Code and Theory is a digital-first creative and technology agency that builds products, platforms and experiences for global brands. We combine engineering, design, data and strategy to deliver transformative digital solutions at scale.

This role leads the architecture pillar of the Adobe practice. You will be the senior architectural authority across every Adobe engagement we run, and the person our architects look to for technical direction, career growth and advocacy. You will also be the technical face of Code and Theory everywhere including Adobe - in front of their field teams, in front of their clients, and in the rooms where solutions get shaped before anyone writes a line of code.

This is not a role for someone who has stopped architecting. It is a leadership role for a practicing architect who wants to build and lead a team of them.

WHAT YOU’LL DO

• Own architectural quality across every Adobe engagement in the practice - content, data, work management and everything that connects them
• Run architecture reviews that change outcomes rather than rubber-stamp them, and establish the cadence and standards that make them worth attending
• Set and maintain architecture standards, reference architectures, decision records and reusable patterns across the practice
• Act as the escalation point for the hardest design and integration problems, and step in personally when an engagement is architecturally off-track
• Build the accelerator and asset library that makes each engagement faster than the last - migration tooling, discovery frameworks, estimation models, solution blueprints
• Hire, grow and lead a distributed team of multi-solution architects spanning content, data and work management specialisms
• Own performance management and career development decisions for your team - genuinely own them, with the context to advocate properly for the work your team is doing
• Mentor architects across specializations other than your own, which means being credible enough to challenge a data architect on identity strategy and a content architect on Edge Delivery Services in the same week
• Establish how architects work across concurrent engagements without becoming spread too thin
• Build a culture where architects volunteer their boundaries, document their decisions, and are trusted to say no
• Lead technical solutioning on enterprise pursuits - architecture narrative, effort estimation, staffing shape, scope definition and the technical story in the room
• Partner with sales, client partners and Adobe alliance leads on deal strategy
• Translate business problems into scalable Adobe architectures, and translate technical complexity into value propositions executives can act on
• Build the estimation discipline that makes our commitments credible - and hold the practice to estimate-versus-actual accuracy
• Establish agentic engineering as how this team works, not as an experiment running alongside it
• Build agents, sub-agents and orchestrated workflows that accelerate discovery, solution documentation, estimation, code review and migration - and get architects using them
• Evaluate and adopt emerging AI capabilities across the Adobe stack and beyond, and set the guardrails that make AI output safe to put in front of a client
• Mentor architects on AI-native working, including the ones who are skeptical

WHAT YOU’LL NEED

• 20+ years in technology, including 5+ years leading architects or senior technical staff globally. (India, LATAM etc)

• Demonstrated ownership of performance reviews, career development and compensation decisions - not mentoring alone

• Experience in an agency, consultancy or systems integrator, carrying multiple concurrent clients

• Experience delivering across US, India and LATAM specifically

• Deep, hands-on architectural expertise in at least one of the following:

  • Content and experience - AEM Sites and Assets, AEMaaCS, Edge Delivery Services, Forms, EDS
  • Data and personalization - Adobe Experience Platform, Real-Time CDP, Customer Journey Analytics, Journey Optimizer, Analytics, Target
  • Work management and content supply chain - Workfront, Workfront Fusion, GenStudio, Firefly Services

• Working architectural knowledge across all three areas of architectural expertise, sufficient to review a design, challenge a decision, and hold a client conversation

• Experience with enterprise integration architecture (CRM, commerce, search, identity and SSO, analytics, data platforms)

• Experience with modern architecture patterns (API-first, composable, headless versus hybrid, cloud-native, event-driven)

• Still close enough to the work to earn respect from architects and engineers, not as the primary implementer, but the ability to read the code, diagnose the problem and defend the decision

• Proven experience leading complex projects that include Data migration, customer journeys, CSC, legacy CMS to AEM, on-premise to AEMaaCS, and into Edge Delivery Services

• Hands-on daily use of AI engineering tools like Claude, Cursor, or equivalent

• Demonstrated experience building agents, sub-agents or orchestrated workflows, not only consuming AI tooling

• Track record of establishing AI-assisted practice across a team, including bringing skeptics along

• Judgment about where AI output needs a human in the loop, and the guardrails to enforce it

