term and Long Term disability
• Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
• Employee Life Assistance Program
• Hybrid working environment in a new office space downtown near the Metra Train stations and catered lunches on Tuesdays.

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Expected Pay Range

$140,000—$160,000 USD

About Rewards Network

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners’ loyalty programs.

Our Culture

At Rewards Network, you’ll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company’s success. We take pride in partnering with the world’s most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

The Senior Technical Program Manager at Rewards Network owns the planning, governance, and delivery of the company’s most complex, strategic programs — including large-scale product transformations on our consumer- and restaurant-facing sides of the business, major product modernization initiatives (from discovery through launch), large-scale partner and restaurant onboarding programs, new strategic partner and payments integrations, and core payments infrastructure upgrades and migrations. Each of these spans multiple concurrent workstreams across Product, Engineering, Data, Partner Management, Marketing, and Operations. This role owns the end-to-end timeline, success, and delivery health of that program portfolio — from Conception through launch — establishing the operating rhythm and managing cross-program dependencies, risk, and stakeholder communication so Rewards Network’s highest-priority initiatives land on time, meet a standard of greatness, and align with business objectives.

This is an embedded owner into the cross-functional team: someone senior enough to operate without handholding, deep enough in the details of the work to know why each program matters (not just its next milestone), and comfortable reporting credibly in both directions — upward (to executives and senior leaders) with clean, balanced, actionable updates, and outward (to Partners, Ops, Marketing, and Engineering) to ensure alignment. This role reports directly to the Senior Director of Product and is an experienced individual contributor role for someone who thrives at the intersection of rigorous program governance and cross-functional influence at the executive level.

This is a hybrid position that requires in office presence 3 days a week (Tuesday-Thursday) in Chicago.

What you’ll bring to the table: (Responsibilities)

• Own end-to-end program management for Rewards Network’s most complex, cross-functional strategic initiatives — spanning platform transformations, product modernization efforts, large-scale partner and merchant onboarding, new partner and payments integrations, and core payments infrastructure upgrades — often managing several concurrently.
• Define and maintain program plans, timelines, milestones, and cross-program dependency maps; drive accountability against committed dates and quality bars.
• Proactively identify, track, and mitigate risks and issues; escalate appropriately and recommend trade-offs when scope, schedule, or resources require rebalancing.
• Work with Product leadership to ensure the right work is sequenced against available resources. Establish and run the governance operating model — steering committees, working-team cadences, and review rhythms — to keep each program’s health visible without active leadership involvement.
• Own program-level reporting and status communication to executives, senior leadership, and key stakeholders; translate complex delivery details across multiple concurrent programs into simple, clear, decision-ready summaries.
• Manage cross-program dependencies with internal partners and external integrations (e.g., loyalty program partners); ensure alignment on requirements, timelines, and acceptance criteria across every program in the portfolio.
• Own the cross-functional execution of product launches and go-to-market plans: coordinate readiness, dependencies, timing, and stakeholder alignment across Product, Engineering, Marketing, Sales, Legal, Finance, and Partner Management. Partner closely with Marketing on positioning and messaging, but owns the plan, the timeline, and an on-time, successful delivery.
• Serve as the primary point of contact and connective tissue for cross-functional programs — this includes applying pressure (or escalation) to other leaders as needed to keep programs on-track.
• Continuously improve program management practices, tools, templates, and governance processes, including eliciting feedback on how we can continue to improve them.
• Leverage AI tools and workflows to increase program management velocity and quality — accelerating status synthesis, risk analysis, and plan generation — and model AI-native practices for the broader cross-functional team.
• Champion a culture of clear ownership, transparent communication, and continuous improvement across the organization.

Do you have the right mix of ingredients: (Requirements)

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
• 7-10 years of technical program or project management experience delivering software/technology initiatives in a SaaS, B2B, B2C, or B2B2C environment, including experience managing a portfolio of related, concurrent programs.
• Demonstrated experience leading a portfolio of multiple concurrent, related programs from inception to launch, with enough technical fluency to engage credibly with Engineering on architecture, sequencing, and risk.
• Experience working with Agile delivery teams (Scrum, Kanban, or hybrid).
• Experience presenting program-level status to executives and senior-leaders.
• Demonstrated ability to ramp quickly into ambiguous, in-flight programs and operate independently within days or weeks, not months.
• Strong program and project management fundamentals: scope definition, scheduling, cross-program dependency management, identifying risks, risk management, and change control.
• Excellent ability to translate ambiguous business goals into structured, actionable plans with clear milestones and accountability.
• Proven experience leading cross-functional programs (engineering, design, product, marketing, partner management, operations) without direct authority.
• Operates as an embedded owner, not a meeting scheduler or status relay — brings a point of view on risk and sequencing rather than simply passing along what others report.
• Comfortable partnering with Product Marketing and Marketing on go-to-market execution — translating an agreed positioning and messaging strategy into a coordinated, cross-functional launch plan, timeline, and readiness checklist.
• Proficiency with program and project management and collaboration tools: JIRA, Confluence, Asana, Miro; comfort with reporting tools and dashboards (e.g., advanced JIRA, Tableau, or similar). Experience designing and running a program governance model — steering committees, working-team cadences, and demo/review rhythms — that scales with a program’s complexity.
• Strong analytical skills and the ability to use data to inform planning, identify bottlenecks, and measure delivery health.
• World-class written and verbal communication skills; ability to tailor messaging from individual contributors up to executive leadership.
• Calm under pressure with strong stakeholder management, negotiation, and conflict resolution skills.
• AI-native and proficient with modern AI tools (e.g., ChatGPT, Glean, Claude) to accelerate day-to-day program management — drafting plans and status updates, synthesizing data across systems, and surfacing risks faster — with a mindset of continuously adopting new AI-enabled workflows as they emerge.
• Ability to manage multiple, complex, competing priorities in a fast-paced, ambiguous environment.

Education, Certifications and Experience: Preferred

• PMP, PgMP, CSM, PMI-ACP or equivalent program/project management certification.
• Experience in FinTech, MarTech, restaurant, dining, hospitality, or loyalty/rewards industries.
• Experience coordinating with external partners (e.g., loyalty programs, integration partners, vendors) on joint roadmaps and delivery commitments.
• Experience coordinating product launches or go-to-market execution in partnership with Product Marketing or Marketing teams.
• Experience managing data, analytics, or AI/ML-driven product initiatives.

What you’ll love about us:

Comprehensive benefits package, which includes:

• This is a full-time, exempt position. The base salary range for this role in Chicago is $140,000–$160,000 annually, depending on candidate’s experience, as well as skills, and other factors. This role is also eligible for an annual bonus target of 15%, bringing total target compensation to $161,000–$184,000.
• Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave.
• Generous dining reimbursement when you dine with our restaurant clients
• 401(k) plan with a company match
• Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
• Partnership with Rx n Go, offering certain prescriptions for free
• Two dental plan options and a vision plan
• Flexible Spending Accounts and a pre-tax commuter benefit program
• Accident, Critical Illness, and Hospital Indemnity Insurance Plans
• Short Term and Long Term disability
• Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
• Employee Life Assistance Program
• Hybrid working environment in a new office space downtown near the Metra Train stations and catered lunches on Tuesdays.

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Expected Pay Range

$140,000—$160,000 USD

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Senior Specialist, Change Management will play a key role in ensuring projects meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, responsible for creating and implementing change management strategies and plans. This includes, but is not limited to, change management planning, , communication strategy and execution, stakeholder adoption, training curriculum design/maintenance, and creation and maintenance of training courses and course assets. The Senior Specialist, Change Management role will work to drive faster adoption, higher ultimate utilization of and proficiency which will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

Responsibilities:

•Develop and execute multiple change management strategies in support of project efforts, including consistent and integrated change management, communications, and training plans. Apply structured Change Management methodology to small-scale initiatives.

•The Senior Specialist, Change Management position will be accountable to the Associate Director of Change Management, Training and Communications in the Finance Shared Services Organization. The key impact of this role is to ensure meaningful, impactful Change Management activities to drive the effectiveness of multiple cross-functional projects.

•Collaboration with broader Cross Functional Teams, Stakeholder and Change Management Team on various projects to build integrated plans and ensure timely delivery of deliverables to support business needs.

•Conduct change impact analysis across people, process and technology dimensions, risk assessments, change readiness assessments to improve people ROI and successfully lead people through transitions

•Build relationships as trusted partner with leadership team and project leads to identify and address gaps.

•Defines and measures success criteria and monitors Change Management progress

•Ability to write and edit engaging and visually appealing communications in support of related projects and targeted process area coordinating with Director Change Manager, where needed (i.e.: project communications, success stories/wins, executive summaries, blog posts, presentations)Supports the design, development, and deployment of training courses and associated course assets leveraging eLearning and blended solutions

•Monitors and evaluates the effectiveness of training curriculum by creating and implementing measures to track outcomes.

•Utilizes standard communication and training templates and processes (i.e.: SharePoint and/or shared drive, Captivate)

•Ensures all change management, training and communication deliverables are in alignment with AbbVie Branding guidelines; formats/packages and organizes assets prior to delivery.

•Works with Director Change Management, Training, & Communications to identify and pursue related initiatives that will improve internal communications, promote employee engagement, and support/promote company culture and shared values. • Leverage available metrics and reports to identify Change Management opportunities to better support and drive model adoption and improve collaboration. Works closely with the Training Logistics team to ensure timely and accurate training and documentation

.

Qualifications

•Bachelors Degree with 6 years of experience OR Masters Degree and 5 years of experience OR PhD and 0 years of experience in related field.

•Change Management Methodology Certification Preferred (e.g.: PROSCI Certification, ACMP Certification, or Managed Change Certification)

•Analytical, problem solving, and conceptual skills

•Proven ability to adapt communication style for a variety of modes as well as for multicultural audiences.

•Strong command of the English language and effective communication skills with employees at any level in the organization, including executives, are a must.

•Strong group facilitation experience and written communication.

.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors  including  geographic location, and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to  participate in our short-term incentive programs.  ​

Note: No amount of pay is  considered to be wages or compensation until such amount is earned,  vested,  and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a   particular employee  remains in the Company’s sole and absolute discretion unless and until paid and may be  modified at the Company’s sole and absolute discretion,  consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Organizational Summary

Contraceptive care is basic healthcare. Yet too many patients in the U.S. struggle to access the care they need, when they need it. Founded in 2014, Upstream USA is a national, nonpartisan nonprofit dedicated to ensuring that equitable, patient-centered contraceptive care is available to everyone.

Our Mission and Impact

Upstream works to ensure individuals can make fully informed, autonomous decisions about the contraceptive methods that are best for them. We are currently the largest contraceptive organization in the country improving contraceptive care in primary care settings, operating in 37 states and Washington, D.C.

While our foundational work focuses on partnering with healthcare organizations offering primary care, such as federally qualified healthcare centers (FQHC) and health systems, we are always evolving. We are actively pursuing additional, innovative paths to ensure every patient has streamlined access to the contraceptive service of their choice, where and when it is most convenient for them.

A Different Kind of Nonprofit

Supported entirely by venture philanthropy, Upstream operates with a culture of aggressive growth and a laser focus on measurable outcomes. To maintain our independence and nonpartisan stance, we do not accept funding from the government or pharmaceutical companies.

• Our 2030 Goal: We are on a mission to partner with organizations that collectively reach 5 million patients of reproductive age.
• Recognition: We are a 2023 Audacious Project recipient, with our work featured in publications like Harvard Public Health, Bloomberg, and MedPage Today.

We welcome individuals who are driven by impact and scale to join us in making equitable contraceptive access a reality for all.

Position Summary

Upstream’s Data, Analytics and Technology (DAT) team works cross-functionally to ensure software, hardware, and data function optimally while leading improvement projects that shape the business and promote organizational effectiveness, efficiency, and data-driven decision making. The team also supports Upstream’s growing, organization-wide use of AI.

This role exists to expand the team’s capacity to deliver. Reporting to the Manager of Data, Analytics, Technology & Security, the Sr. Analyst, Technology & Project Management partners closely with the DAT leadership team and colleagues across Upstream to own and move forward the work that keeps initiatives shipping: project management, data analysis and reporting, and the hands-on execution in between the planning and the doing, and adds a versatile, technically capable partner who can both plan the work and do it.

The ideal candidate is a pragmatic, highly organized, and exceptional communicator who is as comfortable running a stakeholder meeting as building a report or completing a project. They are curious, detail-oriented, and energized by turning ambiguous needs into finished work in a fast-moving, lean environment.

Essential Duties and Responsibilities

Technical Project Management (60%)

• Own end-to-end project management, from intake through delivery, for DAT initiatives on the team’s roadmap, including data migrations, IT operations improvements, and the central data-layer buildout.
• Manage scope, timelines, dependencies, and stakeholders using agile/Kanban methods; align people on outcomes, owners, and deadlines, and keep work visible and moving, anticipating blockers and keeping initiatives and the team on track.
• Cultivate cross-departmental relationships and drive projects to completion, bringing a technical skill set that lets you both coordinate the work and contribute to it directly, including by not limited to supporting Upstream’s evolving central data warehouse / data-layer strategy.
• Serve as a resource for turning data into decisions across teams.

Automation, Tooling & Process Improvement (25%)

• Build and improve MVP (Minimum Viable Product) workflow automations and solutions that remove manual work across teams, then iterate based on real use and feedback.
• Translate staff pain points and ideas into documented, repeatable, right-sized workflows. Train others so improvements stick and scale.
• Drive initiatives to completion, often coordinating and contributing directly to the work.

Systems, AI Adoption & Operations Support (15%)

• Support software and hardware administration and asset lifecycle management (SaaS apps, laptops, office tech) and coordination with third-party technology vendors.
• Support Upstream’s AI adoption efforts with hands-on help on pilots, education and training, documentation, and change management.
• Support selection, implementation, and administration across Upstream’s SaaS application stack (Google Workspace, Snowflake, Power BI, Vena, ADP, Greenhouse, and others)
• Help improve and, where possible, automate helpdesk and support functions; monitor and elevate recurring issues, propose, and help implement process enhancements.
• Additional duties as assigned.

Required Education, Experience, Knowledge, Skills, and Abilities

Upstream fosters a mission-oriented workplace and welcomes applicants of all backgrounds. The ideal candidate upholds our mission of accessible, patient-centered contraceptive care, builds trust through empathy and honesty, and contributes to a collaborative culture. They bring enthusiasm to their work, creating opportunities for connection and celebration.