• Pre-sales ownership including estimation, staffing models, scope definition, pricing input and presenting in the room

• Executive stakeholder management, including the ability to hold a boardroom conversation and an architecture review in the same day

• An understanding of utilization, margin and why an inaccurate estimate is an architectural failure as much as a commercial one

• Experience with enterprise clients across US, EU and APAC

• Own the technical relationship with Adobe’s field, product and partner organizations

• Represent us in Adobe’s partner ecosystem: beta programs, Experience League, user groups, Summit, and the conversations that earn early access

• Bring Adobe’s roadmap back into the practice, and our field learning back to Adobe

• Experience with commercial negotiations and contract development

• Experience leading distributed teams across time zones, with genuine working relationships in offshore delivery centers rather than nominal ones

• Comfort operating in a practice that is being built rather than one that is already running

• Willingness to travel for client engagements, Adobe events and time with delivery teams

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

The compensation range for this role is $225,000 - $300,000 and spans multiple levels. We’re open to hiring at the level that best matches the right candidate’s experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.

We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.

This position is for an existing vacancy.

Reporting to the Chief Operating Officer, the Head of Customer Experience will define and execute Roofr’s post-sale customer strategy, leading Customer Experience team.

This leader will be responsible for building a future-focused organization that leverages AI, automation, and digital-first experiences to accelerate customer time-to-value, improve retention, and deliver world-class customer experiences at scale.

Success in this role requires an operator who can balance strategy and tactical execution to build high-performing teams, optimize processes, and partner cross-functionally with Product, Engineering, Sales, Marketing, and Revenue Operations to continuously optimize the end-to-end customer journey and create a cohesive experience across every customer touchpoint.

What you’ll get to do:

Build the Future of Customer Experience

• Develop and execute Roofr’s Customer Experience strategy aligned with our Product-Led Growth (PLG) and Product-Led Sales (PLS) models.
• Design a scalable customer journey that enables customers to achieve value quickly while creating a seamless experience across every customer touchpoint.
• Establish a customer-first culture focused on simplicity, speed, and measurable customer outcomes.
• Own the holistic customer experience across the post-sale lifecycle, identifying opportunities to improve the journey from onboarding through adoption, engagement, support, and retention.
• Create a consistent experience across digital, self-service, and human-assisted interactions.

Lead Customer Operations

Provide leadership and/or support across:

• Customer Support
• Onboarding & Customer Success ( Interim)
• Customer Retention ( Interim)

Develop leaders, build organizational capability, establish operational rhythms, and create clear performance metrics that drive accountability and continuous improvement.

Connect these functions into a cohesive Customer Experience organization, breaking down operational silos and ensuring customers experience a consistent journey regardless of how or where they engage with Roofr.

Drive AI & Automation

Champion the use of AI and automation to transform both the customer and employee experience.

Examples include:

• AI-enabled customer support
• Intelligent ticket routing and case management
• Automated onboarding workflows
• Digital customer education
• Self-service knowledge management
• Customer health monitoring
• Predictive churn identification
• AI-enhanced productivity tools for customer-facing teams
• Automated journeys that guide customers toward activation, adoption, and expansion

Continuously evaluate emerging technologies that improve efficiency while maintaining a high-quality customer experience.

Improve Customer Outcomes

Own and improve key customer metrics, including:

• Customer Retention
• Gross Revenue Retention (GRR)
• Customer Health
• Time to Value
• Product Adoption
• Customer Satisfaction (CSAT)
• Net Promoter Score (NPS)
• Support SLAs
• Resolution Time

Use customer insights and data to identify friction, improve onboarding, increase product adoption, and strengthen long-term customer relationships.

Partner Cross-Functionally

Serve as the voice of the customer across the business by partnering closely with:

• Product, Engineering, Sales, Marketing, Revenue Operations, Finance
• Translate customer feedback into actionable recommendations that influence product strategy, operational improvements, and customer experience initiatives.
• Partner with Product and Engineering to identify and address experience gaps within the product itself.
• Bring a holistic view of customer behavior, needs, and friction points to cross-functional planning and prioritization.

Build for Scale

• Develop scalable systems, processes, and operating models that support rapid company growth.
• Create dashboards, forecasting models, workforce planning, and operational KPIs that provide visibility into customer performance and organizational health.
• Connect customer behavior, product usage, support interactions, onboarding progress, and retention signals to identify opportunities for improvement.
• Build feedback loops that translate customer insights into improvements across people, processes, product, and technology.

Drive Holistic Customer Journey Optimization

• Map and measure key customer journeys to understand where customers experience friction, where they derive value, and where Roofr can proactively improve the experience.
• Prioritize journey improvements based on customer impact, business value, and scalability.
• Establish a culture of continuous experimentation and optimization, using data and customer feedback to test, learn, and improve the customer experience over time.

What You’ll Bring to the Role:

• 10+ years of experience leading Customer Experience, Customer Success, Customer Operations, or Support organizations within a B2B SaaS company.
• 5+ years leading multiple customer-facing functions through managers and senior leaders.
• Experience supporting SMB customers in a Product-Led Growth (PLG) and/or Product-Led Sales (PLS) environment.
• Demonstrated success improving customer retention, customer satisfaction, and operational efficiency.
• Experience implementing AI and automation to improve customer outcomes and team productivity.
• Strong understanding of onboarding, customer support, customer lifecycle management, and digital customer engagement.
• Experience owning or optimizing end-to-end customer journeys across multiple customer-facing functions and touchpoints.
• Proven ability to build scalable processes and high-performing teams in high-growth environments.
• Strong analytical and data-driven decision-making skills.
• Exceptional executive presence and cross-functional leadership.

Who You Are:

• Awareness that strategic clarity comes from a deep understanding of customers, products, teams and processes. You become decisive through deliberate learning and bring a growth mindset to every role.
• Experience scaling a Customer Experience organization and innovating to solve problems.
• Experience partnering closely with Product and Engineering to improve customer adoption and product usability.
• You think beyond individual functions and see the customer experience as one connected journey rather than a series of departmental handoffs.
• You naturally look for friction across the customer lifecycle and bring teams together to solve the underlying problem.
• You are deeply customer-centric and use a combination of qualitative feedback, behavioral data, and business metrics to understand what customers need and where the experience can improve.
• Familiarity with platforms such as Intercom, Gainsight, Salesforce, HubSpot, Gong, or similar customer technologies.
• Experience designing digital-first customer journeys and self-service customer experiences.
• Strong understanding of SaaS metrics including GRR, churn, customer health, adoption, and customer lifetime value.

Success in Your First 12 Months

• Establish a unified Customer Experience strategy across Support, Onboarding, and Retention.
• Map and establish a clear view of the end-to-end customer journey, including key moments that matter, friction points, and opportunities for optimization.
• Reduce customer effort by implementing AI-enabled support and automation.
• Improve onboarding efficiency and accelerate customer time-to-value.
• Increase product adoption and customer engagement.
• Improve customer retention and satisfaction metrics.
• Establish measurable customer journey KPIs and feedback loops that enable continuous optimization.
• Build scalable operating processes and dashboards that support Roofr’s continued growth.
• Strengthen cross-functional partnerships that elevate the voice of the customer throughout the organization.

Compensation Band: $200-250k CAD

Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.

🏠 What we offer (US + Canada)

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

🏝️ Vacation/Paid Time Off:

• 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
• 1 Friday off per month (we call those our laundry days!)
• Company wide paid shutdown for the week between Christmas and New Years
• Flexible time off
• 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada
• RRSP/401k match
• Generous Parental Leave policy

🤝 Perks:

• We host an annual company retreat with great team building activities
• Ample learning and development opportunities to continue growing your career
• Home office setup stipend
• Internet and phone allowance
• Remote first culture
• Weekly Friday paydays!

🤖 AI Notice

At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.

Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.

And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️

⚠️ Important Notice

We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.

To ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers.

If you receive any suspicious messages or have questions, reach out to us at talent@roofr.com.

Your safety and security are important to us — thank you for your vigilance!

Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

The Role:

Generate:Biomedicines is seeking an experienced and strategic drug developer and people leader to guide our late-stage Immunology and Inflammation (I&I) programs. Reporting directly to the Chief Medical Officer I&I, this senior business leader will shape integrated development strategies and lead cross-functional teams from late-stage clinical development through regulatory submission and approval.