• Exceptional communication and interpersonal skills, including clear writing and confident facilitation. Able to translate between technical and non-technical audiences and build trust with colleagues, vendors, and leadership.
• 4+ years of relevant experience across some combination of project management, data analysis/reporting, and technology/operations.
• Demonstrated project management experience. Able to run multiple projects and incoming requests simultaneously, ideally using agile/Kanban methods and a work-management or ticketing system (Asana, Autotask, etc.).
• Hands-on experience doing data analysis and reporting, building dashboards and reports (Power BI, Google Sheets/Excel) and preparing and transforming data (“ETL-type” work).
• Demonstrates a strong bias toward action and ownership. Comfortable both developing strategy and executing it—delivering an initial solution quickly, then iterating and improving over time.
• Proven ability to learn new systems and processes quickly and to solve ambiguous problems with high attention to detail.
• Comfort with using AI tools and a willingness to experiment and innovate with them to help Upstream accelerate towards achieving our mission.
• AI Fluency & Tool Integration: Ability to identify and leverage generative AI tools (such as LLMs, image generators, or industry-specific copilots) to streamline workflows, automate repetitive tasks, and enhance overall output quality while maintaining the proper human checkpoints.
• AI Prompt Engineering & Critical Output Evaluation: Proficiency in crafting effective prompts to achieve desired outcomes and the critical thinking skills necessary to audit, fact-check, and refine AI-generated content for accuracy and brand alignment.
• Ethical AI Awareness: A foundational understanding of the ethical implications of AI, including data privacy, bias recognition, and the responsible use of company information in third-party AI environments.
• Demonstrates the ability to remain focused, adaptable, and solution-oriented in the face of challenges, setbacks, or ambiguity. Approaches obstacles with a growth mindset and maintains a steady commitment to goals, even under pressure or changing circumstances; resilient.
• While we are a remotely based organization, we maintain an on-camera culture during meetings to support connection, engagement, teaming and collaboration. Must be comfortable and able to participate in this environment

Valued and Non-Essential Education, Experience, Knowledge, Skills, and Ability (Not required to apply)

• Bachelor’s degree in Business, Information Technology, Computer Science, Data/Analytics, Engineering, or a related field, or equivalent work experience; relevant industry certifications are a plus.
• Scripting (Python, Google Apps Script), SQL, or APIs.
• Experience with ETL/ELT pipelines and data-warehouse tooling (e.g., Snowflake, Fivetran) and data validation techniques.
• Familiarity or experience with Salesforce
• Experience building workflow automations, AI agents, and other AI-based solutions.
• Familiarity with SaaS administration and best practices.
• Familiarity with enterprise AI platforms (Gemini, Claude, Cortex, etc.).
• Experience in a healthcare, nonprofit, or other mission-driven setting.
• Awareness of information security and/or HIPAA concepts.

Travel Requirements

This role will require up to 15% business travel. All Upstreamers can expect a minimum of 8 days of business travel per year to attend 1 annual organizational retreat and 1 or 2 annual team/department meetings.

Hiring Range

$100,000—$110,000 USD

Pay Transparency

Final offers for this position will be based upon several factors including the scope of the role, market compensation analysis, position requirements, candidate’s experience level and capabilities, fairness in internal pay considerations and will be made within the parameters of Upstream USA’s compensation framework and philosophy.

Other Upstream Staff Expectations

• All Upstreamers must be able to attend work-related in-person meetings and functions as needed.
• In our hybrid work environments, there is a basic expectation that our Upstreamers will ensure that their work from home setups will have reliable access to phone and Internet to ensure connectivity to their teams.
• At Upstream we gather for moments that matter for training, teaming and connection. Our teams come together for occasional in person meetings and organizational retreats. As part of our hybrid work practices, this travel expectation will be applicable for all Upstreamers, even those based remotely.
• Engage in organization-sponsored  learning & development

Upstream Benefits

Upstream USA offers a comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match, generous vacation, personal, sick and holiday time off, parental leave, professional development, a fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week. Intern positions and contingent worker roles are not eligible for benefits.

Hiring Process

Candidates who advance in our preliminary review process will have an opportunity to discuss the position, their employment background and lived experience with a member of our talent acquisition team by telephone. Those who advance to subsequent steps in our interview process may participate in up to three rounds of meetings by Zoom or in person and in a thought exercise/case study assignment. Each round could consist of multiple meetings with various Upstreamers. If you need anything in advance of your interviews, please reach out to your recruiter.

Our Culture

We are dedicated to fostering a fair and accessible talent lifecycle, ensuring that every individual has the opportunity to thrive. From recruitment to career development, we strive to create a workplace where talent is recognized, supported, and empowered to contribute meaningfully. Building a strong, representative workforce is essential to our success, and we prioritize collaboration, transparency, and shared leadership to cultivate an environment where all voices are heard and valued.

Our commitment extends beyond hiring—we invest in professional growth, mentorship, and inclusive workplace practices to support long-term success for our employees. You can learn more about our organization on our career site.

Upstream Careers

Our goal is to attract, develop and retain exceptional people, and to create a work environment that is dynamic, rewarding and enables each of us to realize our potential.  Upstream is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genetic information, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Upstream USA participates in E-Verify.

Upstream Headquarters

2 Oliver Street, Suite 402, Boston, MA 02109

www.upstream.org

No phone calls please.

Be advised that we do not ever conduct hiring interviews via text or email. Please protect yourself by learning more about our hiring practices and common red flags to look out for.

Organizational Summary

Contraceptive care is basic healthcare. Yet too many patients in the U.S. struggle to access the care they need, when they need it. Founded in 2014, Upstream USA is a national, nonpartisan nonprofit dedicated to ensuring that equitable, patient-centered contraceptive care is available to everyone.

Our Mission and Impact

Upstream works to ensure individuals can make fully informed, autonomous decisions about the contraceptive methods that are best for them. We are currently the largest contraceptive organization in the country improving contraceptive care in primary care settings, operating in 37 states and Washington, D.C.

While our foundational work focuses on partnering with healthcare organizations offering primary care, such as federally qualified healthcare centers (FQHC) and health systems, we are always evolving. We are actively pursuing additional, innovative paths to ensure every patient has streamlined access to the contraceptive service of their choice, where and when it is most convenient for them.

A Different Kind of Nonprofit

Supported entirely by venture philanthropy, Upstream operates with a culture of aggressive growth and a laser focus on measurable outcomes. To maintain our independence and nonpartisan stance, we do not accept funding from the government or pharmaceutical companies.

• Our 2030 Goal: We are on a mission to partner with organizations that collectively reach 5 million patients of reproductive age.
• Recognition: We are a 2023 Audacious Project recipient, with our work featured in publications like Harvard Public Health, Bloomberg, and MedPage Today.

We welcome individuals who are driven by impact and scale to join us in making equitable contraceptive access a reality for all.

Position Summary

Upstream’s Data, Analytics and Technology (DAT) team works cross-functionally to ensure software, hardware, and data function optimally while leading improvement projects that shape the business and promote organizational effectiveness, efficiency, and data-driven decision making. The team also supports Upstream’s growing, organization-wide use of AI.

This role exists to expand the team’s capacity to deliver. Reporting to the Manager of Data, Analytics, Technology & Security, the Sr. Analyst, Technology & Project Management partners closely with the DAT leadership team and colleagues across Upstream to own and move forward the work that keeps initiatives shipping: project management, data analysis and reporting, and the hands-on execution in between the planning and the doing, and adds a versatile, technically capable partner who can both plan the work and do it.

The ideal candidate is a pragmatic, highly organized, and exceptional communicator who is as comfortable running a stakeholder meeting as building a report or completing a project. They are curious, detail-oriented, and energized by turning ambiguous needs into finished work in a fast-moving, lean environment.