The successful VP, Head of I&I candidate will recruit, build, and develop a high-performing team of physicians and scientists, creating clear accountability while enabling strong collaboration across Clinical Operations, Safety, Regulatory, Biometrics, Translational Sciences, and other key functions. They will be accountable for the design and delivery of rigorous late-phase development programs, ensuring scientific and clinical excellence, robust safety oversight, data integrity, and alignment with the company’s broader strategy.

The ideal candidate is an MD, MD/PhD, or PhD with significant biopharmaceutical industry experience in immunology and a demonstrated track record of strategic drug development, executional excellence in pivotal trials, and building and leading high-performing teams.

Here’s how you will contribute:

• Leads a high performing Product Strategy Team (PST) comprised of cross-functional leaders accountable for setting the strategy for the late stage I&I programs
• Develops high quality, ambitious development plans for aligned with late-stage and corporate objectives and compliant with all relevant regulations
• Recruits, mentors and develops a team of late-stage clinicians and scientists
• Collaborates with Head of Safety and PV to define risk-benefit profiles
• Collaborates with Clinical Operations and CRO to deliver study to timelines and budget
• Leads programs through registration development and BLA readiness, ensuring clinical strategy, evidence generation, and execution support successful global regulatory submissions.
• Drives development and refinement of Target Product Profiles (TPPs), Target Product Claims, and clinical development strategies
• Guide interactions with external stakeholders including KOLs, advisory boards, and CROs
• Represent Generate externally at scientific, medical, and regulatory meetings
• Provides medical leadership and awareness of evolving external landscape for late-stage clinical trials in respiratory diseases

Leadership Responsibilities

• Lead, develop, and mentor a high-performing team of physicians and clinical scientists.
• Hold teams to high standards for technical and collaborative performance
• Build and develop a diverse, high-performing, and inclusive team culture
• Promote enterprise thinking and cross-functional alignment with strategic goals
• Communicate with clarity, courage, and empathy across all levels of the organization
• Foster resilience, adaptability, and informed risk-taking in pursuit of innovation

The Ideal Candidate will have:

• MD, MD/PhD, or PhD is required. Board certification in Pulmonology, Allergy and Immunology, or Rheumatology is preferred but not required.
• 10+ years of drug development experience in the biopharma industry
• 4+ years direct people management experience in industry
• Deep expertise in global late-stage (Phase III) clinical trials
• Prior experience leading a cross-functional clinical development team through pivotal development and successful BLA/NDA submission
• Demonstrated success in leading pivotal global studies and regulatory interactions
• Strong analytical, communication, and cross-functional leadership skills
• Proven ability to influence internal and external stakeholders, including investors, investigators, and health authorities

Nice to Have (Optional):

• Previous work in both large pharma and biotech settings
• Respiratory experience in clinical practice, Medical Affairs, Clinical Development or as Project Leader

Location: Somerville, MA / Andover, MA; remote (U.S.) optional with travel to HQ based on business needs.

Why Join Us

This is a rare opportunity to shape the future of immunology and inflammation medicine at a company pioneering Generative Biology™. You’ll be empowered to lead transformative trials in a collaborative, mission-driven environment, surrounded by relentless problem solvers who are reimagining what’s possible in drug discovery and development. You’ll have the scope, visibility, and autonomy to influence both the success of the portfolio and the capabilities of the organization, working alongside ambitious, collaborative leaders who are reimagining how medicines are discovered and developed for patients with significant unmet needs.

About Generate:Biomedicines

We are a clinical-stage generative biology company pioneering the AI revolution in drug design and development. We are advancing a new approach to drug creation—one grounded in the ability to design proteins with defined biological intent. By integrating machine learning with large-scale experimentation, this approach aims to reduce the uncertainty, time, and cost associated with developing protein-based medicines.

Founded in 2018, we are advancing a growing pipeline of clinical and preclinical programs across multiple disease areas and protein modalities. By unifying computational design and clinical development within a single operating model, we translate this approach into clinical-stage programs and are leading a shift from traditional drug discovery toward systematic drug generation.