Essential Duties and Responsibilities

Technical Project Management (60%)

• Own end-to-end project management, from intake through delivery, for DAT initiatives on the team’s roadmap, including data migrations, IT operations improvements, and the central data-layer buildout.
• Manage scope, timelines, dependencies, and stakeholders using agile/Kanban methods; align people on outcomes, owners, and deadlines, and keep work visible and moving, anticipating blockers and keeping initiatives and the team on track.
• Cultivate cross-departmental relationships and drive projects to completion, bringing a technical skill set that lets you both coordinate the work and contribute to it directly, including by not limited to supporting Upstream’s evolving central data warehouse / data-layer strategy.
• Serve as a resource for turning data into decisions across teams.

Automation, Tooling & Process Improvement (25%)

• Build and improve MVP (Minimum Viable Product) workflow automations and solutions that remove manual work across teams, then iterate based on real use and feedback.
• Translate staff pain points and ideas into documented, repeatable, right-sized workflows. Train others so improvements stick and scale.
• Drive initiatives to completion, often coordinating and contributing directly to the work.

Systems, AI Adoption & Operations Support (15%)

• Support software and hardware administration and asset lifecycle management (SaaS apps, laptops, office tech) and coordination with third-party technology vendors.
• Support Upstream’s AI adoption efforts with hands-on help on pilots, education and training, documentation, and change management.
• Support selection, implementation, and administration across Upstream’s SaaS application stack (Google Workspace, Snowflake, Power BI, Vena, ADP, Greenhouse, and others)
• Help improve and, where possible, automate helpdesk and support functions; monitor and elevate recurring issues, propose, and help implement process enhancements.
• Additional duties as assigned.

Required Education, Experience, Knowledge, Skills, and Abilities

Upstream fosters a mission-oriented workplace and welcomes applicants of all backgrounds. The ideal candidate upholds our mission of accessible, patient-centered contraceptive care, builds trust through empathy and honesty, and contributes to a collaborative culture. They bring enthusiasm to their work, creating opportunities for connection and celebration.

• Exceptional communication and interpersonal skills, including clear writing and confident facilitation. Able to translate between technical and non-technical audiences and build trust with colleagues, vendors, and leadership.
• 4+ years of relevant experience across some combination of project management, data analysis/reporting, and technology/operations.
• Demonstrated project management experience. Able to run multiple projects and incoming requests simultaneously, ideally using agile/Kanban methods and a work-management or ticketing system (Asana, Autotask, etc.).
• Hands-on experience doing data analysis and reporting, building dashboards and reports (Power BI, Google Sheets/Excel) and preparing and transforming data (“ETL-type” work).
• Demonstrates a strong bias toward action and ownership. Comfortable both developing strategy and executing it—delivering an initial solution quickly, then iterating and improving over time.
• Proven ability to learn new systems and processes quickly and to solve ambiguous problems with high attention to detail.
• Comfort with using AI tools and a willingness to experiment and innovate with them to help Upstream accelerate towards achieving our mission.
• AI Fluency & Tool Integration: Ability to identify and leverage generative AI tools (such as LLMs, image generators, or industry-specific copilots) to streamline workflows, automate repetitive tasks, and enhance overall output quality while maintaining the proper human checkpoints.
• AI Prompt Engineering & Critical Output Evaluation: Proficiency in crafting effective prompts to achieve desired outcomes and the critical thinking skills necessary to audit, fact-check, and refine AI-generated content for accuracy and brand alignment.
• Ethical AI Awareness: A foundational understanding of the ethical implications of AI, including data privacy, bias recognition, and the responsible use of company information in third-party AI environments.
• Demonstrates the ability to remain focused, adaptable, and solution-oriented in the face of challenges, setbacks, or ambiguity. Approaches obstacles with a growth mindset and maintains a steady commitment to goals, even under pressure or changing circumstances; resilient.
• While we are a remotely based organization, we maintain an on-camera culture during meetings to support connection, engagement, teaming and collaboration. Must be comfortable and able to participate in this environment

Valued and Non-Essential Education, Experience, Knowledge, Skills, and Ability (Not required to apply)

• Bachelor’s degree in Business, Information Technology, Computer Science, Data/Analytics, Engineering, or a related field, or equivalent work experience; relevant industry certifications are a plus.
• Scripting (Python, Google Apps Script), SQL, or APIs.
• Experience with ETL/ELT pipelines and data-warehouse tooling (e.g., Snowflake, Fivetran) and data validation techniques.
• Familiarity or experience with Salesforce
• Experience building workflow automations, AI agents, and other AI-based solutions.
• Familiarity with SaaS administration and best practices.
• Familiarity with enterprise AI platforms (Gemini, Claude, Cortex, etc.).
• Experience in a healthcare, nonprofit, or other mission-driven setting.
• Awareness of information security and/or HIPAA concepts.

Travel Requirements

This role will require up to 15% business travel. All Upstreamers can expect a minimum of 8 days of business travel per year to attend 1 annual organizational retreat and 1 or 2 annual team/department meetings.

Hiring Range

$100,000—$110,000 USD

Pay Transparency

Final offers for this position will be based upon several factors including the scope of the role, market compensation analysis, position requirements, candidate’s experience level and capabilities, fairness in internal pay considerations and will be made within the parameters of Upstream USA’s compensation framework and philosophy.

Other Upstream Staff Expectations

• All Upstreamers must be able to attend work-related in-person meetings and functions as needed.
• In our hybrid work environments, there is a basic expectation that our Upstreamers will ensure that their work from home setups will have reliable access to phone and Internet to ensure connectivity to their teams.
• At Upstream we gather for moments that matter for training, teaming and connection. Our teams come together for occasional in person meetings and organizational retreats. As part of our hybrid work practices, this travel expectation will be applicable for all Upstreamers, even those based remotely.
• Engage in organization-sponsored  learning & development

Upstream Benefits

Upstream USA offers a comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match, generous vacation, personal, sick and holiday time off, parental leave, professional development, a fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week. Intern positions and contingent worker roles are not eligible for benefits.

Hiring Process

Candidates who advance in our preliminary review process will have an opportunity to discuss the position, their employment background and lived experience with a member of our talent acquisition team by telephone. Those who advance to subsequent steps in our interview process may participate in up to three rounds of meetings by Zoom or in person and in a thought exercise/case study assignment. Each round could consist of multiple meetings with various Upstreamers. If you need anything in advance of your interviews, please reach out to your recruiter.

Our Culture

We are dedicated to fostering a fair and accessible talent lifecycle, ensuring that every individual has the opportunity to thrive. From recruitment to career development, we strive to create a workplace where talent is recognized, supported, and empowered to contribute meaningfully. Building a strong, representative workforce is essential to our success, and we prioritize collaboration, transparency, and shared leadership to cultivate an environment where all voices are heard and valued.

Our commitment extends beyond hiring—we invest in professional growth, mentorship, and inclusive workplace practices to support long-term success for our employees. You can learn more about our organization on our career site.

Upstream Careers

Our goal is to attract, develop and retain exceptional people, and to create a work environment that is dynamic, rewarding and enables each of us to realize our potential.  Upstream is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genetic information, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Upstream USA participates in E-Verify.

Upstream Headquarters

2 Oliver Street, Suite 402, Boston, MA 02109

www.upstream.org

No phone calls please.

Be advised that we do not ever conduct hiring interviews via text or email. Please protect yourself by learning more about our hiring practices and common red flags to look out for.