At Generate:Biomedicines, we collaborate across disciplines in new ways to invent and innovate. We bring diverse perspectives to a shared goal of delivering better medicines to patients in need, faster, guided by our values and leadership behaviors.

Generate:Biomedicines is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Recruitment & Staffing Agencies : Generate:Biomedicines does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Generate:Biomedicines or its employees is strictly prohibited unless contacted directly by the Company’s internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Generate:Biomedicines and the Company will not owe any referral or other fees with respect thereto.

#LI-KD1

Compensation: The base salary range provided reflects our current estimate of what we anticipate paying for this position. Your actual base salary will be based on several factors, including job-related skills, experience, internal equity, relevant education or training, and market dynamics. In addition, you will be eligible for an annual bonus, equity compensation, and a competitive benefits package.

Per Year Salary Range

$335,000—$435,000 USD

The Role:

Generate:Biomedicines is seeking an experienced and strategic drug developer and people leader to guide our late-stage Immunology and Inflammation (I&I) programs. Reporting directly to the Chief Medical Officer I&I, this senior business leader will shape integrated development strategies and lead cross-functional teams from late-stage clinical development through regulatory submission and approval.

The successful VP, Head of I&I candidate will recruit, build, and develop a high-performing team of physicians and scientists, creating clear accountability while enabling strong collaboration across Clinical Operations, Safety, Regulatory, Biometrics, Translational Sciences, and other key functions. They will be accountable for the design and delivery of rigorous late-phase development programs, ensuring scientific and clinical excellence, robust safety oversight, data integrity, and alignment with the company’s broader strategy.

The ideal candidate is an MD, MD/PhD, or PhD with significant biopharmaceutical industry experience in immunology and a demonstrated track record of strategic drug development, executional excellence in pivotal trials, and building and leading high-performing teams.

Here’s how you will contribute:

• Leads a high performing Product Strategy Team (PST) comprised of cross-functional leaders accountable for setting the strategy for the late stage I&I programs
• Develops high quality, ambitious development plans for aligned with late-stage and corporate objectives and compliant with all relevant regulations
• Recruits, mentors and develops a team of late-stage clinicians and scientists
• Collaborates with Head of Safety and PV to define risk-benefit profiles
• Collaborates with Clinical Operations and CRO to deliver study to timelines and budget
• Leads programs through registration development and BLA readiness, ensuring clinical strategy, evidence generation, and execution support successful global regulatory submissions.
• Drives development and refinement of Target Product Profiles (TPPs), Target Product Claims, and clinical development strategies
• Guide interactions with external stakeholders including KOLs, advisory boards, and CROs
• Represent Generate externally at scientific, medical, and regulatory meetings
• Provides medical leadership and awareness of evolving external landscape for late-stage clinical trials in respiratory diseases

Leadership Responsibilities

• Lead, develop, and mentor a high-performing team of physicians and clinical scientists.
• Hold teams to high standards for technical and collaborative performance
• Build and develop a diverse, high-performing, and inclusive team culture
• Promote enterprise thinking and cross-functional alignment with strategic goals
• Communicate with clarity, courage, and empathy across all levels of the organization
• Foster resilience, adaptability, and informed risk-taking in pursuit of innovation

The Ideal Candidate will have:

• MD, MD/PhD, or PhD is required. Board certification in Pulmonology, Allergy and Immunology, or Rheumatology is preferred but not required.
• 10+ years of drug development experience in the biopharma industry
• 4+ years direct people management experience in industry
• Deep expertise in global late-stage (Phase III) clinical trials
• Prior experience leading a cross-functional clinical development team through pivotal development and successful BLA/NDA submission
• Demonstrated success in leading pivotal global studies and regulatory interactions
• Strong analytical, communication, and cross-functional leadership skills
• Proven ability to influence internal and external stakeholders, including investors, investigators, and health authorities

Nice to Have (Optional):

• Previous work in both large pharma and biotech settings
• Respiratory experience in clinical practice, Medical Affairs, Clinical Development or as Project Leader

Location: Somerville, MA / Andover, MA; remote (U.S.) optional with travel to HQ based on business needs.

Why Join Us

This is a rare opportunity to shape the future of immunology and inflammation medicine at a company pioneering Generative Biology™. You’ll be empowered to lead transformative trials in a collaborative, mission-driven environment, surrounded by relentless problem solvers who are reimagining what’s possible in drug discovery and development. You’ll have the scope, visibility, and autonomy to influence both the success of the portfolio and the capabilities of the organization, working alongside ambitious, collaborative leaders who are reimagining how medicines are discovered and developed for patients with significant unmet needs.

About Generate:Biomedicines

We are a clinical-stage generative biology company pioneering the AI revolution in drug design and development. We are advancing a new approach to drug creation—one grounded in the ability to design proteins with defined biological intent. By integrating machine learning with large-scale experimentation, this approach aims to reduce the uncertainty, time, and cost associated with developing protein-based medicines.

Founded in 2018, we are advancing a growing pipeline of clinical and preclinical programs across multiple disease areas and protein modalities. By unifying computational design and clinical development within a single operating model, we translate this approach into clinical-stage programs and are leading a shift from traditional drug discovery toward systematic drug generation.

At Generate:Biomedicines, we collaborate across disciplines in new ways to invent and innovate. We bring diverse perspectives to a shared goal of delivering better medicines to patients in need, faster, guided by our values and leadership behaviors.

Generate:Biomedicines is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Recruitment & Staffing Agencies : Generate:Biomedicines does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Generate:Biomedicines or its employees is strictly prohibited unless contacted directly by the Company’s internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Generate:Biomedicines and the Company will not owe any referral or other fees with respect thereto.

#LI-KD1

Compensation: The base salary range provided reflects our current estimate of what we anticipate paying for this position. Your actual base salary will be based on several factors, including job-related skills, experience, internal equity, relevant education or training, and market dynamics. In addition, you will be eligible for an annual bonus, equity compensation, and a competitive benefits package.

Per Year Salary Range

$335,000—$435,000 USD

What is saas.group?This posting is tied to a live search for one of saas.group’s upcoming acquisitions. The deal is not yet public, so we can’t share the company name or...

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and...

Position Summary

As the Global Institute’s work expands, AI has become central to that vision: a force reshaping classrooms and systems, and a tool for connecting practitioners at scale. Launched in November 2025, the AI Literacy & Creator Collective has grown to 1,810 education practitioners across 93 countries, moving educators from dependency on AI tools built elsewhere to agency as co-architects of AI’s role in their own classrooms.

The Director of AI and Educational Technology will provide strategic and operational leadership across the Global Institute’s AI and EdTech portfolio:

• AI Literacy & Creator Collective
• The Better Future Hub
• The AI EdTech Entrepreneur Community.

The role sets direction, builds team capacity, secures resources, and represents the GI’s AI and EdTech agenda to senior leadership, network partners, and external funders.

About the Global Institute

The Global Institute for Shaping a Better Future fosters global learning among people committed to reshaping education so that young people can shape a better future. By engaging practitioners across borders, the GI surfaces and spreads what works, building leadership while generating new evidence, tools, and resources that accelerate collective progress toward a shared vision: that all children have the education and support to shape a better future.

Key Responsibilities

Strategic Leadership

• Drive the AI and EdTech vision for the Global Institute, refining and implementing a strategy that aligns the AI Literacy & Creator Collective, the Better Future Hub, and the AI EdTech Entrepreneur Community with the GI’s broader AI learning agenda.
• Lead the integration of the AI Literacy & Creator Collective into the Global Institute, overseeing its evolution into a more deeply integrated next phase (AI LCC 2.0) and its migration onto the Better Future Hub.
• Set the strategic direction and product roadmap for the Better Future Hub, the GI’s public-facing knowledge commons.
• Continuously evaluate the evolving needs of the network and the impact of the GI’s AI and EdTech work, using these insights to sharpen strategy and resource allocation.

Building Strategic Relationships and Partnerships

• Support the Chief Learning Officer in cultivating and managing  partnerships with frontier AI companies, technology funders, and platform providers (including Anthropic, Atlassian, Zoom, and others) to expand network access to AI tools, training, and infrastructure.
• Serve as a point of contact for funding proposals tied to the AI and EdTech portfolio, ensuring concept notes and learning agenda documents remain coherent and legible across multiple funders.
• Work with the Chief Learning Officer and Director of the Global Institute to align AI and EdTech strategy with broader organizational priorities and donor relationships.
• Support the development of regional chapters of the AI Literacy & Creator Collective, working with network partners to extend the model into new geographies.