About Portable

We are Australia’s leading innovation partners for public good – developing technology and design solutions that power the public and the people who serve it. We seek out areas of acute social need and work with government agencies, nonprofit organisations, and socially-minded businesses to make transformational change.

There are currently 65+ of us – researchers, strategists, designers, technologists, and producers – working from our head office in Collingwood and remotely from co-working spaces and homes across Australia.

This role sits within one of our Digital Product teams – cross-discipline delivery teams that operate as their own business units, each led by a Business Director.

Then there’s you!

You’re an experienced digital producer who thrives on the detail of delivery. You know how to keep a project or partnership on track – managing scope, risk, and communication so your team, and your partners, always know where things stand.

You’ve built genuine craft in production: you can run a workshop, write a statement of work, manage a budget, and hold a calm line when priorities shift. You’re not chasing a leadership title just yet – you’re focused on sharpening your delivery skills, building your commercial instincts, and taking on more as you’re ready for it.

You’ll work as part of a multidisciplinary delivery team, help deliver great outcomes for our partners, and play a growing role in how we win and shape new work.

What you’ll do

On a normal week, you might:

• Lead delivery on one or more projects end to end, keeping scope, budget, and timelines on track.
• Write and refine statements of work, tracking assumptions, risks, and dependencies as the work evolves.
• Run stand-ups, workshops, and partner check-ins, keeping your team and clients aligned on progress.
• Contribute to scoping and estimating for proposals, bringing a delivery lens to new business.
• Track budgets and forecasts, raising risks early and keeping profit margin on target.
• Coordinate research, design, and development inputs so the right work happens at the right time.
• Contribute to case studies and retrospectives once a project wraps up.

What we’re looking for

Must-haves

• Experience in digital project or product delivery, ideally 4 or more years, delivering research, design, or technology engagements.
• Comfort managing scope, budget, and timelines on partnerships of meaningful size.
• Strong organisational skills and an eye for detail, with the ability to juggle multiple priorities at once.
• Confident stakeholder communication, and the judgement to know when to escalate.
• Experience working in agile, multidisciplinary environments, using delivery tools such as Jira and Asana.
• A collaborative, pragmatic approach, and a genuine interest in growing your delivery and commercial skills over time.

Nice-to-haves

• Experience contributing to proposals, scoping, or business development.
• Exposure to digital products in the public, community, or non-profit sectors.

Key outcomes for this role

• You deliver great work on your projects and help us to win more
• Your projects land on time and on budget. Partners give positive feedback.
• You contribute to scoping and estimating for proposals, and to marketing activity and case studies.

How we remunerate and support our team

The salary range for this role is $106,000 – $118,000 plus superannuation, depending on experience.

Joining Portable means becoming part of an organisation with an award-winning workplace culture, where your contributions are valued and you’re supported by a genuinely multidisciplinary team.

Here’s what else you can look forward to:

• Meaningful work with impact – engagements that make a positive difference in areas like mental health, social justice, and accessibility.
• Flexible work arrangements – hybrid working (up to 2 days per week remotely), flexible hours, and personalised start and finish times.
• Enhanced leave benefits – bonus annual leave based on tenure, the option to purchase additional leave, paid volunteering leave, and paid mental health days with no explanation required.
• Growth and development – structured career pathways, an annual professional development allowance of $1,000–$2,000 and access to our Leadership programs.
• Wellbeing support – up to 4 counselling sessions per year through our EAP with The Mindroom, covering general wellbeing, career planning and life’s challenges.
• Financial and family support – profit-sharing bonuses, employee share options, salary sacrificing, enhanced parental leave, and flexible part-time arrangements.

How to apply

We’re committed to building a diverse and equitable team. People from underrepresented groups are strongly encouraged to apply.

To be considered, please send us:

• Your resume.
• A short (max. one-page) cover letter answering:
  • What attracted you to this role, and why do you think it’s a good fit for you?
  • Tell us about a partnership or project you managed where things didn’t go to plan. What did you do, and what did you learn?

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE:

Join the Genius team helping sportsbooks level up with live data, expert services, and fan-first experiences that drive global engagement.

You’ll work with Sportsbook customers and internal teams to deliver our Sportsbook products smoothly. You’ll be closely involved in integration projects, working alongside customers, product owners, developers, and onboarding officers to make sure each client gets what they need, on time.

WHAT YOU’LL DO:

• Monitor implementation requests from different channels, test solutions, and share clear information so clients get what they need on time
• Build strong working relationships with clients and internal teams, and manage expectations along the way
• Help customise client installation guides and other Sportsbook product materials
• Work closely with internal teams, including Sportsbook support, commercial, and delivery, to get projects done
• Use APIs to retrieve Sportsbook data, such as fixtures, schedules, and video access
• Investigate and escalate issues raised by clients or internal teams during integration
• Keep project status reports and client documentation accurate and up to date

WHAT YOU’LL BRING

• Knowledge of how APIs work, and confidence using API documentation to get and send information
• Experience implementing new customer products, including training users
• Comfortable using tools such as Zendesk, JIRA, Confluence, and Microsoft Office
• Working knowledge of T-SQL and API execution platforms
• Good understanding of the Sportsbook market and video streaming
• Strong project management skills, with the ability to manage several projects at once
• Excellent communication, problem-solving, and organisational skills

WHAT YOU’LL BRING

• At least two sports well, including their rules and how they work for Sportsbook customers
• What it’s like working directly with sportsbook or gaming clients

The monthly salary for this full-time role ranges from €2450 to €3010 gross. This role will also be eligible to take part in Genius Sports Group’s benefits plan.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.

One team, being brave, driving change

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

The Role

DEPT® is seeking a hybrid Technical Product & Program Manager (TPM) to drive the day-to-day execution of a high-velocity AI-enablement engineering partnership program for a premier global enterprise client. In this role, you will operate at the intersection of product strategy and agile delivery, bridging the gap between localized business stakeholders and a dedicated team of embedded engineers.

You will act as the shared strategic lead across two distinct enterprise business units, directly managing the project workflow for a pod of Forward Deployed Engineers (FDE). Partnering closely with the overarching Group Director, Program Management and the Senior Engineering Lead, you will translate raw marketer ideation and low-code prototypes into strict technical sprints, unblock development queues, and actively manage the day-to-day workflow within the client’s proprietary task and issue-tracking ecosystems.

What you’ll do

Product translation & requirements gathering

• Translate the vision: Partner directly with marketing and business stakeholders to evaluate their custom AI concepts and “vibe-coded” prototypes. Translate these functional mockups into rigorous, actionable technical requirements and user stories for your engineering pod.
• Help define the MVP: Act as the product owner for your specific business units, helping stakeholders prioritize features, define and document business logic, and help determine what is required for a rapid prototype versus a full production build.

Agile execution & workflow management

• Run your program engine: Own the day-to-day sprint management and task execution for your dedicated pod of embedded engineers.
• Master the internal ecosystem: Actively manage and maintain project momentum within the client’s complex, proprietary enterprise task-flow and bug-tracking systems. You will ensure every ticket is properly routed, dependencies are logged, and code-review queues are unblocked.
• Clear the path: Proactively identify and help resolve technical dependencies - such as complex infrastructure permissions, environment setups, and data access approvals - before they slow down engineering velocity.

Cross-pollination & delivery

• Bridge the business units: Serve as a shared resource across two distinct enterprise verticals. You will build deep subject matter expertise in both areas and proactively cross-pollinate technical learnings, ensuring that a breakthrough in one unit is leveraged by the other.
• Ensure SLA compliance: Track and enforce service level agreements (SLAs) for different technical tracks, ensuring your engineering pod delivers rapid prototypes and safe testing environments on time and on budget.
• Maintain architectural alignment: Work closely with the central technical governance team to ensure all localized builds meet strict enterprise architecture, data privacy, and security standards.

What you’ll bring

• Hybrid expertise: 5+ years of experience acting as a Technical Program Manager, Technical Product Manager, or Agile Scrum Master - ideally blending the strategic “why” of product management with the executional “how” of program delivery.
• System navigation: Deep experience operating within complex, proprietary enterprise ticketing, task, and bug-tracking systems (e.g., Jira, Azure DevOps, or proprietary big-tech internal equivalents).
• Technical fluency: A strong understanding of modern web application architecture, API integrations, cloud environments, and emerging AI/LLM capabilities. You do not need to write code, but you must be able to hold your own in deep technical architectural discussions with senior engineers.
• Cross-functional agility: Proven ability to manage competing priorities across multiple distinct business units simultaneously, seamlessly context-switching between different stakeholder needs.
• Unblocker and helper mentality: A relentless, proactive approach to identifying bottlenecks - whether they are bureaucratic approval queues or technical dependencies - and actively clearing the path for your developers.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.

US Remote Range

$96,200—$135,000 USD

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

The Role

DEPT® is seeking a hybrid Technical Product & Program Manager (TPM) to drive the day-to-day execution of a high-velocity AI-enablement engineering partnership program for a premier global enterprise client. In this role, you will operate at the intersection of product strategy and agile delivery, bridging the gap between localized business stakeholders and a dedicated team of embedded engineers.

You will act as the shared strategic lead across two distinct enterprise business units, directly managing the project workflow for a pod of Forward Deployed Engineers (FDE). Partnering closely with the overarching Group Director, Program Management and the Senior Engineering Lead, you will translate raw marketer ideation and low-code prototypes into strict technical sprints, unblock development queues, and actively manage the day-to-day workflow within the client’s proprietary task and issue-tracking ecosystems.

What you’ll do

Product translation & requirements gathering

• Translate the vision: Partner directly with marketing and business stakeholders to evaluate their custom AI concepts and “vibe-coded” prototypes. Translate these functional mockups into rigorous, actionable technical requirements and user stories for your engineering pod.
• Help define the MVP: Act as the product owner for your specific business units, helping stakeholders prioritize features, define and document business logic, and help determine what is required for a rapid prototype versus a full production build.

Agile execution & workflow management

• Run your program engine: Own the day-to-day sprint management and task execution for your dedicated pod of embedded engineers.
• Master the internal ecosystem: Actively manage and maintain project momentum within the client’s complex, proprietary enterprise task-flow and bug-tracking systems. You will ensure every ticket is properly routed, dependencies are logged, and code-review queues are unblocked.
• Clear the path: Proactively identify and help resolve technical dependencies - such as complex infrastructure permissions, environment setups, and data access approvals - before they slow down engineering velocity.

Cross-pollination & delivery

• Bridge the business units: Serve as a shared resource across two distinct enterprise verticals. You will build deep subject matter expertise in both areas and proactively cross-pollinate technical learnings, ensuring that a breakthrough in one unit is leveraged by the other.
• Ensure SLA compliance: Track and enforce service level agreements (SLAs) for different technical tracks, ensuring your engineering pod delivers rapid prototypes and safe testing environments on time and on budget.
• Maintain architectural alignment: Work closely with the central technical governance team to ensure all localized builds meet strict enterprise architecture, data privacy, and security standards.

What you’ll bring

• Hybrid expertise: 5+ years of experience acting as a Technical Program Manager, Technical Product Manager, or Agile Scrum Master - ideally blending the strategic “why” of product management with the executional “how” of program delivery.
• System navigation: Deep experience operating within complex, proprietary enterprise ticketing, task, and bug-tracking systems (e.g., Jira, Azure DevOps, or proprietary big-tech internal equivalents).
• Technical fluency: A strong understanding of modern web application architecture, API integrations, cloud environments, and emerging AI/LLM capabilities. You do not need to write code, but you must be able to hold your own in deep technical architectural discussions with senior engineers.
• Cross-functional agility: Proven ability to manage competing priorities across multiple distinct business units simultaneously, seamlessly context-switching between different stakeholder needs.
• Unblocker and helper mentality: A relentless, proactive approach to identifying bottlenecks - whether they are bureaucratic approval queues or technical dependencies - and actively clearing the path for your developers.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.

US Remote Range

$96,200—$135,000 USD

Title : Scrum MasterLocation : New York/ RemoteVisa : GC, USC, GC-EADPay Rate : $47/hr on W2Description: The Scrum Master coordinates an agile development team, ensures all activities use the principles of the Scrum Framework.

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Purpose:

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is a key to ensuring successful delivery against the program- and study-level accountabilities assigned to Clinical Data Strategy and Operations (CDSO).

Responsibilities:

• Aligns CDSO study teams with program- and study-level strategies. Supports governance of assigned programs and studies, both within and outside CDSO. Assigned programs may include programs of any size or any complexity.
• For assigned programs, acts as single point of contact and accountable operational lead from CDSO. Coordinates associated CDSO study teams to meet operational objectives. Engages and connects global functional and cross-functional teams at both the program and study levels.
• Interacts with and influences all levels of management and cross-functional team members to achieve program objectives. Represents DS in cross-functional forums and, if assigned, leadership meetings.
• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines of own, as well as studies managed by the team. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions.
• Ensure adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards. Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development. Coordinates and participates as the DS study owner in regulatory inspections and internal quality audits.
• Participates in oversight of vendors and provides feedback related to clinical trial operations, issues, and trends in performance.
• Responsible for coaching and mentoring team members, as well as providing input into their development.
• Leads CDSO and cross-functional innovation and process improvement initiatives.
• If assigned, responsible for identifying training needs and standardizing and facilitating training solutions for DS roles. Conducts “lessons learned” across functions.
• May include direct and/or indirect supervision of staff, as well as contract resources.

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired.
• Must have 8+ years of pharma / clinical research / data management / health care experience or 10+ years of project management experience (and / or applicable work experience).
• In-depth understanding of clinical trial processes and involved functional stakeholders, and clinical\ technology. Management of a clinical trial from initiation through to completion in a lead role is required.
• Demonstrated performance as a cross-functional leader. Demonstrated ability to influence others without direct authority. Demonstrated ability to successfully coach / mentor in a matrix environment. Demonstrated effective communication skills. Demonstrated effective analytical skills.

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Purpose:

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is a key to ensuring successful delivery against the program- and study-level accountabilities assigned to Clinical Data Strategy and Operations (CDSO).

Responsibilities:

• Aligns CDSO study teams with program- and study-level strategies. Supports governance of assigned programs and studies, both within and outside CDSO. Assigned programs may include programs of any size or any complexity.
• For assigned programs, acts as single point of contact and accountable operational lead from CDSO. Coordinates associated CDSO study teams to meet operational objectives. Engages and connects global functional and cross-functional teams at both the program and study levels.
• Interacts with and influences all levels of management and cross-functional team members to achieve program objectives. Represents DS in cross-functional forums and, if assigned, leadership meetings.
• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines of own, as well as studies managed by the team. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions.
• Ensure adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards. Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development. Coordinates and participates as the DS study owner in regulatory inspections and internal quality audits.
• Participates in oversight of vendors and provides feedback related to clinical trial operations, issues, and trends in performance.
• Responsible for coaching and mentoring team members, as well as providing input into their development.
• Leads CDSO and cross-functional innovation and process improvement initiatives.
• If assigned, responsible for identifying training needs and standardizing and facilitating training solutions for DS roles. Conducts “lessons learned” across functions.
• May include direct and/or indirect supervision of staff, as well as contract resources.