Facilitating Strong Network Learning

• Foster a vibrant, global learning community of educators, alumni, and network staff engaging with AI, ensuring the AI Literacy & Creator Collective continues to scale its reach and depth of engagement.
• Lead the strategic launch of the AI EdTech Entrepreneur Community, defining its purpose, membership model, and connection to the GI’s broader mission and learning agenda.
• Oversee the content strategy, taxonomy, and editorial workflow for the Better Future Hub, ensuring resources are discoverable, well-organized, and useful to a global, multilingual audience.
• Champion a learning culture that treats educators as co-architects of AI in education, not passive recipients of tools built elsewhere.

External Engagement and Thought Leadership

• Serve, alongside the Chief Learning Officer of AI and EdTech, as an internal and external point person for the GI’s AI and EdTech work, including identifying speakers for engagements and supporting public-facing communications.
• Represent the Global Institute at public moments, including the UNGA showcase and other global convenings, articulating the GI’s distinct approach to AI and educational equity.
• Elevate the perspectives of network educators and alumni in global AI and EdTech conversations, advocating for equitable, contextually grounded approaches to AI in education.
• Support board-level reporting and senior stakeholder updates on the AI and EdTech portfolio as required.

Team and Operational Leadership

• Build and lead a team supporting the AI and EdTech portfolio, beginning with a dedicated AI Specialist, providing guidance, mentorship, and support to ensure high performance against shared goals.
• Oversee day-to-day execution across the portfolio, including budget development for the Better Future Hub and AI LCC 2.0, content production, and planning of flagship learning experiences and events.
• Manage delivery against key performance indicators for funder-supported projects, in close collaboration with finance, network partners, and other internal stakeholders.
• Capture and analyze impact data and success stories across the portfolio to inform strategy and support donor and board communications.

Qualifications

• Minimum 8 years of progressive leadership experience in educational technology, AI integration, or global educational transformation.
• Demonstrated experience leading multi-stakeholder strategic initiatives across global markets or distributed networks.
• Proven track record in product strategy, content management, or digital platform oversight (knowledge commons/hubs).
• Experience cultivating strategic partnerships with corporate tech partners, donors, and philanthropic foundations.
• Technical fluency in generative AI applications, EdTech infrastructure, and pedagogical frameworks.
• Strong team leadership skills with a track record of hiring, mentoring, and managing high-performing staff.
• Excellent written and verbal communication skills with experience presenting at international conferences or board-level meetings.

Additional Desirable Skills / Experiences

• Deep familiarity with Teach For All’s network model and global approach.
• Fluency in additional languages beyond English (e.g., Spanish, French, Arabic).
• Prior experience designing entrepreneurship communities or global incubator programs.

What Teach For All Offers

• Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization’s progress
• Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond
• Comprehensive benefits package designed for your well-being and work-life needs
• Generous time off and flexible work arrangements
• And much more!

Application Instructions

If this opportunity sounds like the next best step in your career, please submit your resume or curriculum vitae (CV) and a one-page letter of motivation (in English) directly online. Your letter should summarize motivations for your application and how your skills and experience align with the terms of this opportunity. We look forward to learning about you and your passion for ensuring educational opportunity for all!

The application deadline is 24 August 2026. Interested candidates are therefore encouraged to submit their applications as early as possible.

Work Authorization

This position does not offer employment visa sponsorship, immigration assistance, or support for work permits or residency applications. To be considered, candidates must already possess valid work and residency authorization to work in the country of hire at the time of application.

Compensation

Salary for this position is competitive and dependent on country of hire and prior work experience and includes a comprehensive benefits package.

Travel and Hours

Travel expected, up to 10%. Travel will be primarily within the region for Team Retreats. Given that we work across different time zones, some non-traditional hours for early or later calls are an expectation of this role.