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired.
• Must have 8+ years of pharma / clinical research / data management / health care experience or 10+ years of project management experience (and / or applicable work experience).
• In-depth understanding of clinical trial processes and involved functional stakeholders, and clinical\ technology. Management of a clinical trial from initiation through to completion in a lead role is required.
• Demonstrated performance as a cross-functional leader. Demonstrated ability to influence others without direct authority. Demonstrated ability to successfully coach / mentor in a matrix environment. Demonstrated effective communication skills. Demonstrated effective analytical skills.

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Our Story

Launched in 2015, Solde Janeiro is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil’s beauty rituals, warmth, and spirit. Solde Janeirodelivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances.

Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany. Our commitment to excellence has earned high-profile honors, including being named one of TIME1 00’s 2024 Most Influential Companies, Fast Company’s 2024 World’s Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace.

What You’ll Do

The Post Producer, Video is a key member of the Post Production team, responsible for leading and coordinating the post-production processes on the video side of the Post Production team, across a wide range of brand and campaign content. This role will work cross-functionally with internal and external teams to ensure high-quality, on-brand video deliverables are completed on time and within budget.

What You’ll be Working On

• Assist in the creation and ongoing management of production schedules using Wrike
• Manage teams of editors and other post-production personnel across multiple projects, providing regular status updates to the Director, Post Production and escalating key issues or decisions as needed.
• Support the staffing and onboarding of freelance post-production talent, including editors, colorists, audio mixers, motion designers, and other specialists, tailored to the needs of each project.
• Collaborate closely with Creative Directors and other key stakeholders to ensure the final deliverables align with the creative vision and brand standards.
• Ensure all projects are delivered on schedule, proactively addressing and resolving any issues that may impact timelines or quality.

Salary Range

$100,000—$120,000 USD

Why Sol de Janeiro?

• Competitive salary and bonus program for full-time team members
• Flexible hybrid work environment with opportunities for collaboration and growth
• Inclusive culture that values diverse perspectives and celebrates individuality
• The chance to be part of a fast-growing, award-winning global beauty brand

The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time.

Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Experience Team at careers@soldejaneiro.com.

https://soldejaneiro.com/pages/privacy-policy-sol-de-janeiro

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is key to ensuring successful delivery against the program- and study-level accountabilities assigned to Clinical Data Strategy and Operations (CDSO).

Responsibilities

• Aligns CDSO study teams with program- and study-level strategies. For assigned studies, leads the CDSO Study Team and represents DS as a member of the cross-functional study team.
• For assigned studies, acts as single point of contact and accountable operational lead from CDSO. Coordinates associated CDSO study teams to meet operational objectives. Engages and connects global functional and cross-functional teams.
• Interacts with and influences cross-functional team members to achieve program and study objectives.
• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions.
• Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards. Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development.
• Participates in oversight of vendors and provides feedback related to study operations, issues, and trends in performance.
• Responsible for coaching and mentoring Data Science Associates. May include indirect supervision of work for contract resources.
• Participates in CDSO and cross-functional innovation and process improvement initiatives.
• Contributes to study execution “lessons learned” across functions.

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired

• Must have at 3+ years of pharma / clinical research / data management / health care experience or 5+ years of project management experience (and / or applicable work experience)

• Strong understanding of clinical trial process and clinical technology. Experience in managing a clinical trial from initiation through to completion is preferred

• Demonstrated effective leadership skills

• Demonstrated ability to influence others without direct authority

• Demonstrated effective communication skills

• Demonstrated effective analytical skills

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

About EarnIn

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

POSITION SUMMARY

We’re on a mission to reinvent the financial system and make it work for people. We are looking for an experienced professional to lead a full-stack engineering team comprising backend and mobile engineers. As a hands-on Manager for one of our core services teams, you will have the unique opportunity to contribute to the design and development of some of our early-stage, innovative products. You will work with your cross-functional partners and team to shape the direction of these products and help make them significant drivers for the company.

This position is a hybrid role based in our Bengaluru office, with 2 days a week in the office as part of our expanding site. EarnIn provides excellent benefits for our employees, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Mountain View HQ. Our salary ranges are determined by role, level, and location.

WHAT YOU’LL DO

• Be a strong partner to the product and other engineering teams, driving improvements in business metrics and building new features. Examples include improving user acquisition metrics, cross-selling and upselling products, and improving user experience.
• Drive the design and implementation of new product areas and features. Break complex problems down to their bare essentials, translate that complexity into elegant design, and create high-quality, maintainable code.
• Guide your team through ambiguity and ensure technical excellence through rapid experimentation cycles.
• Guide your team to strong execution—make pragmatic decisions, help them launch MVPs quickly, and iterate based on feedback.
• Lead your team through frequent pivots and evolving priorities in a fast-changing environment.
• Recruit other great engineers for your team and support recruiting efforts across teams.
• Mentor and coach the engineers on your team. Help them advance their careers by enabling them to do the best work of their lives.
• Manage cross-functional relationships with all teams to deliver high-quality products.

WHAT WE’RE LOOKING FOR

• Bachelor’s, Master’s, or PhD degree in computer science, computer engineering, or a related technical discipline, or equivalent industry experience
• 7+ years of experience in software engineering, with 2+ years of experience leading a smaller team as a manager.
• You’re just as energized diving into architecture, writing clean, scalable code, and solving challenging technical problems as you are mentoring engineers, shaping team culture, and driving delivery. You know when to roll up your sleeves and when to empower others—and you’re equally excited to do both.
• You can work comfortably with a cross-functional team of PMs, Analysts, and mobile and back-end-focused engineers.
• You have led a team that consistently delivered high-quality output on critical infrastructure projects.
• You are a creative, tenacious problem solver with a get-it-done attitude
• You tend to be the standard bearer who takes a great deal of pride in your work and can inspire others to rise to the occasion
• You can create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work
• Preferred tech skills: C#, .NET/.NET Core, Kotlin, Python, SQL, Databricks, AWS,  REST APIs, microservices, distributed systems, Kafka, CI/CD, Git, Docker, Kubernetes, and cloud-native development.
• Experience using AI-assisted development tools (e.g., GitHub Copilot, Cursor, ChatGPT, or similar tools) as part of your software development workflow
• Experience in fintech is a plus.
• Experience leading the design, implementation, and deployment of high-scale cross-functional payments systems.

#LI-Hybrid

A Note on AI in the Hiring Process: EarnIn may use Artificial Intelligence (AI)-powered tools during the hiring process, including tools that generate summaries or notes for interviewers, review resumes, assist with scheduling, or help identify themes across candidate responses and profiles for a given role. Final hiring decisions are made by human interviewers and hiring managers. If you have any concerns about the use of AI in our hiring process, please connect with your recruiter. With your consent, EarnIn may use AI tools to help transcribe or summarize interviews. Recordings are treated as confidential candidate data and are accessible only to authorized hiring personnel. Declining to be recorded will not negatively affect your candidacy or evaluation.

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant.

EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

Product Insights, Software Engineering Manager

About Us:

BlackSky is a real-time intelligence company. We own and operate the world’s most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky’s data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.

BlackSky is seeking an experienced Engineering Manager to lead our newly established Product Insights team. This team is responsible for accelerating the delivery of highvalue insight products directly through the BlackSky platform — enabling customers to derive value from BlackSky imagery without relying on multiple external vendors. While the BlackSky imaging constellation provides a powerful foundational layer, the broader market demands turnkey insight products, seamless workflows, and integrated partner solutions. The Product Insights team will bridge that by designing, building, integrating, and operating scalable product pipelines that make advanced analytics available natively within BlackSky.

As the Engineering Manager for Product Insights, you will lead a team focused on:

• Integrating and operating products from partners or new analytic flows across a variety of modalities
• Developing platform capabilities to host, orchestrate, and disseminate Blacksky products
• Ensuring reliability, consistency, and quality of new and existing insight products delivered to customers
• Collaborating across imagery, platform, partner engineering, and product teams to accelerate insight product timetomarket

The ideal candidate has strong software engineering and cloud infrastructure expertise, experience running production pipelines, familiarity with hosted analytic products (ML or otherwise), and a proven ability to lead a high-performing team in a fast-paced, cross-functional environment.We would love candidates near either our Herndon, VA or Seattle, WA offices but may also consider remote candidates. This role reports to the Senior Director, Ground Systems Software Engineering.

Responsibilities:

•  Build, develop, and retain a high-performing engineering team focused on product hosting, partner product integration, and platform-based product delivery.
•  Set technical strategy and roadmap for the Product Insights team, ensuring the platform can scale to support a diverse portfolio of internal and partner insight products.
•  Lead design and implementation of new product hosting architectures, including pipeline execution, versioning, reliability, and monitoring.
•  Collaborate with product, platform, AI/analytics, imagery, and partner engineering teams to define requirements, align priorities, and accelerate product readiness.
•  Identify and remove cross-team roadblocks related to product ingestion, data availability, platform constraints, or partner integration.
•  Maintain deep technical involvement through code reviews, architectural decisions, and occasional hands-on development.
•  Foster a culture of continuous improvement, technical excellence, and strong ownership of product reliability and customer impact.
•  Proactively identify risks, bottlenecks, and opportunities to accelerate product delivery, especially where new flows or partner integrations require novel approaches.
•  Support sprint planning, team capacity management, and roadmap development in partnership with product leadership.
• Other responsibilities as assigned.

Required Qualifications:

• Bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience.
• A minimum of eight (8) years of professional experience in software engineering, including experience building or operating complex distributed, autonomous, or mission‑critical systems.
• At least two (2) years of experience leading engineering teams as a people manager or technical lead with formal leadership responsibilities.
• Minimum of two years of experience managing or leading high-performing engineering teams, including hiring, capacity planning, mentoring, and cross-functional collaboration.
• Demonstrated experience designing and building scalable production software solutions and architectures.
• Hands on experience with cloud services such as AWS EKS, S3, EC2, Aurora / RDS, SQS, SNS, Batch, etc.
• Excellent communication skills and expert at bridging the gap between highly technical teams and non-technical business units.
• Some programs this role supports may require the candidate to be a U.S. citizen.

Preferred Qualifications:

• Master’s degree (or higher) in a relevant technical field.
• Ten or more years of professional engineering experience, including leadership of teams responsible for high-availability or mission-critical software.
• Two or more years of experience in the geospatial industry.
• Knowledge and experience with MLOps and DataOps as a practice.
• Experience with distributed compute environments such as Kubernetes and Dask.
• Strong Python or Golang proficiency and experience writing production software for data ETL, micro-services, geospatial, data analytics, and/or cloud deployment.
• Knowledge of system safety, fault tolerance, redundancy, and recovery strategies in autonomous or operationally sensitive environments.
• Proven track record partnering with Product, Sales, and Executive leadership to align roadmaps with business goals.
• Prior experience aligning engineering execution with both commercial production SLAs and program‑specific requirements, deliverables, or milestones.

Benefits eligibility for full-time, US-based employees includes:

• Medical, dental, vision, disability, group term life and AD&D, voluntary life and AD&D insurance
  • BlackSky pays 100% of employee-only premiums for medical, dental and vision and contributes $100/month for out-of-pocket expenses!
• 15 days of PTO, 11 Company holidays, four Floating Holidays (pro-rated based on hire date), one day of paid volunteerism leave per year, parental leave and more
• 401(k) pre-tax and Roth deferral options with employer match
• Flexible Spending Accounts
• Employee Stock Purchase Program
• Employee Assistance and Travel Assistance Programs
• Employer matching donations
• Professional development
• Mac or PC? Your choice!
• Awesome swag

The anticipated salary range for candidates in Seattle, WA is $165,000-205,000 per year. The final compensation package offered to a successful candidate will be dependent on specific background and education. BlackSky is a multi-state employer, and this pay scale may not reflect salary ranges in other states or locations outside of Seattle, WA.

BlackSky is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by law.

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

EEO/AAP/ Pay Transparency Statements: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is key to ensuring successful delivery against the program- and study-level accountabilities assigned to Clinical Data Strategy and Operations (CDSO).

Responsibilities

• Aligns CDSO study teams with program- and study-level strategies. For assigned studies, leads the CDSO Study Team and represents DS as a member of the cross-functional study team.
• For assigned studies, acts as single point of contact and accountable operational lead from CDSO. Coordinates associated CDSO study teams to meet operational objectives. Engages and connects global functional and cross-functional teams.
• Interacts with and influences cross-functional team members to achieve program and study objectives.
• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions.
• Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards. Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development.
• Participates in oversight of vendors and provides feedback related to study operations, issues, and trends in performance.
• Responsible for coaching and mentoring Data Science Associates. May include indirect supervision of work for contract resources.
• Participates in CDSO and cross-functional innovation and process improvement initiatives.
• Contributes to study execution “lessons learned” across functions.

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired

• Must have at 3+ years of pharma / clinical research / data management / health care experience or 5+ years of project management experience (and / or applicable work experience)

• Strong understanding of clinical trial process and clinical technology. Experience in managing a clinical trial from initiation through to completion is preferred

• Demonstrated effective leadership skills

• Demonstrated ability to influence others without direct authority

• Demonstrated effective communication skills

• Demonstrated effective analytical skills

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is key to ensuring successful delivery against the program- and study-level accountabilities assigned to Clinical Data Strategy and Operations (CDSO).

Responsibilities

• Aligns CDSO study teams with program- and study-level strategies. For assigned studies, leads the CDSO Study Team and represents DS as a member of the cross-functional study team.
• For assigned studies, acts as single point of contact and accountable operational lead from CDSO. Coordinates associated CDSO study teams to meet operational objectives. Engages and connects global functional and cross-functional teams.
• Interacts with and influences cross-functional team members to achieve program and study objectives.
• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions.
• Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards. Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development.
• Participates in oversight of vendors and provides feedback related to study operations, issues, and trends in performance.
• Responsible for coaching and mentoring Data Science Associates. May include indirect supervision of work for contract resources.
• Participates in CDSO and cross-functional innovation and process improvement initiatives.
• Contributes to study execution “lessons learned” across functions.

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired

• Must have at 3+ years of pharma / clinical research / data management / health care experience or 5+ years of project management experience (and / or applicable work experience)

• Strong understanding of clinical trial process and clinical technology. Experience in managing a clinical trial from initiation through to completion is preferred

• Demonstrated effective leadership skills

• Demonstrated ability to influence others without direct authority

• Demonstrated effective communication skills

• Demonstrated effective analytical skills

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html