About Teach For All

Teach For All is a global network of over 60 independent, locally led organizations and a global organization united by a commitment to developing collective leadership to ensure all children can fulfill their potential. Each network partner recruits and develops promising leaders to teach in their nations’ under-resourced schools and communities and, with this foundation, to work with others, inside and outside of education, towards a world where all children have the education, support, and opportunity to shape a better future. Teach For All’s global organization works to increase the network’s impact by supporting the development of new organizations; fostering network connectivity and learning; providing coaching and consulting; and enabling access to global resources for the benefit of the network.

Location: New York, New York

CAIS is the pioneer in democratizing access to and education about alternative investments for independent financial advisors, empowering them to engage and transact with leading asset managers on a massive scale through a wide variety of alternative investment products and technology solutions. CAIS provides financial advisors with a broad selection of alternative investment strategies, including hedge funds, private equity, private credit, real estate, digital assets, and structured notes. CAIS also delivers industry-leading technology, operational efficiency, and world-class client service throughout the pre-trade, trade, and post-trade experience. CAIS supports over 50,000 advisors who oversee more than $6 trillion in network assets.

About the Role

CAIS is seeking a Vice President, Liquidity Solutions to help build and scale the firm’s liquidity solutions ecosystem across private markets.As investor demand for liquidity, portfolio optimization, and flexible access to private markets continues to grow, CAIS is uniquely positioned to connect advisors, asset managers, liquidity providers, and technology partners through a modern platform experience.

The Vice President, Liquidity Solutions will serve as a strategic leader responsible for expanding CAIS’s liquidity capabilities, developing ecosystem partnerships, supporting advisor adoption, and helping design the workflows and technology that make liquidity solutions more accessible across wealth management.This role sits at the intersection of private markets, capital markets, product strategy, and distribution. The successful candidate will work cross-functionally with Product, Capital Markets, Operations, Technology, and Sales teams to drive activation and adoption of liquidity solutions across the CAIS platform.

Responsibilities

Serve as CAIS’s subject matter expert on private markets liquidity solutions, including secondaries, continuation vehicles, tender offers, GP-led transactions, LP-led transactions, and emerging liquidity structures.

• Develop relationships with asset managers, liquidity providers, secondaries firms, placement agents, and strategic ecosystem partners.
• Identify and evaluate new liquidity opportunities and partnerships that enhance the CAIS platform.
• Partner with Product and Technology teams to build scalable advisor workflows and platform capabilities.
• Support advisor education, thought leadership, and go-to-market initiatives related to liquidity solutions.
• Collaborate with Capital Markets and Sales teams on client engagement and adoption strategies.
• Leverage data, automation, and AI-enabled tools to improve workflow efficiency and platform scalability.
• Represent CAIS externally at industry conferences, partner meetings, and client events.

Qualifications

• 5-8+ years of experience in private markets, secondaries, capital markets, alternative investments, or related fields.
• Deep understanding of private markets liquidity solutions and market participants.
• Experience working with asset managers, private market platforms, investment banks, secondaries firms, or wealth management organizations.
• Strong relationship management and partnership development skills.
• Demonstrated ability to operate effectively across multiple stakeholder groups and drive strategic initiatives.
• Passion for leveraging technology and innovation to improve private markets access and investor outcomes.

CAIS is consistently recognized as a Best Place to Work, and our culture is at the heart of our success. We are committed to fostering an inclusive environment where employees can be their most authentic self and feel inspired and supported to bring their voice forward to drive community, growth, and innovation. We are an equal opportunity employer, and do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.  Learn more about our culture, benefits, and people at https://www.caisgroup.com/our-company/careers.

CAIS’ compensation package includes a market competitive salary, a performance bonus, and exceptional benefits. If you are located in New York, New York, the base salary range for this role is$175,000 - $200,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

CAIS offers a comprehensive benefits package that includes generously subsidized healthcare, dental and vision insurance, an employer matched retirement plan, wellness programs, and generous PTO and parental leave. Additionally, CAIS offers a flexible, hybrid in-office model; for most roles, we do require a minimum of 3 days in office per week.

We use technology, including AI tools, to support parts of our recruitment process such as application screening, interview scheduling, and candidate communications. These tools are used to improve efficiency and consistency, but they do not replace human judgement. All hiring decisions are made by people, and we are committed to fair and unbiased assessment of every candidate.